On this week's Industrial Talk we're talking to Dr. Rick Fulwiler, President at Transformational Leadership Associates about “Real Transformational Safety Solutions.”.  Get the answers to your “Safety” questions along with Rick's unique insight on the “How” on this Industrial Talk interview!

Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2022. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy!

RICK FULWILER'S CONTACT INFORMATION:

Personal LinkedIn: https://www.linkedin.com/in/rick-fulwiler-64415011/

PODCAST VIDEO:

THE STRATEGIC REASON “WHY YOU NEED TO PODCAST”:

OTHER GREAT INDUSTRIAL RESOURCES:

NEOM:  https://www.neom.com/en-us

AI Dash: https://www.aidash.com/

Armis: https://www.armis.com/

Trend Micro: https://www.trendmicro.com/en_us/business.html

CAP Logistics: https://www.caplogistics.com/

Industrial Marketing Solutions:  https://industrialtalk.com/industrial-marketing/

Industrial Academy: https://industrialtalk.com/industrial-academy/

Industrial Dojo: https://industrialtalk.com/industrial_dojo/

We the 15: https://www.wethe15.org/

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PODCAST TRANSCRIPT:

SUMMARY KEYWORDS

safety, organization, rick, industrial, talk, business, transformational leadership, leadership, manufacturing, people, scott, absolutely, osha compliance, important, health, osha, industry, understand, average, incident

00:00

Hey there, and welcome to industrial talk. This is a special episode where we were broadcasting live from the manufacturing and technology show. So you're going to hear some background noises on this particular conversation, but I wanted to put this on your calendar. This year's events. This is the manufacturing technology show and it is scheduled for October 18. Through the 20th, it is back in Cleveland, Ohio. And if you haven't been to Cleveland, you must put that on your bucket list. Great people, great food, great experience, you will not be disappointed. And of course that show is going to be even better than last year's show. So put that on your calendar. That is the manufacturing and technology show. So let's get on with the interview.

00:48

Welcome to the industrial talk podcast with Scott Mackenzie. Scott is a passionate industry professional dedicated to transferring cutting edge Industry Focus innovations and trends while highlighting the men and women who keep the world moving. So put on your hard hat, grab your work boots,

01:05

and let's Alright, welcome to industrial talk. Once again, this is the number one it was voted number one recently of the best manufacturing related and industry related podcast in the universe. I don't know who's been voting for it, but I am going to run with that. Like I know what I'm doing. And we are broadcasting live from the manufacturing and technology show as well as the safety leadership show here in Cleveland, Ohio. Put that on your bucket list because Cleveland is a beautiful town with great people. You got to do it. Now. You're in a hot seat in the industrial talk Hot Seat. We got a gentleman by the name of Rick. Don't Don't Don't Don't don't jump in Rick. Don't Where's your car? Don't jump in Rick. Don't Don't do that. Full Weiler. I can't even read my my own chicken scratch. That's awful, isn't it? No, not really. It is it's You're too kind. Yeah. You haven't a good conference?

02:03

I am. I am. It's been a good conference. Yeah, it's good to get out to a live audience for a change.

02:09

Come on, you know, that's the case. Amen. I mean, yes, I understand. The Good, the Bad, the Ugly with the pandemic. Everybody knows about it. But you know, what, what I believe me personally believe as a positive component of the pot. We recognize the necessity that we need. We're, we're humans, and we need to collaborate. We need to, we need to do that. And yeah, see, and it's absolutely wonderful now, Dr. Rick, give us a look. What are you Dr. And by the way,

02:39

I'm a occupational health and toxicology. That's a

02:43

mouthful. It sounds important. Far more important than my title, not at all. So give us a little background on what that means and who you are. And then we're just going to venture into this transformational leadership because that's important.

02:59

I think it is to

03:01

Yeah, because you have a book.

03:02

No, I don't know. That's too much work. Yeah.

03:06

Yeah, go ahead and talk to us.

03:08

Well, you know, I don't think I can mirror Scott's enthusiasm. But But let's, let's get on with this. I've been in this field a long time. I've been in the health and safety field now for 62 years, and spent spent it up my major career with Procter and Gamble where I know their global director for health and safety. So that's the real world. Then I retired and decided to do a little consulting, little teaching a little speaking, little writing. And I joined the faculty of a little, little University up in the north, northeast Harvard School of Public Health, and I've been affiliated with Harvard now for the last 26 years. So that's Harvard. I know, I know, it's not that snobby. I'd never be there was but but we, I'm tired of the other side of that. So we, we teach a course and leadership and management for EHS professionals and it's just, it's just been a very successful course, probably the only one in the country that's devoted to leadership and management for health, safety and environmental professionals.

04:11

Here's, here's the reality of safety. And, and in manufacturing, or any other industry, it is always looked upon, with what sort of like, what a pain you're here to, to prevent me from doing my job, right? You're here to slow me down and and, and that has to change.

04:34

You know, Scott, that, you know, in my career I that's how it started. And, and I know when I go in to talk to a newly promoted vice president of manufacturing, for example, I'm sure they rolled their eyes. Ricky, you know, tell us what we need to do and get the hell out of here. And it early in my career, though. What I found was, if you can, if you can merge the the case for health and safety deal with the success of the organization, then you have an entirely different perspective. It goes from looking at health and safety as a staff cost necessity to a building business asset. That's not simple. It has to be done with hard examples. Yeah,

05:14

that is huge. If you can do that, if you can tie the bottom line growth of your business financially with a, a robust safety leadership type of program. Yeah, I think you've got something there. And you're absolutely right. I can say without a doubt that 100% of all facilities I have been in, do not look at it that way. 100%, how do we do that?

05:43

Well, well, you know, you do that you do that a number of ways. But one, one of the ways you do that is trying to measure your health and safety output in terms of business outputs. And the best example I can give I use is, is sales equivalent dollars. Let's say that, that an incident costs you $10,000. And okay, so that's $10,000 that you're throwing away. But if you're working for a company with a profit margin of 5%, they have to have $200,000, with the sales to make up for that $10,000 in loss. Once you communicate that man that message to senior managers, they care about the human side, but then that that business size is holy cow, I didn't know that.

06:29

Come on. Do they say that? Come on, you know that it you know, they sit there, they have an incident? And I know, I lived it. I know it. And I knew exactly what that was going to cost me. And they just like, wow, I didn't know that. Come on.

06:46

No, they they don't think like that. You know, they don't think you know that when when you needed to get

06:52

that widget done. I need to get that thing. Yeah, no, you're right, get

06:55

the widgets out the door. But it's it's a slow transformation, I had good experience at Procter and Gamble making that sale. And that's one of the things I still do professionally now is offer workshops on building the business case for health and safety.

07:11

Okay, so let's say it sounds good. All right. Dr. Rick, you're talking my language, here's like, Ah, this is great stuff. How do you go into an organization? And you've just talked to the executive people? And of course, there's always a rift between executive and people on the front line, and you got all that cultural dynamics that exist within an organization? How do you begin that process? And I would imagine it's case by case, I would imagine it's leadership by leadership, but how do you what sort of in general, what do you do?

07:43

Okay, now, the first thing you got to understand Scott is, is if I'm going to be called into an organization to work with them, that organization has made a decision that they want to achieve excellence. That's so so I'm going into an organization that is, at least at the start receptive to listening to a message, I'm not going to be invited into an organization to help them go from below average, to average. So once you have that, then then you got to sit down, talk with their senior management, see, see where they resonate. The last organization that I interface with at a had a very tragic incident, and they were very concerned about the human element, not the business element of health and safety. So you leverage that, and and then you build the business element in that. So they understand, hey, we're improving the human element. But we're also improving the business element and that synergy, and that's I know, it's a coined word, but But it's great when you get senior management looking at it that way.

08:45

Here's the challenge. I see. And I love what you're saying. It has to happen. We have to invest in a very methodical way in our safeties that that makes it like a good business case to do it got to do it, it's important. Got it. But over the years, you've got a lot of headwind ahead of you, right. There's just a lot of stuff. Hey, look at we've got the posters on the wall, and they've saying you safety begins with you. And that becomes numb and everything's Nam and and, and and we've had our executive saying, we're a safety centric culture. And then when everybody's like, Alright, cool, we're safety and that's all good, right? Until that motor breaks, and then I can't get my material out, and then I'm going to cut corners to try to get that material out. And then all of a sudden, to trust it's all of a sudden gone. It's gone.

