Industrial Marketing: Thinking About Your Customer With Todd Hockenberry

Change the way you think about your Customer

Change The Way You Think About Your Customers! Everyone wants to Grow but No One wants to Change. If you don’t change the way you think about your Customers, Business and Processes, you will NOT grow your business! That is a truth bomb dropped by Todd Hockenberry, Owner of Top Line Results. This week’s Industrial Talk dives…

Industrial Sales: Getting Angry

Getting Mad

Sometime there will be Customer’s or Prospect’s that will Get Angry with you. They could be having a bad day or you said something that didn’t sit well with your Customer. Fear not, you are in good company so keep in mind these 5 points: 1. Don’t be an A-Hole. 2. Don’t let fear control you. 3.…