Chris Napier, a predictive maintenance technician with Augury, discussed the evolution of maintenance and reliability practices over 25 years. Augury's predictive maintenance platform uses advanced sensors and AI algorithms to monitor machine health, integrating with CMMS systems via APIs. Napier emphasized the importance of a solid foundation in reliability practices, such as building a comprehensive Bill of Materials (BOM) in CMMS systems, to effectively utilize new technology. He highlighted the role of human expertise in refining algorithms and ensuring effective preventative maintenance. Napier also stressed the importance of trust and collaboration in implementing and optimizing maintenance strategies.

Outline

Introduction and Welcome to Industrial Talk Podcast

• Scott welcomes listeners to the Industrial Talk Podcast, emphasizing the celebration of industry professionals.
• The podcast is described as the number one industrial-related podcast, focusing on asset management, reliability, and maintenance.
• Scott mentions the current conference at SMRP and encourages listeners to attend future events.

Introduction of Chris Napier and Augury

• Scott introduces Chris Napier from Augury, noting the difficulty in pronouncing the company name.
• Chris explains the origin of the name Augury, referencing ancient practices of predicting the future.
• Chris shares his extensive background in predictive maintenance, lubrication, and reliability across various industries.
• The conversation touches on the evolution of maintenance practices, from manual work orders to advanced CMMS systems.

Augury's Predictive Maintenance and Technology

• Chris describes Augury's predictive maintenance technology, including sensors and AI algorithms.
• The company's platform offers machine health monitoring with predictive analytics and human expertise.
• Chris emphasizes the importance of human involvement in maintaining and refining the algorithms.
• The discussion highlights the continuous improvement of Augury's technology and its impact on manufacturing.

Challenges and Benefits of Implementing New Technology

• Chris discusses the challenges manufacturers face in adopting new technology without a solid foundation in reliability practices.
• The importance of building a comprehensive Bill of Material (BOM) in the CMMS system is emphasized.
• Chris shares strategies for effective preventative maintenance optimization (PMO) and failure modes and effects analysis (FMEA).
• The conversation highlights the need for a structured approach to implementing reliability practices and leveraging technology.

Integration with CMMS Systems and Effective Maintenance Practices

• Chris explains how Augury integrates with various CMMS systems using APIs, streamlining work orders and data management.
• The discussion covers the importance of effective CMMS utilization and the role of human expertise in maintaining and refining predictive maintenance systems.
• Chris shares examples of how Augury's platform can generate work orders and recommendations based on machine health status.
• The conversation touches on the importance of trust and collaboration in implementing and utilizing Augury's technology.

Conclusion and Contact Information

• Chris provides contact information for Augury, encouraging listeners to reach out for more information.
• Scott expresses gratitude for Chris's insights and emphasizes the importance of storytelling in inspiring the next generation of industry professionals.
• The podcast concludes with a reminder of the benefits of attending the SMRP conference and the importance of staying engaged in industry trends and innovations.

Mark Pattison, a former NFL player and keynote speaker at Fluke's Xcelerate event, shared his journey of climbing Mount Everest and the Seven Summits. He discussed overcoming public speaking fears, dealing with snow blindness at 26,500 feet, and the challenges of high-altitude climbing. Pattison emphasized the importance of resilience, faith, and daily discipline. He also highlighted his new book, “Finding Your Summit,” and his involvement with Higher Ground, a nonprofit supporting military and first responders. Pattison's story underscored the human spirit's resilience and the transformative power of setting and achieving ambitious goals.

Outline

Fluke's Xcelerate Event Overview

• Scott introduces the Industrial Talk podcast, highlighting Fluke's Xcelerate event.
• The event featured high-energy keynotes, hands-on predictive maintenance tools, and breakthrough AI diagnostics.
• Real-world strategies for teams to use today were emphasized.
• Xcelerate proved to be a launch pad for smarter, faster, and more reliable operations.