09:43

Okay. And that's, that's part of the real world. It's gonna change everything, but you use the term safety culture. If it were just talking about this earlier that I do not believe in a strong safety culture. I wrote an article that article was is titled A strong safety culture. No and hell no. And of course, I did that to be provocative. If you want to be if you want to be excellent if you want to achieve excellent results, you don't have a safety culture, you have safety inculcated integrated into the organization's culture. If safety is part of the DNA of the nation, you're not going to, you're not going to have the problem that line breaks down in the in the demand or just saying, Oh, we're losing production, but we got to bring it back up safely. because safety is part of the overall culture. If you separate safety, he'll say, oh, yeah, I know that safety is important, but we get the damn production. Right. Right. But But if he understands that safety is part of their DNA, yeah, he or she is going to take a different perspective and bringing that line back up.

10:47

All right, let's shift gears here real quick. All right, you were speaking at this event? What was the topic?

10:53

The topic was a transformational safety leadership, and how to get an engaged workforce in a COVID altered world,

11:03

outside of the fact that that's a hell of a mouthful. And I probably couldn't spell half of us know. So what does that mean?

11:11

Well, I think I think what it means is, first of all, you have to understand the difference between transactional leadership and transformational you

11:17

talk to us because you mentioned it prior to this conversation, of course, that piqued my interest. What what is that?

11:22

Well, a transactional leader is strictly focused on on numbers on metrics, total recordable incident rates,

11:30

which is 99% of everybody out there.

11:33

Absolutely. OSHA compliance. And and so what I find is working with large organizations is they tend to be hardwired on the transactional side. And transformational leadership is where you do care about the output, but you care about the people doing the output. Okay, that's all right. You've got it. If you want excellence, think of a team. If you have a team, and this team is kind of well, yeah, okay. It's okay. But you got another team, and you know, their head and heart is in the game. Yeah, which team's gonna win the game? So I'm not about average, if a man wants to have average, I don't really want to talk to Dr. Rick, he's not about average. No, and I'm talking about Excellent. So I want to we want to deal with people who want the head and heart in the game, get their workers engaged, when their workers are engaged, they're going to drive better safety results, but they're also going to drive better business results. And we've got hard numbers to prove that. So what we did today was was talking about concepts and principles, people understood a transformational leader is one that cares about the workers, but cares also about the output. And and that leader has to show that it can't just be window dressing. Oh, and there are

12:47

skills you want to shoot something down in a jet second, yeah. spout all that and then not care about it? Yeah, absolutely.

12:54

Absolutely. So we talked about some skill sets, you have to be a good listener, you have to really show you care, and you got to be willing to engage. And that means from the boss on down, engage with the people talk to the people.

13:10

Sounds good. I like it.

13:11

You sound like a cynic.

13:13

No, no. And, sadly, sadly, I've been in many organizations, and let's say something like a mid to small type of company, where safety is important, and they have you, you can't, you can't have some sort of organization run like Mad Max, right? You don't want that. But, but the reality is, is that this is this is heavy lifting. Because when you have OSHA, and and, you know, your compliance, even even the word is its compliance, right? Very empowering. It is and you, you know, you shaking your boots because you want to comply with OSHA, and yet the data, everybody knows about OSHA, you have the data doesn't change.

14:00

Okay, take that. I don't care if it's a small, large or medium Corporation. But, but if that if that enterprise is focused strictly on OSHA compliance, they'll achieve about average, maybe slightly above average. Yes. So that's all they're gonna go. So my point is, unless the leadership of that organization decides, hey, we're tired of being average, we want to be above average, then the door is open to talk about how do you get there, right. And that's where you start talking about transformational leadership. That

14:31

is the only way you're gonna be able to do it. Yes, only way and because because you're right. If I'm shooting for OSHA standards, or I'll hit it, I might be a little bump, but I'm not going to surpass it. No What, why? Because I'm in compliance on right there.

14:49

That's what will get you the other. The other thing that will drive is in unfortunately, companies or enterprises might have a safety tragedy. And that might be a True epiphany Yeah, no, I've worked with companies that have had that. And so Oh, yeah, they're good for about a year or two, and then they're back to normal. I'm working with a company now, who's had that safety epiphany. And they're still committed to becoming one of the world's safety company, safest companies 13 years after that incident, so, so it doesn't always stick.

15:22

Yeah, but but as long as you keep at it, yep. Yeah. So, so I'm listening out there. Well, no, I'm talking. So I'm a listener out there. And the listener says, gosh, I like what Dr. Rick is talking about. I'm a manufacturer, I want to know about more about that. Transformational Leadership, how do I get started? What do I need to do? How do I get a hold of Dr. Rick? Well,

15:44

I'm I'm an old timer, and I don't even have a website. So the only way they're gonna get a hold of me is is through my email address, or my phone and

15:54

go check that email address. Yeah, it's a Gmail. Yeah, it is. Well done. And it is our D, F, BMW, and he's the president. Yeah, mad skills. I don't know about that. Oh, give me a break. Don't sit there over here, and then shoot down what you said, because you're an absolute Rockstar when it comes to this, because safety is important. It is. And we've got to constantly challenge and rethink of how we approach our business from the safety perspective. And I like that transformational approach. Thank you for being on industrial talk.

16:32

Well, Scott, thanks for having me. I really enjoyed it.

16:35

It was a good time, wasn't it? It was one tell all what the heck because it manufacturing everybody is absolutely spectacular. Absolutely. All right. If you're not, you're saying Scott, I gotta get a hold of this. Dr. Rick, and I still didn't get the email. Fair enough. We're gonna wrap it up on the other side. So stay tuned.

16:54

You're listening to the industrial talk Podcast Network.

17:02

Tara, once again, thank you very much for joining in just real talk and a hearty thank you to Dr. Rick. Full Wyler. If you're serious about safety, doing something about it. He got this trusted guy right there. I'm gonna put all his contact information out on industrial talk. Don't hesitate. He is a wealth of knowledge. All right. Again, manufacturing technology show this year, October 18. To the 20th 2022. Last year was great this year is going to be better. So put that on your calendar. Let's get back to normal. Let's start connecting let's solve problems. All right. Industrial talk is all about highlighting leaders that are there to help you succeed, to solve problems. They want to collaborate, they want to educate and they want to innovate, do not miss out on all of the great content being developed at industrial talk.com. All right. Be bold, be brave, dear greatly. Thank hanging out with people like Dr. Rick and you're going to change the world. Remember, educate, collaborate, innovate. It's all big. We're gonna have another great interview shortly.

The post Dr. Rick Fulwiler with Transformational Leadership Associates appeared first on Industrial Talk.

In this week's Industrial Talk Podcast we're talking to Christine Witte, Director of Product and Services at Seam Group about “Looking at Safety the way we look at our Children”.  Get the answers to your “Safety” questions along with Christine's unique insight on the “How” on this Industrial Talk interview!

Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2020. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy!

CHRISTINE WITTE'S CONTACT INFORMATION:

Personal LinkedIn: https://www.linkedin.com/in/christine-o-rourke-witte-cmrp-52442bb/

Company LinkedIn: https://www.linkedin.com/company/seamgroup/

Company Website: https://www.seamgroup.com/

PODCAST VIDEO:

THE STRATEGIC REASON “WHY YOU NEED TO PODCAST”:

OTHER GREAT INDUSTRIAL RESOURCES:

NEOM:  https://www.neom.com/en-us

CAP Logistics:  https://www.caplogistics.com/

Hitachi Vantara: https://www.hitachivantara.com/en-us/home.html

Industrial Marketing Solutions:  https://industrialtalk.com/industrial-marketing/

Industrial Academy: https://industrialtalk.com/industrial-academy/

Industrial Dojo: https://industrialtalk.com/industrial_dojo/

Safety With Purpose Podcast: https://safetywithpurpose.com/

YOUR INDUSTRIAL DIGITAL TOOLBOX:

LifterLMS: Get One Month Free for $1 – https://lifterlms.com/

Active Campaign: Active Campaign Link

Social Jukebox: https://www.socialjukebox.com/

Industrial Academy (One Month Free Access And One Free License For Future Industrial Leader):

Business Beatitude the Book

Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES…The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!

TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!

