Industrial Talk is onsite at Xcelerate 2025 and talking to Joe Anderson, Chief Operating Officer at ReliabilityX about “Reliability is all about the people”.

At the Xcelerate 2024 conference in Austin, Texas, Scott Mackenzie and Joe Anderson discussed the importance of empathy and human connection in leadership. Joe, co-founder and COO of Reliability X, emphasized the need for leaders to treat employees with respect and invest in their development. He highlighted the challenges of organizational instability and the necessity of designating a champion for sustainable success. Joe shared a case where a successful pilot line was disrupted due to lack of investment in people. They also touched on the skilled trade shortage, the need for better PR in promoting trades, and the impact of educational systems on career choices.