Paula Courtney with The Verde Group

Industrial Talk is talking to Paula Courtney, President and CEO of The Verde Group about “Eliminating Strategic Blind Spots”.

Scott Mackenzie hosts Paula Courtney from the Verde Group on the Industrial Talk Podcast to discuss customer experience insights and their role in growing and protecting revenue. Paula emphasizes the importance of understanding customer pain points and avoiding vanity metrics like “how much do you love us” surveys. The Verde Group uses AI to analyze unstructured data quickly, helping clients like a large retailer gain $350 million in revenue. Paula highlights the need for effective change management and continuous monitoring to address customer issues and improve business performance. She also discusses the challenges of incentivizing customer participation in surveys and the impact of AI on market research.

Dilraj Kahai and Eric Shufelt with 21Tech

Industrial Talk is onsite at Hexagon LIVE and talking to Dilraj Kahai and Eric Shufelt with 21Tech about “Data is gold and key to success”.

Scott Mackenzie hosts an industrial podcast featuring Dilraj and Eric from 21 Tech, discussing asset management and AI solutions. They highlight the challenges of integrating AI into asset management due to incomplete and dirty data. 21 Tech’s approach involves developing AI point solutions to automate processes and clean data incrementally, making it more manageable for clients. They focus on public sector industries like transit, utilities, and public works, offering pre-built solutions to expand market reach. Eric Shufelt emphasizes the importance of understanding client needs and processes to ensure successful implementations and continuous improvement of systems.

Paul Oberly and Tangi Meyer with Dassault Systems

Industrial Talk is onsite at OMG, Q1 Meeting and talking to Paul Oberly and Tangi Meyer with Dassault Systemes about “Virtual Twin and digitization of processes!”

Scott MacKenzie hosts the Industrial Talk podcast, featuring Tangi Mayer and Paul Oberly from Dassault Systems. Tangi, a senior strategic planner, and Paul, the lead for Delmia augmented experience in North America, discuss the integration of advanced technologies like computer vision and AI to create a “virtual twin” of real-world manufacturing processes. This digital representation allows for efficient, error-free production by connecting the virtual and real worlds, enhancing safety, and optimizing workflows. They emphasize the importance of data in driving business operations and the potential for AR to revolutionize manufacturing and inspection processes, making them more intuitive and efficient.

Tom Mack and Darin Briskman with Imply

Industrial Talk is onsite at IoT Solutions World Congress and talking to Tom Mack and Darin Briskman with Imply about “Your IoT strategy begins and ends with data and ability to access the insights”.

Scott MacKenzie hosts an industrial podcast from the IoT Solutions World Congress in Barcelona, featuring Darin and Tom from Imply. Imply specializes in real-time analytics for IoT data, offering a database that integrates data from various sources for end-to-end solutions. They emphasize the importance of collecting and analyzing data in real-time to improve efficiency and decision-making in manufacturing and other industries. They discuss the challenges of dealing with large volumes of data, the need for clean data, and the role of historical data in contextualizing current events. The conversation also touches on the importance of user-relevant data presentation and the evolving landscape of IoT and SCADA systems.

Claudio Cataldo and Carlos Toro with NTT Data

Industrial Talk is onsite at OMG, Q1 Meeting and talking to Carlos Toro and Claudio Soarzo Cataldo with NTT Data  about “Data and Analytics solutions that drive insights and operational success.”

Scott MacKenzie hosts an industrial podcast featuring Claudio and Carlos from NTT DATA, discussing their work on digital twins and micro factories. Claudio, head of digital technology in Entity Data Chile, and Carlos, head of data and analytics, explain how digital twins enhance efficiency and safety in industries like mining. They highlight the importance of data management and the development of a composable digital twin methodology. Carlos introduces the concept of micro factories as training and showcasing tools, which can be used for remote monitoring and supply chain optimization. The conversation emphasizes the role of data analytics in driving industrial innovation and efficiency.