Reserve My Copy and My 25% Discount

PODCAST TRANSCRIPT:

SUMMARY KEYWORDS

safety, cme group, industrial, people, problem, create, oxygen, christine, industry, conversations, maintenance, reliability, big, desensitized, year, absolutely, lily, assets, safe, skilled worker

00:04

Welcome to the industrial talk podcast with Scott MacKenzie. Scott is a passionate industry professional dedicated to transferring cutting edge industry focused innovations and trends while highlighting the men and women who keep the world moving. So put on your hard hat, grab your work boots, and let's get all right. Once again, thank you very much for joining the industrial talk podcast of the number one industrial related podcast in the universe. Where we celebrate industry heroes like you, you are the miracle, you are the hope you are the individuals that create dreams. You're bold, you're brave, you dare greatly. You solve problems. You're always curious. And that's why you're changing lives. And you're changing the world. We have a great interview. Her name is Christine a Witte, now it's spelled wi t t, but it's pronounced Witte, and she's got a major stack card out there. Let's get cracking. Yeah, we're gonna be talking about safety on this podcast. And it's always been an interesting dilemma, personally, is that when we start talking about safety, the data, what for whatever reason, the data never really changes. The focus is always on safety. I see all of the wonderful posters out there right? in the workplace saying, hey, you're the You're the reason to be safe. All of that good stuff tried to be motivational. But the data doesn't support that. And I have always been fascinated. Christine came to me. And she says, Scott, I think an interesting way of looking at safety is this. Safety should be prioritized across all verticals of the industry. Yes. But what if everyone looked at safety, the way that we look at our children? Yeah, why not? Why is it sort of all of a sudden, different. When we step out of the house, we go to our location and safeties, we say safety is important. But we just continued, sort of go through the motions. But then all of a sudden, you're not going to let your kids just run across the street without being safe, you're not going to let your children do something like climb a ladder without being safe or not, or explaining some of the challenges. I think that's a brilliant point of view. All right. Again, I'm going to be harping on these events, because I want me personally selfish reason and get back to normal as much as we possibly can. I want to get back to normal, I want to have fun, I want to be able to continue to just sort of sing the praises of industry. first event that I want to put on my calendar would be October 5 through the seventh. And it is a beautiful Barcelona. And if you've never been to Barcelona, it is a must. I mean, you got to go to that town. It's great. And hopefully I'll be broadcasting from that location. But it's a great event brought to you by IoT solutions World Congress, Farah, Barcelona, and the industrial internet Consortium, great people putting on a great program. Last year, it was cancelled, of course, this year, boom, you got to put that on your calendar that is once again October 5 through the seventh this year. The next event is in Cleveland, Ohio, and is the manufacturing and technology show. This is November 9 through the 11th. And again, I was in Cleveland last year, wonderful people, great food, exceptional venue, a, again, a wonderful opportunity to get back to normal. Go to that manufacturing and technology show November 9 through the 11th. But fear not all of this information will be out on industrial talk.com homepage, which we are redesigning as we speak so that you don't have to struggle finding these great events or great learning opportunities are wonderful speakers. Right there right now. All right. Great stat card on Christine Woody. So you got to reach out to her. And she is with the same group. And let's just check out her. What Oh, she's the director of products and service with CME Group. The website CME Group. That's s e a m gr o up, Christine, a Witte like city. Enjoy the interview. Christine, welcome to the industrial talk podcast absolute honor that you found time in your busy schedule to be on the number one industry related podcast in the universe. And I mean that from my heart. How are you doing? Great, Scott, thank you for having me here today. Excellent. You are absolutely wonderful. I'm excited about the conversation in safety. Just let's level set a little bit. You're with the same group. Give us a little background on what you do is seen? Yes, of course.

04:57

I'm with Steam group. We are focused on reliability, maintenance and safety. I am the director of product and services. And today we're going to talk about something that's very near and dear to my heart safety.

05:09

I love it. Because let's just sort of, let's just lay it out on the just right there, let's be candid about it. We talk a lot about safety. But for whatever reason, we don't, we still don't make a dent in the data. And what what I like about CME Group is that I've had conversations about reliability, I've had conversations about maintenance, and I have constant conversations about safety. But it's marrying those two, but you have a unique, unique approach to how we look at safety. And I got to tell you, I'm a big fan of that approach. So with that said, let's talk a little bit about that. We're looking at and I think because you're a mother, mother of four beautiful children, looking at safety, from the perspective of kids is a real powerful way of looking at it.

06:03

Can you explain a little bit about that? Yeah, you know, I think that's kind of what we're missing in the industrial space. It's desensitized, and we're not. It's not emotional for us. But if you put yourselves in the shoes of a parent, and you look at safety, the way that you protect your children, it's very emotional, it's always top of mind, you don't even if you're late for school, you don't rush, you know, across the road, when cars are flying by you still take the exact steps you knew you need to take to keep your children safe. But what we see in the industrial space is quite the opposite. We see this lacs way of approaching safety where you've done it once you can do it again. And there isn't that emotional tie to it. If anything, safety is almost an antithesis of you know, the productivity because if you make a mistake, you're punished for it, and your peers look down on you. And it's, it's really, it's fine. There's not an advocate for safety in the way that there's an advocate for protecting your children know

06:57

that big time hit the nail on the head, you're absolutely spot on. I guarantee it companies out there, that we have the conversation. Things happen if you're moving around out in the field, things happen. And and those things that are happening could be unsafe, it could be near me, and and nobody wants to get into an accident or whatever. But we do. And then when that happens, we get the hammer thrown down on us. And we learn quickly how to fudge and not look at the numbers properly, whatever it might be, we

07:32

be rear we know we loo catalyzed so we want to hide and that that you know penalization is driving a problem because then you're you know, we probably aren't being transparent about all the things that are unsafe. And there isn't that closed loop process. It's very much it's an opposing relationship. And I think that, you know, there's no compromise. There's no new, diverse or innovative way of looking at it, we really need to change that, Scott, it's a if you look at the statistics, you would actually be appalled.

07:59

To give us give us an

08:00

f1 from from a webinar, a webinar that Terry O'Hanlon, he's a big reliability leader, great mentor of mine 10 times more industrial technicians die per year than first responders from accidents in the industrial space that could have been prevented. We know all these failure modes are we know where all these hazards hit. But we rush or we forget or a manager is pushing for something to be completed. And that particular person wasn't the skilled worker that should have completed that task. There's all these reasons why they happen. But technicians aren't first responders. They shouldn't be risking their lives every day. I mean, to me, I don't that doesn't sit well with me and and then you look at OSHA intend to OSHA was to drive safety. And for 50 years, they've been putting all these processes and regulations in place. But in the last 10 years, the serious injuries and fatalities have increased or they've plateaued. They have not decreased, like some of those slips and falls, right. So why there's a lot of reasons one thing that we've talked about it seem is there's this like disproportionate relationship between the minor injuries and the serious injuries and we take the same approach to safety that we deal with slips and falls to burns and and crushes basically which are the ones that are the biggest Yeah, the biggest reason for for lost lives. And it's

09:25

just the culture it's just I don't know what it would take and I'll give you an example. If I go out to whatever social platforms out there, okay fine. And I look and I scroll eyes, hips, hips, I will always fall upon my heartbreaking for that abandoned dog, I will always look at things differently, but then when it comes to people in the field in the in the plants you know, yeah, whatever you become, like you said, desensitize What do we do? What do to change? that mindset,

10:00

we become desensitized because we're looking at a fine, or we're looking at a, you know, piece of paper that has showed a reduction in our safety rating. We're not looking at the life that was lost, we're not hearing the story about that gentleman at 30 years old, who got electrocuted and doesn't go home to his family and his kids. That is something you can't be desensitized to, you remember that. But instead, we see Oh, so and so let's just say Johnson Controls has been decreased to a level or a safety rating of B, which means that their vendors won't let them in. And that's what we think about. And that's the wrong way to think about it. It has

10:36

punitive, financial, motivator and punch, fortunately, and you're right, you're right. Anybody out there knows that that doors will be closed, my, my financial livelihood will be impacted if I come. And that's, that's at all levels. I can't get into businesses, I can't get hired all of this, it happens everywhere. And so you are incentivizing people to not tell the truth, fudge the numbers just because I gotta keep my doors open. I don't know where you start.

11:12

Yeah, let's go back to kids. So we think about how we raise our children to speak up if they see something unsafe, if they see a stranger and stranger danger, and they screen it and they have no problem. There's no mental model holding them back from being very vocal about what's not safe or tattletaling, when their sister or brother does something unsafe. But in the industrial space, we see something, but we don't necessarily say something because we feel that I may be penalized for bringing this up. Or maybe it's not a big deal, because I don't have the skill set or the knowledge or the experience to know that that is actually a very big hazard that I should be mitigating. It's, it's just not clear. It's not part of the culture. And we have all these trainings and education, but it doesn't stick, you'll see an increase maybe in the, I guess the safe, safer ways of doing things. But then, months later, it's back to normal, because that change process hasn't been put in place that it hasn't been ingrained in their souls and their hearts the way it is, when we protect our kids. I mean, that's the only real way i can think about it. And if we compare it to other industries, like let's look at healthcare, the innovation that happened, look at COVID, we, the 10 years it takes to do to create go through the drug trials, now we do it in six months, three pharmaceutical companies did it in six months, they came together knowing we had no choice that innovation needs to happen in the industrial space, how I think there's a technology enabled part of this, I don't know specifically what that is, same group is looking into different things like heat mapping to show risk. So you actually know what that risk could be based on the different processes within the plant and the and they change the different workers at different processes, the different regions, but you still as a human have to take ownership. And from the top down, it has to be cultural.

