Kristi Flores with Accruent

Industrial Talk is onsite at Accruent Insights and talking to Kristi Flores, CMO at Accruent about “It’s all about listening and solving today’s customer’s challenges”.

Scott MacKenzie hosts an industrial talk podcast episode featuring Christie Flores, head of marketing and SVP of partner programs at Accruent. Christie discusses the importance of customer engagement and collaboration at the Accruent Insights 2024 conference in San Antonio, highlighting the event’s significance for the company and its 500 attendees. She emphasizes the company’s focus on innovation, user-friendly products, and cloud-first strategy. Christie also mentions the integration of AI and machine learning, supported by Ford of, to enhance business operations across various departments. The conversation underscores the value of community, networking, and continuous improvement in technology.

Marvin Clark with Accruent

Industrial Talk is onsite at Accruent Insights and talking to Marvin Clark, CIO at Accruent about “Customer centric innovation to solve today’s industrial challenges”.

Scott MacKenzie interviews Marvin Clark, CIO of Accruent, at the Accruent Insights 2024 conference in San Antonio. Clark discusses his background in financial services and his current role at Accruent, emphasizing the company’s focus on innovation, customer experience, and employee success. Accruent offers 14 products, with a focus on eight, and is working on integrating them further. Clark highlights the importance of big data, AI, and modern user interfaces, stressing the need for robust infrastructure to support these advancements. He advocates for cloud solutions over on-premises systems for better security and scalability. Clark can be contacted at marvin.clark@accruent.com.

Richard Leurig with Accruent

Industrial Talk is onsite at Accruent Insights and talking to Richard Leurig, President of Accruent about “A comprehensive connected asset management solution”.

Scott MacKenzie and Richard Leurig discuss the Accruent Insights 2024 conference in San Antonio, emphasizing the importance of customer feedback and innovation. Richard, the new president of Accruent, highlights the company’s shift from individual products to interconnected ecosystems, known as the “better everyday way.” Accruent serves diverse industries, including higher education and asset management, offering solutions for space planning, facilities maintenance, and asset management. The conversation also touches on the rapid pace of technological change, the role of AI, and the importance of cybersecurity. Richard emphasizes Accruent’s commitment to continuous improvement and customer-centric innovation.

Brad Nanna with IRISS

Lee Murray hosts a podcast episode discussing Operator Driven Safety and Reliability (ODSR) with Brad Nanna, Senior Vice President of Sales and Marketing for IRISS. ODSR empowers operators, who are closest to the equipment, to identify and address potential issues before they become problems, reducing downtime, costs, and risks. The approach combines elements of condition-based and preventive maintenance, emphasizing operator involvement over traditional maintenance programs. Training for ODSR includes safety protocols, environmental awareness, communication skills, and continuous process improvements. Resistance to ODSR stems from a shift in mindset and management practices. Safety devices are crucial for maintaining safety and reliability in ODSR.

Jay Hack with Fluke Reliability

Industrial Talk is onsite at Xcelerate 24 and talking to Jay Hack, Vice President of Operations with Fluke Reliability about “Investing in innovation to significantly improve asset reliability”.

Jay Hack, Vice President of Business Operations at Fluke Reliability, discussed his role and the company’s non-destructive testing (NDT) business, which focuses on eddy current inspection of steel rods. He highlighted the recent acquisition of Azima, which uses AI to enhance predictive maintenance, allowing customers to monitor thousands of assets more efficiently. The acquisition, completed in August 2023, is ahead of expectations. Hack also mentioned ongoing efforts to integrate Azima’s technology with Fluke’s existing solutions and explore new partnerships to expand their connected reliability ecosystem.