Introduction to Industrial Talk Podcast

• Scott is dedicated to transferring industry innovations and trends while celebrating industry professionals.
• The podcast aims to highlight the men and women who keep the world moving.
• Scott encourages listeners to put on their hard hats and work boots for the discussion.

Mark Pattison's Keynote and Public Speaking

• Scott introduces Mark Pattison, the keynote speaker at the Xcelerate event.
• Mark shares his experience of overcoming the fear of public speaking.
• He recounts his story of climbing Mount Everest, facing snow blindness, and dealing with extreme conditions.
• Mark emphasizes the importance of delivering information and having a compelling story arc.

Challenges of Climbing Mount Everest

• Mark describes the extreme conditions on Mount Everest, including temperatures ranging from 90 to below zero.
• He explains the challenges of consuming calories and dealing with frozen food at high altitudes.
• Mark shares his personal experience of snow blindness and the impact it had on his climb.
• He discusses the logistics and details required to succeed in climbing the highest peaks.

Inspiration and Training for the Seven Summits

• Mark reveals that he first shared his plan to climb the Seven Summits with his high school friend, Hugh Millin.
• Hugh supported Mark's decision and even contributed to his new book, “Finding Your Summit.”
• Mark began training for the climb, starting with easier peaks like Mount Kilimanjaro and Mount Elbrus.
• He moved to Sun Valley, Idaho, to train at higher altitudes, which helped him acclimate better for Everest.

Mark's Personal and Professional Transition

• Mark discusses his move from Manhattan Beach, California, to Sun Valley, Idaho, and its impact on his training.
• He shares a story about buying a house in Sun Valley and how it helped him prepare for high-altitude climbs.
• Mark recounts his experience of spending a night at high camp on Mount Everest without oxygen.
• He describes the importance of having a tent mate and the support he received from his team.

Mark's Faith and Resilience

• Mark talks about the role of faith and resilience in his climbs.
• He shares a story of a Russian climber who helped him get oxygen at the top of Mount Everest.
• Mark reflects on the importance of having faith in a system and the daily discipline required for success.
• He emphasizes the need to be process-driven rather than results-oriented.

Mark's Book and Public Speaking Career

• Mark discusses his book, “Finding Your Summit,” and its focus on building resilience and faith.
• He explains how the book draws from his personal experiences and the lessons he learned from climbing mountains.
• Mark shares his new podcast, also called “Finding Your Summit,” and its goal to inspire and motivate others.
• He talks about his upcoming event, Seven Summits Summit, which aims to bring together aspiring leaders and raise awareness for a nonprofit.

Mark's Nonprofit Work and Personal Impact

• Mark explains the mission of Higher Ground, a nonprofit that empowers military and first responders.
• He describes the various activities and programs Higher Ground offers to help these individuals regain confidence and adapt to life changes.
• Mark shares his personal connection to Higher Ground through his daughter, who has epilepsy.
• He discusses the importance of raising awareness and funds for organizations like Higher Ground.

Mark's NFL Film and Emmy Award

• Mark recounts the story of how the NFL approached him to create a film about his climb of Mount Everest.
• He describes the challenges of filming during the COVID-19 pandemic and the restrictions placed on the film crew.
• Mark shares the success of the film, which was nominated for Best Cinematography and Best Picture.
• He reflects on the impact of the film and how it helped raise awareness for his daughter's foundation, Millie's Everest.

Mark's Future Plans and Final Thoughts

• Mark talks about his desire to climb Mount Elbrus again and the lessons he learned from his previous climbs.
• He reflects on the importance of perseverance and the daily discipline required to achieve his goals.
• Mark shares his plans to continue public speaking and inspiring others through his book and podcast.
• He concludes by encouraging listeners to tell their stories and engage the next generation of leaders.