12:55

You know, it's interesting, it's always a human element. It's always the necessity for somebody to truly champion who has the swag for whatever reason to be able to, to instill and move forward with change, because the reality is, somebody come flying in, hey, we're going to be safety centric, whatever company, and then that individual flies back out. nothing really happens. business takes over, I need to, you know, make my production numbers. That means I've got to cut corners. That means I've got to do things that are unacceptable. And you know what the problem is? Everybody does the same thing. It's not just one person that's just been a, you know, a cowboy out there and just plays in a truck. No, everybody, everybody's doing it. And I think I think a way a possibly moving that needle just a little bit. It has to be down at the local level, but you have to do it incrementally. So that it creates I think you said stickiness. Tell us what do you think? Yeah, I

14:07

think um, as you're saying that I'm thinking about something that's personal to me that's worth sharing because it shows that it's an ecosystem of different players that must come together from the leadership to the manufacturer. So the OEMs to the regulators to the reinsurer. So, I think about my daughter Lily, when she was in they were all born very premature. They were triplets right of course, they're born premature, but they were doing pretty well. And Lily was on an oxygen Blender that was supposed to be giving out a certain amount of oxygen. And that diet was set on room air which is 21%. Right Lily never decided and if you think about you know your oxygen levels, your D sat all day long, a little bit here a little bit there. Lily was always at 100%. So right there, that's an anomaly that someone should have questioned. Everybody called her super baby instead. They didn't question why knowing they'd never seen that before. They just thought Wow, she's a super baby. Okay, but then when they would take for up to clean her, she would reset drastically. So they just assumed she doesn't like that. But as a clinician, you know that that's not realistic. And the layers of ignorance beneath those assumptions. Wasn't anyone's fault. But there wasn't that culture of it doesn't look right. So let's question it. Let's come together. And, you know, roundtable on it a couple weeks later, Lou is getting trios for her retinal development and tortuosity for blood vessels because of over oxygen over oxygenation. So toxic levels of oxygen are being saturated into her blood vessels, which in her retina, which is known as retinopathy of prematurity, and that is common, and babies that need a lot more oxygen, to stay alive, so that they can actually, um, their brain can develop, but in babies that don't need it, it's very detrimental. And it's kind of a skill that the clinician has to weigh very carefully. So long story short, that oxygen Blender was mis calibrated, during preventative maintenance, and there was no way to actually confirm that that preventative maintenance was done correctly. And that that 21% was getting off 21%, it was the opposite was getting off 70%. So what happened then, is the standard of care changed. Now every oxygen blender, every baby that goes on a blender, they check it with a dial to make sure that it is actually calibrated correctly. And every time they change it, they recheck it. So they've created some sort of redundancy, so that the last one to defense isn't that sticker on the back of the in the industrial space, we don't do that we don't. And then, and then outside of that, even the OEMs get involved now. And the manufacturers have of the RVM, pulse oximeters and the digital analyzers that show you what you're really getting, they all get involved. And they talk about this issue that occurred, the new standard of care and the safety net to prevent it from happening again. And it's spread throughout the neck us right, because they come together to say we're going to protect babies going forward from ever having this happen having this happen again. But we don't do that in the industrial space, we hide it, it's under the rug, we don't hear about it, we just know there was a fine someone died on with your business, there has to be some sort of way that all these stakeholders come together. And they say no more as a manufacturer of this equipment, this enterprise asset, let's say, as a regulator, as a reinsure, as a company, who has people that are employed to do a job, all of these people within this ecosystem need to come together and create a safety net around safety. And I think when that happens, it's not so disparate. It's not so silent, it's not so opposing, it's um, it's a commitment and a family and, and a culture, I guess, is the best.

17:34

I hear what you're saying, I hear what you're saying. And I think that really, from my perspective, the only way that I see it really getting done, it's got to be one company at a time, that company has to realize that maybe some of the, there will be difficult conversations. And in those difficult conversations, you can't sit there and hammer people and and teach them to hold back. It's got to be inclusive in areas like it's that is the mindset to have. I'll give you an example. When I was alignment, climate towers, we didn't have people falling out of the sky, there's no way right, you knew what the risk were you looked around, you had that conversation, they were just touching, you know, energized lines. That didn't happen, you would have these conversations all the time, you were aware of the risks you were in, and it's life or death, right? It's either or it's it's on or off, it doesn't matter. And it's amazing that our conversations were around like that safety. And people aren't, like I said, fallen out of the sky kicking up and up, I believe in a manufacturing or a highly complex system. Unlike maybe linework, where you see it in front of you. These you know, you've got different locations within an organization requiring different sensitivities that that level of knowledge has to amp it up from perspective to

19:08

just covered a few things that are part of the problem is there's a continuously growing gap in skilled workers. There's a it's a very big problem. You know, I'm on a government or Government Relations Committee for this problem to try to create apprenticeships to fill that gap as all of these workers aged out, but then you have these these mechanical systems, these electrical systems that are much more complicated and and have all these different components that there's just no awareness or knowledge bank, on how to appropriately maintain them, how to even inspect them, how, what type of, you know, protective equipment to have when you inspect them, and that's where I believe technology is going to help us there. But the complexity of the, you know, these innovative systems and the skills gap. Oh, that's something that I wouldn't want to be responsible for you

19:59

bring up a Really interesting challenge. Like when I was alignment, I went through an apprenticeship program, it took four or five years to get to a second step, journeyman. And it was, you know, you're doing it, you're working it, and you understood, and it was an apprenticeship, and you had to take tests, you had to progress anyway. It, it seems to me that, that that commitment to education from an industrial perspective, and an apprenticeship approach is lacking, too. And that means and, and that the sophistication of the assets that exist in the field today have just went through the roof. It's not just a pump, it's a pump with a lot of tech to it.

20:44

And the people designing those are these brilliant engineers that don't understand the use case for the actual, you know, how they take shape in a plant, an intern last summer, and she's a mechanical engineer at Duke, she had no idea what reliability and maintainability of these assets mentioned, you know, as a field to understand that, when these systems are commissioned, how they're maintained across their asset lifecycle, and that to me was like, wow, we need to do a better job. While these, you know, during the education phase of it, but also, they're complex, because these kids are, you know, stem, stem, stem computer lab, everything is taking what happened to just the normal trade school, like those, I don't think they're there anymore, at least, you know, my high school, I could have went to shop, I could have went to homag, I could have went to, you know, become a cosmetologist. Now, those programs, there's no funding, and they've been replaced with computer labs, which of course, that's a great thing for advancing that part of where we're going. And we need that because automation and visualization, we need to have those skills, but we're going to instill new people to fix these machines to maintain these machines to understand how to, that's a big gap. Big problem.

21:52

I think if you could communicate a level of sophistication, before you were just like a wrench Turner over here, and that's where you were going in your wrench-turner, that's not the case. I look at the the profession of reliability, the profession of safety, the profession of maintenance, like a doctor, if you can communicate, you've got a sick asset out there. And you're you're consuming the data, you're looking at it, you're assessing the situation, and then you're going to apply, you know, whatever the care needs to be. We have a need to be able to communicate, and to be able to make sure that it's it's not it's not a wrench Turner, it's far more important. It's sophistication.

22:38

It is that's what when you mentioned the doctor, it's like, have you heard of this concierge doctors where they really manage your wellness, not just your, your physical exam, it's your wellness, it's your you know, it's all inclusive. So I don't go once a year to get checked, I am managed 365 days a year, 24 hours a day to ensure that I am well and then I am mitigating things that will make me unwell staying ahead of them. We don't do that with assets, we check them because we have to. Yep, check off got my piece of paper I'm done. I think we need a concierge we're maintaining these pieces of equipment. And I think that's exactly what we used together. Safety, reliability and maintenance. So potentially that's where the issue is and or that's where the opportunity is. And we now need to figure out how to land that and expand it to make it stick.

