Joe Caetano with Elevotec

Scott MacKenzie hosts Joe Caetano from Elevotec to discuss their EAM Hexagon mobile product. Joe demonstrates the app’s features, including single sign-on, offline capabilities, and real-time updates. He highlights the app’s efficiency in reducing paper usage and improving data accuracy. A case study from a water and wastewater company shows a significant reduction in work orders from 2530 to 1, enhancing operational efficiency. Joe emphasizes the importance of digital tools in modern maintenance, predicting future advancements like AI and potential wearable tech. He encourages organizations to adopt digital solutions to stay competitive and improve asset performance.

Rik Muschamp with Accruent

Industrial Talk is onsite at Accruent Insights and talking to Rik Muschamp, Document GM at Accruent about “Online, real-time document access for field professional success”.

Scott MacKenzie interviews Rik Muschamp at the Crew and Insights conference in San Antonio. Rik, with 20 years in product, discusses his role at a current, focusing on Meridian and Red Eye document management systems. Meridian, an on-premises solution, is feature-rich but limited to document controllers, while Red Eye, a cloud-native system, promotes broad access for collaboration. Red Eye’s unlimited user license model encourages collaboration, as seen in Las Vegas Valley Water’s transition from milk crates to digital documents. Rik emphasizes the importance of integrations, like with Maintenance Connection, for efficient document access and updates.

Jason Meshell with Microsoft

Industrial Talk is onsite at Accruent Insights and talking to Jason, Client Director at Microsoft about “The demands for AI and need for a powerful infrastructure”.

Scott MacKenzie interviews Jason Meshell from Microsoft Azure at the Accruent Insights user conference in San Antonio. Meshell discusses the evolution of cloud computing, emphasizing its benefits over on-premises solutions, such as data security, scalability, and cost-effectiveness. He highlights Microsoft’s strategic partnership with Accruent, which has enabled Accruent to leverage AI and cloud services for data-intensive tasks without the need for extensive on-site infrastructure. Meshell also touches on the environmental considerations, like power optimization and the strategic placement of data centers near power sources. He concludes by encouraging listeners to reach out to him on LinkedIn for further discussions.

Brooke Huling with Accruent

Industrial Talk is onsite at Accruent Insights and talking to Brooke Huling, Chief Product Officer at Accruent about “Developing a strategic North Star for your technology”.

Brooke Huling, Chief Product Officer at Accruent, discussed the company’s customer-centric approach and strategic direction. Accruent’s portfolio includes 14 products, each with unique needs, from large, complex use cases to SaaS solutions. Huling emphasized the importance of listening to customers and adapting strategies accordingly. For 2025, Accruent plans to enhance connectivity through an integration hub and data as a service, including using Snowflake for data storage. They are also focusing on AI-driven anomaly detection, such as predicting refrigeration leaks. Huling highlighted sustainability efforts, including a large carbon recapture plant in West Texas, supported by Accruent’s engineering document management solution.

Tara Holwegner with Life Cycle Engineering

Scott MacKenzie announces a webinar on adapting to new China tariffs in manufacturing, featuring Eric Millinger and Jorge Filio. He then introduces Tara Holwegner to discuss the LCESmartr platform, which leverages 50 years of life cycle engineering knowledge into an educational platform. The platform includes an implementation guide, assessments, work stream packages, and e-learning courses. It has shown a 30% acceleration in reliability improvements and is available in multiple languages. Tara emphasizes the importance of employee engagement and continuous improvement, highlighting the platform’s ability to support global operations and provide actionable insights for asset management and reliability.