Scott Mackenzie introduces Elevotec ERP, EAM, and business intelligence solutions on the Industrial Talk Podcast. The episode features Nancy and Corey, industry veterans discussing their careers in reliability and maintenance. Nancy, with 27 years of experience, emphasizes the importance of mentorship and simple explanations in reliability. Corey, with 13 years in the Navy and industry, highlights the need for leadership, mentorship, and workforce development. They stress the importance of overcoming comfort zones, embracing failure, and leveraging technology while maintaining foundational skills. Both advocate for inspiring the next generation and the value of conferences like SMRP for professional growth.

Outline

Introduction to Elevotec and Industrial Talk Podcast

• Scott introduces Elevotec, highlighting their ERP, EAM, and business intelligence solutions.
• Scott thanks listeners for joining the podcast, celebrating industrial professionals and their contributions.
• Scott mentions the SMRP 33 conference in Fort Worth, Texas, and introduces guests Nancy and Corey.

Backgrounds of Nancy and Corey

• Scott asks Nancy and Corey to introduce themselves.
• Nancy shares her 27-year journey in reliability-centered maintenance (RCM) and her passion for the field.
• Corey discusses his 13-year career in maintenance and reliability, starting in the Navy and transitioning to the industrial sector.
• Both guests highlight their experiences and the impact of mentorship on their careers.

Challenges and Opportunities in Mentorship

• Scott emphasizes the importance of inspiring the next generation and addressing the skills gap.
• Nancy stresses the significance of mentorship and the impact of her mentors, particularly John Mowbray.
• Corey talks about the need for vision, leadership, and ongoing support to develop talent.
• Both guests agree on the importance of mentorship and the role of experienced professionals in guiding the next generation.

Inspiring the Next Generation

• Corey discusses the need for workforce development, including training and recruitment efforts.
• He highlights the importance of mentorship and the role of military veterans in the workforce.
• Nancy shares her approach to simplifying complex concepts to make them accessible to new professionals.
• Both guests emphasize the need for practical experience and the value of hands-on training.

Overcoming Comfort Zones and Embracing Failure

• Nancy talks about the importance of getting out of one's comfort zone to achieve personal and professional growth.
• Corey shares his experience with failure and how it has shaped his approach to leadership and problem-solving.
• Both guests discuss the challenges of middle management and the need for effective leadership.
• They emphasize the importance of embracing failure as a learning opportunity and not being afraid to take risks.

The Role of Technology and Certification

• Corey discusses the role of technology in training and developing the next generation of professionals.
• He highlights the importance of certification programs like the Certified Maintenance and Reliability Technician (CMRT).
• Nancy shares her approach to explaining complex concepts using simple analogies.
• Both guests agree on the need for a balanced approach to technology and traditional training methods.

Final Thoughts and Contact Information

• Scott thanks Nancy and Corey for their insights and encourages listeners to reach out to them for mentorship and guidance.
• Nancy provides her contact information and mentions her availability on LinkedIn.
• Corey also encourages listeners to connect with him on LinkedIn for further discussions.
• Scott wraps up the podcast, emphasizing the importance of attending conferences like SMRP to network and learn from industry professionals.

Paul Crocker emphasizes the importance of storytelling and podcasting for creating human connections in business, especially in the context of AI. He suggests using Industrial Talk as a platform to amplify voices and build resilient businesses. Crocker discusses his career journey, starting with the Board of Public Utilities in Kansas City, Kansas, and his role in implementing Maximo systems for reliability and maintenance. He highlights the need for effective training and cultural alignment between operations and maintenance. Crocker also touches on the challenges of sustaining success and the potential of AI to assist in maintenance processes.

Outline

Podcasting as a Marketing Strategy

• Scott emphasizes the importance of storytelling and podcasting to create a human connection with the market.
• Podcasting is recommended as a marketing platform to open doors and create long-term relationships.
• Industrial Talk is suggested as a platform to amplify voices and promote business resilience.
• Scott encourages businesses to consider podcasting to tell their story and build trust with their audience.