23:22

Yeah, and I love the the term stickiness because you're absolutely spot on. I've been at involved with many organizations, everybody talking like we're going to be a reliability centric organization. You come back six year or a year from now, and it's all falling apart safety, they've gone All right, we're gonna put up all the posters around, but it still doesn't change it. And and and their maintenance is still reactive, and still causing a lot of problems. Yeah, exactly. Right. It just happens. And I don't know. It's it's cultural doc got it. If you could come up if if CME Group could come up with a, a cogent way of being able to create that whole holistic view of moving forward and keeping people safe and, and assets up and running and maintenance? Oh, gosh,

24:17

I have no doubt we will. I mean, we're all very passionate about it. And when we understand what needs to happen, we know we'll get there we're figuring out exactly how to get there so that it does all these problems across regions. And different use cases because it isn't a one size fits all. It has to be flexible and it has to be you have to be able to tweak it for our audience and for whatever they're doing. You're in that space. You have to

24:39

one size does not fit all and and you're absolutely spot on. And you're going to have to have that insight and vision to be able to adjust and to mold that program. Alright. You had me at safety. How do people get ahold of you?

24:58

I can be reached pretty much The email text phone I LinkedIn Find me on LinkedIn. Christine O'Rourke Witte is where you'll find me but go to CME Group comm check out our websites, check out our LinkedIn page, you'll see me on there. And I look forward to talking to you guys. If you have any ideas for us, we have a challenge that we can solve for you. You know, we'd love to help. Again, it's a great group, we're very passionate about what we're doing and where we're going.

25:26

I have to say that I love that that triad view of and I'm looking out at the website, the CME Group website, which is really nice. In that triad view of safety, reliability and maintenance. Yes. But in the real world, we always like maintenance, it's over here. Reliability is that person in the thing and safety is over here. There's no it's not across but it is across it is a part of that. Oh, you are just absolutely wonderful Christy now, listeners, her last name is wi t t e with E like city and CME Group SCA m gr. o u p is the organization. Absolutely great, great, great. Team out there. Good job, Christy. Thank you, Scott. It was a pleasure. All right, listeners, we're gonna wrap it up on the other side. So if you're not, we're gonna have all the contact information of Christine and the same group. So stay tuned. You're listening to the industrial talk Podcast Network. All right. What did I tell you? Did you like that topic? I thought that topic was exceptional. If everyone looked at safety, the way we looked at our trip, yeah, things would be changed that data, that data would go down in a big way. CME Group is a company, check her out. Great stat card out on LinkedIn, you will not be disappointed. All right. To reiterate, we've got a couple of events. Let's get back to normal. We've got one October 5 through the seventh. This is IoT solutions. We'll Contreras Congress is brought to you by fair Barcelona and the industrial internet Consortium. Absolutely great people, great companies putting on a great, great show. The other one is the manufacturing and technology show. That is November 9 through the 11th. Get your focus up to Cleveland, and enjoy this particular event because you will not be disappointed. All right, be bold, be brave, daring, greatly hang out with people who are bold, brave, daring greatly. Be the creator of drapes, be the miracle. Be the hope. That's what industry is all about. Thank you very much for joining the industrial talk podcast. We're gonna have another great interview right around the corner.

The post Ms. Christine Witte with Seam Group talks about Looking at Safety the way we look at our Children appeared first on Industrial Talk.

In this week's Industrial Talk Podcast we're talking to Jonathan Baktari, Healthcare CEO and COVID and Vaccine about “How COVID has changed the world and safe Back-To-Work protocol for Industrial Professionals”. Get the answers to your “Safe Back-To-Work Solutions” questions along with Dr. Baktari's unique insight on the “How” on this Industrial Talk interview!

Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2020. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy!

JONATHAN BAKTARI MD'S CONTACT INFORMATION:

Personal LinkedIn: https://www.linkedin.com/in/jonathan-baktarimd/

Personal Website: Jonathan Baktari MD- Your Vaccine and COVID-19 Expert

Company LinkedIn: https://www.linkedin.com/company/e7health/

Company LinkedIn: https://www.linkedin.com/company/us-drug-test-centers/

Company Website: https://www.e7health.com/

Company Website: https://www.usdrugtestcenters.com/

PODCAST VIDEO:

THE STRATEGIC REASON “WHY YOU NEED TO PODCAST”:

OTHER GREAT INDUSTRIAL RESOURCES:

NEOM: https://www.neom.com/en-us

CAP Logistics: https://www.caplogistics.com/

Hitachi Vantara: https://www.hitachivantara.com/en-us/home.html

Industrial Marketing Solutions:  https://industrialtalk.com/industrial-marketing/

Industrial Academy: https://industrialtalk.com/industrial-academy/

Industrial Dojo: https://industrialtalk.com/industrial_dojo/

Safety With Purpose Podcast: https://safetywithpurpose.com/

YOUR INDUSTRIAL DIGITAL TOOLBOX:

LifterLMS: Get One Month Free for $1 – https://lifterlms.com/

Active Campaign: Active Campaign Link

Social Jukebox: https://www.socialjukebox.com/

Industrial Academy (One Month Free Access And One Free License For Future Industrial Leader):

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TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!

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PODCAST TRANSCRIPT:

The post Dr. Jonathan Baktari MD CEO and COVID and Vaccine Expert discusses Back To Work Protocol appeared first on Industrial Talk.

In this week's Industrial Talk Podcast, we're talking to Jennifer Gremmert, Executive Director at Energy Outreach Colorado about “Energy with a heart. Keeping your neighbor, safe, warm and healthy”. Get the answers to your “How Can I Help” questions along with Jennifer's unique insight on the “How” on this Industrial Talk interview!

You can find out more about Jennifer and the wonderful team at Energy Outreach Colorado by the links below. Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2021. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy!

JENNIFER'S CONTACT INFORMATION:

Personal LinkedIn: https://www.linkedin.com/in/jennifer-gremmert-56801a6/

Company LinkedIn: https://www.linkedin.com/company/energy-outreach-colorado/

Company Website: https://www.energyoutreach.org/

PODCAST VIDEO:

THE STRATEGIC REASON “WHY YOU NEED TO PODCAST”:

OTHER GREAT INDUSTRIAL RESOURCES:

CAP Logistics: https://www.caplogistics.com/

Hitachi Vantara: https://www.hitachivantara.com/en-us/home.html

Industrial Marketing Solutions:  https://industrialtalk.com/industrial-marketing/

Industrial Academy: https://industrialtalk.com/industrial-academy/

Industrial Dojo: https://industrialtalk.com/industrial_dojo/

Safety With Purpose Podcast: https://safetywithpurpose.com/

YOUR INDUSTRIAL DIGITAL TOOLBOX:

LifterLMS: Get One Month Free for $1 – https://lifterlms.com/

Active Campaign: Active Campaign Link

Social Jukebox: https://www.socialjukebox.com/

Industrial Academy (One Month Free Access And One Free License For Future Industrial Leader):

Business Beatitude the Book

Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES…The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!

TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!

Reserve My Copy and My 25% Discount

PODCAST TRANSCRIPT:

SUMMARY KEYWORDS

people, energy, jennifer, home, funding, community, colorado, programs, challenge, podcast, families, natural gas, organization, utility, big, collaborate, partners, talking, industrial, health

SPEAKERS

Scott MacKenzie

00:04

Welcome to the industrial talk podcast with Scott MacKenzie. Scott is a passionate industry professional dedicated to transferring cutting edge industry focused innovations and trends while highlighting the men and women who keep the world moving. So put on your hard hat, grab your work boots, and let's go. Alright, welcome to the industrial talk podcast. My name is Scott MacKenzie, and thank you very much for joining this platform. This platform this podcast celebrates you, the women and men of industry. You are bold. You are braver. You dare greatly you changing the world and you're changing lives. Why not? Why not celebrate you because you deserve it. I'm a big fan of yours, FYI. So if anybody says, I don't have any fans, they're lying. Because you have one right here. Scott MacKenzie? industrial talk podcast. Okay, we're gonna be starting a new series. Now, this series is interesting. And we're gonna kick it off, and we'll get some more information. And in the hot seat, her name is Jennifer Gremmert. Right. And she is the executive director at energy outreach Colorado. We're speaking about the heart and helping people. How can you complain against that? Come on, let's get rockin. She's a firecracker. A lot of fun. Cool. As cool can be. That's who Jennifer is. But before we get going, I mentioned it briefly in the, you know, quickly. Now, this is interesting. So there's a, there's a desire on this part in a number of really great people who have a desire to sort of make sense of all this. So there's sensemaking, right? Of all of this COVID stuff, what do we do? Now, on this particular podcast, you've heard me hammer on and on and on, about the necessity to rebuild or survive, rebuild and prosper, right? What do we do? What are the strategies? How do we make sense of that 2020 is behind us. 2021 is right ahead of us. And we need strategies, we need people to be able to provide insights on what we can do to survive, rebuild and prosper. We have to you have to we have to make this happen. Because we're all about and and this is how it started talking about collaboration, right? collaborate, we just can't do it on ourselves collaborate, innovate, because we got to think differently. We've got to, I mean, we just have to, not just from a technology perspective, but just more into the how do we relate? How do we communicate? How do we make people succeed? How do we solve problems. And then, of course, the big one, for me, the huge one, for me, the biggest one of the bunch, is educate, and that's where sense making comes into play. We have been through a challenging year, some more than others. Some are tough. I mean, you get you get the various degrees. But the reality is, nobody's going to sit there and say, I was sort of a normal year, it wasn't right. And so myself, cap logistics, and others have come up with this program that we're putting, trying to put a meat on the bones as we speak, we're going to drive a flag in this, you know, in the ground, but it is a way of being able to create real, real masterminds that have real insights to solve real problems that you and others can truly execute, not just from, from a business, but all the way up into the government level and downward and, you know, an extend out, how do we help people succeed? How do we help people

