More Word-of-Mouth Referrals!

Course Instructor

Matt Ward Matt Ward Author

WHAT I DO I share thought-provoking ideas through keynotes, workshops, and business lectures around the topics of: ✧ Word Of Mouth Referrals for Serviced Based Businesses ✧ Word Of Mouth Referrals for Sales Organizations, and Conferences including HR ✧ Networking & Connecting ✧ Social Media Marketing. WHAT’S IN IT FOR YOU? Stand out from the noise of marketing, social marketing, and lame networking to create more word of mouth referrals in a more systematic and predictable way.

  • Syllabus

    • Introduction
      • The Why
    • Creating Lifelong Customers and Raving Fans – The Pillars
      • Over Deliver
      • Listening
      • Surprise
      • Non-Self-Serving-Acts
    • Combining The Pillars 
      • The Results