Introduction to Industrial Talk Podcast

• Scott humorously questions the year and the background noise, setting a casual tone for the podcast.
• The podcast is broadcasting on-site at SMRP, with Speaker 1 mentioning the reliability and asset management focus.
• Scott humorously comments on the lack of carpet and the constant backing up of forklifts, adding to the informal atmosphere.

Paul Crocker's Background and Career Journey

• Scott introduces Paul Crocker, who has been in the hot seat 27 times, and comments on his changing appearance.
• Paul Crocker shares his career journey, starting with the Board of Public Utilities in Kansas City, Kansas.
• He describes his transition from administrative services to power generation, working with heavy equipment.
• Paul pursued a Bachelor of Science in Network and Communication Management and later took over the maintenance department.

Transition to ReliabilityX and Maximo Implementation

• Paul discusses his role at ReliabilityX, focusing on training and assessments, particularly EAM implementation.
• He mentions the Maximo mass nine rollout for half of the utilities plants in Missouri, with plans to expand to Kansas.
• Paul highlights the importance of training and the support from top management in ensuring the success of the training programs.
• He emphasizes the need for a culture shift and proper training to avoid pushback from the crafts.

Challenges and Solutions in Training and Implementation

• Scott and Paul discuss the different types of training, including system training and reliability training.
• Paul explains the importance of integrating system training with reliability training to ensure practical application.
• He shares his approach to training, focusing on the day-to-day life of maintenance supervisors and crafts.
• Paul emphasizes the need for basic pieces like work initiation and asset location hierarchy to be right before adding more complex features.

Addressing Resistance and Sustaining Success

• Scott and Paul discuss how to address resistance and sustain success in training and implementation.
• Paul mentions the importance of having supervisors who can identify and engage problematic individuals.
• He highlights the need for top management support and the role of supervisors in ensuring the system works well.
• Paul shares his experience with user acceptance testing and the visual cues that indicate successful training.

The Role of AI and Future of ReliabilityX

• Scott and Paul discuss the potential of AI in improving reliability and maintenance processes.
• Paul views AI as an assistant that can provide better answers than Google but acknowledges its limitations.
• They discuss the importance of understanding operations and maintenance working together and the challenges of disconnected management.
• Paul emphasizes the need for passionate doers in the organization and the role of leadership in fostering a culture of innovation and improvement.

Passion and Innovation in Manufacturing

• Scott and Paul discuss the importance of passion and innovation in manufacturing and industry.
• Paul shares his experience in the water and utilities sector, highlighting the complexity and importance of water systems.
• They discuss the need for better public perception of the value of water and the challenges faced by water and wastewater treatment plants.
• Paul emphasizes the importance of accurate and reliable operations in water systems to ensure public health and safety.

Conclusion and Contact Information

• Scott wraps up the conversation, highlighting the importance of storytelling and human connection in business.
• Paul provides his contact information, including his email and LinkedIn profile, for those interested in learning more about ReliabilityX.
• Scott encourages listeners to reach out to Paul and to consider podcasting on Industrial Talk to amplify their voices.
• The podcast ends with a plug for the SMRP event and the importance of attending industry events to network and learn.

Scott Mackenzie announced upcoming events where Industrial Talk will broadcast, including Power Gen January 20-22 and MD&M West February 3-5. He introduced George Williams, who discussed his career progression from a painter to a global asset manager and co-founder of ReliabilityX. George emphasized the importance of growing “doers” through education, training, and mentoring to improve plant performance and reliability. He highlighted the need for practical applications of technology, such as using vibration sensors to prevent product giveaway. George also stressed the importance of collaboration, innovation, and adapting to the changing workforce to ensure sustainability and relevance in the industry.