04:01

survive? Right? What are the strategies and tactics in it, because I've been talking about collaboration, this is purely a collaborative effort. And Jennifer, here is the first one out of the gate. So this is how it rolls, we'll do podcasts, we will definitely start talking about all of the the details associated with what Jennifer does and others do. And then we start to collaborate and collect all that information. And then on January, put this on your calendar, January 28, we're going to be talking about the community side of this effort, right, and how we can help the community from the perspective of people who are truly and companies who are truly in the trenches, and helping people succeed. And then we're going to do that, not just from that we're going to do it from an academic point of view. We're going to do it from a business point of view. And we're going to do it from a government point of view. And we're going to create an incredible network and across All mastermind group that you can collaborate with, and, and everybody, everybody wins. And that's what we're trying to do. And we're using the platform such as industrial talk, podcasts, videos, all the media that we can possibly muster up to be able to get that message out and get you tactical solutions. That makes sense, because we're in them sensemaking business, how's that? I'm worn out. One little intro, and I'm worn out. All right, let's get on with the interview. Because she's wonderful. She's with an organization called energy outreach. Now, this is what's interesting about it. They help people and they start with, with their energy bills, and with their that are maybe challenged in some way, shape or form, they're able to sort of help keep that light on, keep the energy going, keep the natural gas paid, and be able to help them from from truly an overall health perspective. survive. And this isn't it. This isn't Colorado, but but pretty much every state has a similar organization. And I just I love this stuff. I love when people put their their thoughts into action. and her team at energy outreach, Colorado, puts it into action. And we need more people like Jennifer, you need to step up and we need to just do our part. There's a lot of people that need help. And there are a lot of great organizations and a lot of great people like Jennifer, that want to help. And that can provide an excellent avenue to make that happen. Right. Let's start talking about caring. Let's start talking about giving of your time and effort and not having or expecting anything in return. Because your heroes, you are industry heroes, and this platform is for you. So let's get on with the interview. Jennifer Gremmert. Now that's gr e m. Ma. e. RT, the organization is Energy Outreach Colorado. And she's a fireplug. So enjoy the interview. Jennifer, welcome to the industrial talk podcast. I'm telling you. I'm looking forward to this conversation. How are you doing?

07:12

I'm doing great. Thank you for having me.

07:14

All the way from Colorado. It's cold over there. Do you have you got snow?

07:20

Yeah, it was supposed to snow tonight. So is it really? Yes.

07:26

Love the snow? We don't get enough of that here. Well, we get none. In Louisiana. Maybe maybe the part of the top of the boot but not not here in old New Orleans area. Now. What it does, it's a national security issue. You know, it's one of those problems. So anyway, for the listeners out there, now we're gonna have a great conversation I and I am just jacked about it. Give us a little background, who you are, and why you're such an incredible professional, then we're gonna venture on into the interview itself.

07:53

Sure. So I'm Jennifer Bremmer, I'm the executive director of energy outreach Colorado. So we're a statewide nonprofit whose mission is to ensure that all Coloradans can afford home energy. And I've been fortunate to be with this organization for over 20 years, I've spent my entire career in the nonprofit sector focused on affordable energy, affordable housing, economic literacy, even did a little higher education. But I am a person who really enjoys fundraising, I enjoy re purpose funding to help those in need. I've made a made a career out of it.

08:34

So but how does somebody like you? Why, why? Why is this? Why did you get involved?

08:44

I think I grew up in a family that was all about, you know, economic equality and sort of knowing that there's a lot of people that have more than me, but so many more people that have left. And so when I kind of discovered the nonprofit sector, as a career opportunity, I kind of jumped on it. I have an Economics and Political science background. So I like that intersection of policy and, you know, money, map and, and distribution of resources. I discovered energy outreach Colorado in the mid 90s. I was the fourth employee hired. And this was when energy, you know, it's always been obviously a critical need, and basically, but it was a little simpler than it is now. Right? It was sort of the framework that we had of our energy sector was how it was designed 100 years ago. And in that transition, we've seen huge shifts in how energy is delivered and the importance of it. And so it's been really an exciting field to be in and to be able to help people access affordable, reliable energy. It's been a great joy.

09:54

It's a it's an interesting journey, to say the least because what I mean when you start talking about The necessity to provide it's the state of Colorado. It's not just it's the state. Okay. There, there's a community out there that needs help there needs assistance. And power is pretty important. I mean, I, I put it right there at the top of necessities within a family people's lives. How has you How have you seen it sort of change from when you started to where you are today? And where do you see it going?

10:33

But I think, you know, it's, we're in a post COVID conversation, right? So people are home, they understand what he and energy means to them. But they understand the health of the home and how that relates, I think we're also seeing, you know, climate change being a big conversation, you know, reduction in carbon. When we think about energy, we tend to think about, maybe it's gasoline in our cars, we don't tend to think about the natural gas or electricity coming into our homes. And so from that consumer perspective, you know, I think about energy all the time. Most people spend human fear, they just take for granted that they turn right at the beginning, do

11:17

I'm one of them, but it's like, we had a storm come through a power's out, have gone, what is going on here?

11:22

What have they not done? Exactly, I think of Louisiana and the impact of power, wise writing, you know, and I think this is something that we just have to, you know, balance of how energy comes to us how we use it, you know, the value that it has in our lives. And then as we look at sort of this transformation of energy, right, that we want to produce energy in different ways that we want to consume it in different ways that we're starting to have technology that allows us to control that usage differently than it used to. And I think we are continuing to understand what a vital resource it is, and what a highly nuanced conversation is, in terms of energy generation, how it comes into our home, is something that's evolving really, really rapidly again, when you think of the proposition of how energy is delivered, it's been sort of traditionally done, or over 100 years. And in the last, I would argue, 10 to 15 years, it's completely transforming.

12:23

It's being driven by a lot of innovation. I mean, there's a lot of innovation going on there now, but I'm gonna I'm gonna have to address the the elephant in the room. And that's COVID. Right? Yeah. A, you have a community and that community is in need. What are your biggest challenges, especially today, and the uncertainty of the future? What's your biggest needs?

12:43

So pre COVID, about one in four Colorado households qualify for our programs based on age. And what we're seeing post COVID is just more households that are underemployed or unemployed, that are just really struggling with resources, and also that, again, need for having energy in your home or home or in a residential usages. Right. So that affordability issue comes into play. You know, we've already seen some income inequality in this country that then gets exacerbated when you have a situation like this. And so we work really closely with, you know, our government partners, there's public funding that goes into both energy systems and energy efficiency. My organization fills in the gap for this problem vailable and then working with utility companies, to put people on payment arrangements to start moving talking about how we ensure people stay connected. And then how can we think about, you know, that intersection of energy, housing and health, really in terms of like looking at energy efficiency programs, and things that are going to make that home healthier while also reducing costs? So we're in a really interesting place right now, we've been developing programs over the last two years, we've got great partners across the state. But like you said, Colorado be, you know, kind of microcosm I work in, we have an urban corridor that has one set of issues. And we've been and regulated in vertically integrated utilities. We have eastern plains that are more of that Midwest, high plains that have smaller communities, rural electric cooperatives and municipal utilities that work with and then we have resort communities where we have high concentration of wealth, but the people that we work with, or that we serve, are traveling multiple counties to really be the essential workers in those communities, they have much higher rates of conflict. So we have to balance all of those interests as we look at this work and not sort of a one size fits all, but really integrate with what people need. And we're fortunate that we have strong partners.

