Understanding Human Performance

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Course Instructor

Teresa Swinton Teresa Swinton Author

Teresa turn theory and research into tangible deliverables which achieve real results, by helping you to recognise what you already do well and building on it with simple solutions designed around the way you operate!

  • Syllabus

    • Introductions 
      • Why?
      • Successes
    • Human Performance
      • Organizational Drift
      • The Principles of Human Performance
      • Human Error
      • The Performance Modes
      • The “W.I.T.H” Model
      • Error Prevention Tools
      • Human Performance Leadership
      • Human Performance at the Strategic Level
    • Human Performance Wrap-Up
      • Start Now!