Action Items

• [ ] Broadcast Industrial Talk on site at PowerGen (January 20–22) and host conversations at booth 349 during the event
• [ ] Broadcast Industrial Talk on site at MD&M West (February 3–5) in Anaheim and engage attendees on the show floor
• [ ] Publish George Williams / ReliabilityX contact information and link on the Industrial Talk website and include it with the episode content
• [ ] Build and maintain the members-only area on the ReliabilityX website with a growing library of Kahoot quizzes (pneumatics, hydraulics, power transmission, etc.) for team training and engagement

Outline

Upcoming Events and Broadcasts

• Scott announces upcoming events where Industrial Talk will be broadcasting on-site, including Power Gen January 20-22 at booth 349 and MD&M West February 3-5 in Anaheim, California.
• Emphasizes the importance of attending these events for manufacturing professionals and encourages listeners to look him up for specific discussions.
• Scott welcomes listeners to the Industrial Talk podcast, celebrating industry professionals and their contributions to making the world a better place.

Introduction of George Williams and ReliabilityX

• Scott introduces George Williams, a key figure at ReliabilityX, and praises the organization for its commitment to storytelling and roundtable discussions.
• George Williams shares his background, starting as a painter in a large pharmaceutical plant and eventually becoming responsible for global asset management.
• Discusses his transition to a $17 billion medical device company and eventually starting his own business with his partner, Joe.
• Highlights the passion of George and Joe for seeing people grow and succeed in their careers.

Core Business of ReliabilityX

• George explains that ReliabilityX's core business is the growth of doers, focusing on educating, training, coaching, and mentoring individuals to improve plant performance and reliability.
• Emphasizes the importance of understanding and focusing on the growth of individuals rather than just the technical aspects of reliability.
• Discusses the need for executive support to scale business and the importance of simplifying reliability for broader understanding and application.
• Outlines the three key principles of reliability: stopping being the source of problems, doing the right preventive maintenance, and managing degradation.

Challenges and Solutions in Reliability

• Scott and George discuss the challenges of maintaining focus in a rapidly changing market and the importance of practical applications of technology.
• George shares examples of practical applications, such as using vibration sensors to prevent product giveaway and automating processes to improve efficiency.
• Emphasizes the need for companies to focus on the relevance of technology to their business and to avoid being distracted by shiny objects.
• Highlights the importance of a people-centric approach to reliability and the challenges of getting executives to support reliability initiatives.

Building a Community of Reliability Professionals

• George discusses the importance of building a community of reliability professionals and the role of ReliabilityX in providing resources and support.
• Mentions the creation of a members-only area on their website, including a Kahoot platform for team building and knowledge checks.
• Emphasizes the need for collaboration within the community to raise awareness of reliability and to share best practices.
• Highlights the importance of innovation in solving reliability problems and the role of ReliabilityX in providing practical solutions.

Addressing the Aging Workforce and Inspiring Young Professionals

• Scott and George discuss the challenge of inspiring young professionals to enter the reliability field and the impact of an aging workforce.
• George shares insights on the generational differences and the need to adapt communication and engagement strategies to reach younger professionals.
• Emphasizes the importance of storytelling and creating a sense of belonging for young professionals to feel part of the reliability community.
• Highlights the role of ReliabilityX in growing 10,000 doers and the importance of a people-centric approach to reliability.

Final Thoughts and Contact Information

• George shares his contact information and encourages listeners to reach out to ReliabilityX for support and resources.
• Scott wraps up the podcast, emphasizing the importance of collaboration, innovation, and education in the reliability field.
• Encourages listeners to attend the SMRP conference and to reach out to Industrial Talk for further support and amplification of their voices.
• Concludes with a call to action for listeners to be bold, brave, and innovative in their reliability efforts.

Greg Perry discussed the importance of humanization in Industry 5.0, emphasizing the need to integrate actualized intelligence with artificial intelligence. He highlighted the significance of mapping workflows and the symbiotic relationship between people, processes, and technology. Perry shared insights from his 25 years of experience in computer maintenance management, stressing the importance of continuous improvement and learning. He also touched on the challenges of inspiring the next generation of asset management professionals and the role of community practice in peer review. The conversation concluded with a call to action for industry professionals to stay engaged and adapt to rapid technological changes.