14:54

Yeah. Do you see any? I mean, I know there's a Do you have a crystal ball type thing however, one of the challenges I mean, really, with your market here with this COVID, because, quite frankly, your services, your solutions are truly needed. We need to rebuild, we need to figure out solutions, and to help people, you know, survive and then rebuild, and so on, is vitally important. But what do you see probably that biggest issue that you've got to deal with, in your in your group?

15:32

Yeah, it's really meeting people where they are and what they need. So we do you have a holistic approach to this. So most people come to us in a crisis, they can't afford their energy bill, or they don't have access to heat. And so make sure that they, you know, get their furnace repaired or replace that we, you know, get them on a risk management program, you know, on a payment, a reason that we help pay that utility bill for them in their short term, then we really try to educate around, you know, conservation, what can they do to reduce the usage, what equipment can be replaced? And then we're looking at long term energy solutions that we do through a lot of regulatory and legislative work around energy policy. So what is the right design and community? How do people interact with their utility partner? How do we think about not only just individuals, but small business owners who are also really struggling in this? Yeah, you know, we're cut, we're trying to, basically, like, overall rates with what how we can deliver these, you know, innovative, and I think, really, you know, good programs to people to help reduce that burden. Because, again, we need a healthy workforce, you need people, you know, participation as much as possible. We also need healthy utility companies, there are cornerstones of a lot of our communities, and they're doing tremendous work, right. When you have a storm, you know, being able to be agile. But I think all of these in this transition, when you have any major transition like this, there's tensions. So I think that's where more education is around energy, in general, more conversation about it. It's not a black and white issue. There's a lot of nuances in this. I think innovation is exciting. And we're starting to figure out how we can get community solar gardens and get those subscriptions so that we can provide long term affordability for folks.

17:26

You said solar gardens,

17:28

correct? Oh, yeah. Gotcha, like a big solar array. So versus rooftop system, which may not be you know, I have a strong opinion about that, just because there's so much limited funding we have in this space, right, you know, thinking about where are the economies of scale, utility scale solar, solar gardens, there's all different terms. But I think, you know, as we look toward this transformation, again, there's ways are so much more affordable, etc. It's on par with the other source of energy. And so making sure that the families we represent paid into that system to subsidize it that they get access. And so we have to just kind of keeping sheep.

18:11

Here's the challenge I have, and and you in this short conversation, you've rattled off a ton of stuff. Yeah, you could do this, you could do this, you can do this, you can do this. But But let's, let's sort of narrow it down to let's say, three things that one can do. I mean, just right now. Sure, I can call you. I, I just, there's just and I don't have time, like, give me some Quick Hits here.

18:39

Well, I mean, in every community across this country, there are local organizations that are supporting vulnerable customers, you know, large organizations like Catholic Charities, the Salvation Army, those are groups that we work really closely with. But in every community, a lot of times there's a food bank, or a rental assistance program that also has introduced on top of it. So our local community partners are really, really good at finding out who those families are need. There's a lot of faith based institutions doing this. The challenge is every state does this a little bit differently. Right. There's federal programs that are that some are run by community action agencies, some are accounting. You know, I think, the there's a lie II Clearinghouse that sort of has a national view of this. You know, looking at all the different utility programs, it's kind of all over the place, because energy regulation and maintenance. But I can tell every, every state, there's an organization similar to ours, we're doing the kind of work we do. And I think, you know, look at what your utility company does when you donate bills. You know, help your neighbors right?

19:50

Right? I do like that now. That's all great. Okay. So I got a number that starts with the number or but surprised With power, if I don't have power, I'm having a hard time with enough. It's just like what? But anyway, let's say I can make that call and I can get that. So there's people out there and organizations, companies, whatever, are willing to help. Yes, you're still struggling?

20:14

Yeah, we have to look at what's happening with COVID, there's part of our population that's driving, they're working from home, nothing's changed, their expenses are down, we have more resources. And then we have a group of folks that are always going to be challenged because of the wages they have. They're maybe underemployed or working less hours, or they get sick and sick time. And so there's this balance that we're seeing. And so how can one group help support the other group? So there's a sort of a right, that there's a shared benefit of supporting these kinds of emergency assistance programs. And I think what we find is most of the families, I would say, over 75% of the families we serve, just need our help once or twice. If that one, I'm sort of immediate, something happened, right now, it's a lot of health challenges and job interruptions. But it could be a divorce, it could be something that just happens, all of a sudden, you don't have the income to make ends meet, you need a little bit of help. That's why we designed these programs. You know, for the other 25%, you're an older dog, maybe you're someone who's disabled as on income, and so your income doesn't change. So as other expenses, like you said, energy's top of the stack, because the bill that you pay first, but it's also interesting, because you pay for it after you write. So there's like a difference for that. And I think when we think about utilities, in general, what how broadband becomes so critical, how waters becomes open. And all these things are layering on top of each other. And so I think, you know, again, more awareness that we can have around affordability issues.

21:56

So okay, that's all great. So it's good. You're doing yeoman's work, it's fantastic. I love it. But there's got to be roadblocks, there's got to be challenges. It doesn't just, you know, wake up and go, Hey, check it out. Another check is in mail. Check it out. You know, what? I mean? What are the roadblocks?

22:16

I think, you know, funding's always a problem. I mean, I think that's, you know, regardless of what, you know, challenge you're trying to write and so what we try to do is use the best of the resources that we have, our funding comes from the taxpayers, utility, ratepayers, or donations. And so we take that very seriously and try to be as efficient as I think there's, you know, just a constant struggle around what's the best investment? And how do you, you know, make that I think the barriers that we have for the families we serve is, it's a lot of people, it's a very humbling experience to have to ask for help. In our sort of public assistance world, it's a lot of, you know, repeating yourself over and over tell your story. It's very humbling, it's hard to do. And I think what we're trying to figure out is how to better create systems and structures that can allow this assistance to flow in an easier way. And I think that's just something that we're always going to struggle with services,

23:21

and you're dealing with dignity. I mean, some people are probably having a hard time. And do you ever have to say, I'm sorry, we just because we just talked about funding? We can't help you. Do you say that? Or do you just say, yeah, we'll figure it out, we will figure it out.

23:40

We really try to figure it out. I think part of the challenge of the balanced public funding and private funding, is the public funding has a lot of caveats to it, you know, people have to do their due diligence, you know, in terms of distributing this funding, because that's the appropriate thing to do. The where we try to bring in flexible funding is to help ease that in situations, I'll give you an example. Let's say we have someone that has a really old furnace, and it dies. And they've been mandating it forever and ever. And we want to put in a high efficiency gas furnace, it's we have really affordable natural gas rates, do you think that's going to save them a lot of money, it's going to be better, but their electrical panel needs to be updated, or they don't have the right ventilation. So those are the things that in the past, a public firm may have to say, Oh, I'm sorry, we can't do this because we don't have the funding to bridge that difference. And that's where we really said, you know, we have so few opportunities to get into these homes. Let's help when we can. So how can you provide that flexible support, we're really starting to see tillys understand that health and safety aspect. You know, one other example is think of a child that has a chronic respiratory issue and they're constantly going back and forth to the hospital and we release them into a home that has You know, really poor indoor air quality, maybe really old carpeting that's holding on to a lot of dust and, you know, hair and things that are just exacerbating respiratory problems. What if we went in and made that home healthier? reduced that, you know, kind of impact on that household? Can we then track reduced health costs and improve, you know, quality of life and less school?

25:24

Work? I

25:25

mean, I think we have to really start making these connections more broadly. And, and I think that's just the nature of when you start to really experience this individually. You know, in Colorado, we had fire wildfires all summer, where they would open their windows at night to let fresh air in, and they could, you know, that all of a sudden changes the equation for people about what is you know, health and home? energy?

25:54

Yeah,

25:55

interesting conversation.

25:56

Yeah, that's a tough one you're absolutely spot on. And yet, yeah, there are so many little variables that you have to deal with. Are you always just sort of sitting there one day is like, man, I didn't think about I've been doing this for 20 years. I didn't think about that one.

26:10

Yes, it's constant. And I said it like the 30,000 foot level, right? I think big solutions big. And then my staff will come to me, and they're like, I'm in a building, and I can't fit the new furnace in the elevator to get to the boiler. And

26:28

I'm sorry, for laughing. That's funny. It's true. No, I

26:31

mean, we had a house where there was a tree growing through the house, and then you're like, Okay, well, what pot of money do I use to fix that? You know, working in rural communities that don't have the same inner connection. You know, we, we've done work on. And I was just telling somebody that's like, in southern Colorado, we still have a lot of families that use wood as their primary heating source. And so there's like an indoor air coffee component to that challenge, right. But there's a style aspect of it. And so we don't want to just replace it without thinking about customer choice. But if people you know, it's a bad it's always about, and I think we always try to think of it from the customer perspective and family, and how can we help them meet the needs that they have without, you know, changing?

27:22

And it's so funny, because when we start talking about energy, I I naturally gravitate toward power. Right. But it's it's also natural gas. It's a it's it's all components. propane. See? I just naturally it's like, Yeah, I got the power comes into that line. Yeah, yeah. But no, it's it's much, much grander than that. Now, once again, if pre via a pre COVID was one and four, do you have any ideas of what it's going to be in? Well, whatever you call this, this next normal ish, post, whatever?

28:00

No, I don't I mean, I think we're just trying to stay nimble. What we do know is our need is up about 40%, you know, from where it was last year, at the same time?

28:11

Oh, sorry.

28:12

Our agency partners are just seeing, you know, so much more need in terms of food assistance and rental assistance. And so again, civil money. You know, I think there's been a lot of great efforts, you know, at the federal level, and certainly at the state of Colorado, we just were awarded $5 million through a special session, the governor, and have initiated with our legislature and the legislature has been, you know, terribly supportive. But I think it's these are just drops in the bucket that are trying to get us through. And so there's, again, how we don't know exactly how long it will go. We know there's a lot of people struggling, I think we're trying to make sure that people that are kind of new to this situation may not have

28:56

Yeah, in the past, I would imagine this, like I would never know, I wouldn't know, I wouldn't even be like, dang, I can't pay my bills, then I wouldn't know where to go from there.

29:11

And what I want people to know is like, there's a lot of us working really hard to generate resources, so we can help you in that time. Yeah, I also think people need to reach out to their utility. Because those those companies have programs in place. They're, they're putting doing payment arrangements, they you know, have a lot of knowledge and really, they want to keep you as customers. it's in their best interest. And so we have to kind of work together this temporary area, and I think that's again for small businesses as

29:43

well. Yeah, we're gonna have to wrap this up. Now, let me ask you this, if I will, I would say I've got a lot of cash in my pocket and I want to give it to somebody and I want to give it to you. Where do I go?

29:54

You go to WWW dot energy outreach.org our website has all of our programs and then partners people can figure out where to access health. You know, for you as an individual, we also have programs and health like multifamily affordable housing or nonprofits and their efficiency, then you can connect to national partners that we have that do this work all across the country. Energy outreach.org

30:21

check that out. Man. I have nothing to add to that I have. I can't even poke holes in that strategy. I mean, it's easy, go to energy. outreach.org.

30:31

Easy.

30:33

And you can get pretty much all the information. I guarantee you worst case scenario, I would imagine there's a phone number and say, Hey, I got a question. I mean, what else can you ask for?

30:44

We have lots of places to put that funding and we can order them in any way you want

30:49

to do it, because we do this. And we do this. We can do this. We can. I mean, it's amazing. Kudos to you and your team. absolutely wonderful. And I think that you're going to be needed more than ever increase by 40%. It's like there's there's a neat 40% increase down here. Awesome. I love you. This is good stuff. I love what you guys do. You're awesome. All right, you listeners out there. Yeah, no, no, no, it's all on this side listeners out there. I want you to get involved. So we're going to wrap it up on the other side, do not go away. Because we will be right back. You're listening to the industrial talk Podcast Network.

31:34

All right. Once again, thank you very much for joining the industrial talk podcast. How about that having heart, Jennifer Gremmert gr e m, m e r t is the name, the organization is energy, outreach, Colorado, go out to energy outreach.org get some information, you're not going to be disappointed. And people need your help. And I know that you guys are absolutely generous and kind, big hearted, just like Jennifer. All right. Again, January 28, is going to be the day that we're going to be sort of driving that flag in for this particular sort of mastermind group on how we will survive, rebuild and prosper. But with people who have a real vested interest in helping you and your company succeed, right. And they have insights, and we have to collaborate, we have to be innovative, we have to educate. And that's the real premise. So we have to make sense of all this. So that we understand what to do, where to go, and how we can definitely survive because we need you. It's it's that important. And these individuals, like Jennifer and others, are just willing to give up their time, their energy, their insights, their heart, to be able to help us in these very challenging times. All right. Everything that you can possibly imagine will be out at industrial talk Com. This particular podcast will have all those links. And then we're gonna continue to sort of pump on it. This was the first one out of the gate. Jennifer was kind enough to be able to say, Yes, I will do it. I see the vision. I understand it, and I want to be a part of it. Thank you, Jennifer. All right. Again, be bold, be brave, daring greatly. and hang out with people who are bold, brave and daring greatly, and you're going to change the world. And that's what you're all about. Because you're an industry and you do that. All right, thank you very much. And we're going to be back with another incredible podcast interview. Uh, shortly be safe.

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The post CORA Physical Therapy Interviews Jessie Podolak with Evidence In Motion on the subject of Pain appeared first on Industrial Talk.

On this week's Industrial Talk Podcast we're talking to Dr. Josh Luke, Founder of Spend Less on Heathcare.org, about How to Eliminate Wasteful Healthcare Spending.

During this Podcast episode, Dr. Luke talks about the 5-key points that support the need design for safety and reliability:

1. Healthcare is bankrupting American businesses and families.
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4. Have a Plan based on Peronalized and Preventative Medicine.
5. How employees using Personal Spending Reduction Tool can save them each $5 k in less than a year, and the employer even more.

Learn more about Dr. Luke and how to reduce your healthcare costs by the links below and on this podcast:

Company Website: https://spendlessonhealthcare.org/

Personal LinkedIn: https://www.linkedin.com/in/drjoshluke/

Company LinkedIn: https://www.facebook.com/HealthWealthDrLuke/

Company Facebook: https://www.facebook.com/HealthWealthDrLuke/

Instagram: @drjoshluke

Twitter: @JoshLuke4Health

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The post Dr. Josh Luke Talks about simple tactics for business leaders and employees to eliminate wasteful healthcare spending appeared first on Industrial Talk.

In this episode we talk to Suzy Anschutz, MPT, SFMA, Director of Leadership Development and Regional VP at CORA Physical Therapy  Suzy discusses CORA's response to COVID-19 and the critical services being provided during this time of global challenge.

You can find out more about Suzy and the fine team at CORA Physical Therapy from this interview and the links below. Learn! Grow! Enjoy!

SUZY ANSCHUTZ CONTACT INFORMATION:

Personal LinkedIn: https://www.linkedin.com/in/suzanne-anschutz-343512146/

CORA Physical Therapy Company Website: https://www.coraphysicaltherapy.com/

CORA Physical Therapy Facebook: https://www.facebook.com/CORAPhysicalTherapy/

PODCAST VIDEO:

Business Beatitude The Book

Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES…The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!

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The post CORA Physical Therapy Interviews Jaime Sigurdsson with CORA Physical Therapy on Workers Compensation During COVID-19 appeared first on Industrial Talk.

Live from APTA Combined Sections Meeting, Dr. Adriaan Louw, Vice President of Faculty at Evidence In Motion, sits down with CORA Physical Therapy to talk about the Science Behind Pain and the 5 Key Elements to Managing Pain. On this episode we discuss:

1. Misconceptions of Pain
2. Ways to Fundamentally Address Common Misconceptions
3. Education – How to impact change in behavior & approach
4. Neuroplasticity Provides Hope
5. Be the Difference

Uncover answers to your “How” questions, learn ways YOU can make an immediate impact on future generations and listen to world-class perspectives from one of the best in the business! Dr. Louw offers his unique insights and firsthand accounts on the Science Behind Pain in this CORA Podcast EXCLUSIVE!

You can find out more about Adriaan and the find team at Evidence In Motion from this interview and the links below. Learn! Grow! Enjoy!

DR. ADRIAAN LOUW CONTACT INFORMATION:

Company Website:  https://evidenceinmotion.com/

Company LinkedIn: https://www.linkedin.com/company/evidence-in-motion-eim-/

EIM Twitter: https://twitter.com/EIMTeam

CORA Physical Therapy Company Website: https://www.coraphysicaltherapy.com/

CORA Physical Therapy Facebook: https://www.facebook.com/CORAPhysicalTherapy/

PODCAST VIDEO:

Business Beatitude The Book

Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES…The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!

TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!

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The post CORA Physical Therapy Interviews Dr. Adriaan Louw with Evidence In Motion on the subject of Pain appeared first on Industrial Talk.