Action Items

• [ ] Publish Gregory Perry's contact information on the Industrial Talk website so listeners can reach him (post contact details on the episode page).
• [ ] Make LinkedIn profile available as the primary contact channel for Gregory Perry so listeners can connect directly.

Outline

Introduction of New Podcasts

• Scott introduces three new podcasts: “Ask Molly,” focused on marketing and sales, “Business Beatitudes,” on leadership virtues, and “The Human Patch,” on cybersecurity.
• Emphasizes the importance of staying current in marketing and sales, and the unique approach of “Business Beatitudes” on leadership from the heart.
• “The Human Patch” aims to highlight the human element in cybersecurity, working with Farah Barcelona.

Welcome to Industrial Talk Podcast

• Scott welcomes listeners to the Industrial Talk Podcast, celebrating industry professionals and their contributions.
• Highlights the importance of the SMRP event for asset management, maintenance, and reliability professionals.
• Introduces Greg Perry, a legend in the industry, and sets the stage for their conversation.
• Greg Perry humorously clarifies his name, preferring to be called Greg.

Greg Perry's Experience and Insights

• Greg Perry shares his 25 years of experience in attending and speaking at conferences, describing SMRP as a homecoming for the maintenance, reliability, and asset management community.
• Emphasizes the importance of understanding customer needs and the value of face-to-face interactions at events like SMRP.
• Scott and Greg Perry discuss the excitement of meeting people from various industries, such as a company that manufactures pasta.
• Greg Perry uses a metaphor to describe his appetite for learning and staying engaged in the industry.

The Importance of Mapping Workflows

• Greg Perry explains the importance of mapping workflows and understanding the fundamentals of people, process, and technology.
• Shares an example of an engagement where a team had to map out their workflows to understand inefficiencies and improve their processes.
• Highlights the need for continuous improvement and learning, and the importance of not faking it till you make it.
• Discusses the symbiotic relationship between people, process, and technology, and the need for alignment.

Challenges and Opportunities in Industry 5.0

• Scott and Greg Perry discuss the challenges of inspiring the next generation of asset management professionals.
• Greg Perry emphasizes the importance of humanization in Industry 5.0 and the need to break down silos and connect pockets of excellence.
• Highlights the role of actualized intelligence versus artificial intelligence, and the importance of capturing tribal knowledge.
• Discusses the need for continuous improvement and the role of community practice in peer review and learning.

The Role of AI and Humanization

• Greg Perry explains the role of AI as a tool for reliability engineers and the importance of human involvement in decision-making.
• Emphasizes the need for actualized intelligence and the importance of human involvement in AI models.
• Discusses the challenges of trust in AI and the importance of maintaining human involvement in asset management.
• Highlights the need for consistent storytelling and the importance of peer review in the industry.

Conclusion and Contact Information

• Scott wraps up the conversation, emphasizing the importance of humanization in AI and the need for continuous improvement.
• Greg Perry provides his contact information, encouraging listeners to reach out to him on LinkedIn.
• Scott encourages listeners to attend upcoming conferences and stay engaged with the Industrial Talk Podcast.
• The podcast concludes with a reminder of the importance of industry professionals and their contributions to the field.

The conversation features an introduction to three new podcasts within the Industrial Talk Podcast Network: “Ask Molly,” focused on marketing and sales, “Business Beatitudes,” on leadership virtues, and “The Human Patch,” on cybersecurity. The main discussion is with Max Cundiff from Chevron Lubricants, who explains the company's integrated oil production process and the importance of lubricant quality. He highlights the issue of varnish in lubricants, which can be mitigated by Chevron's products, and discusses the company's research and development efforts. Cundiff also touches on the importance of fluid analysis and the potential for energy efficiency improvements in manufacturing.

Action Items

• [ ] @Scott Mackenzie – Post Max Cundiff's contact information and LinkedIn profile on the Industrial Talk website so listeners can easily reach him.
• [ ] Help customers enroll in Chevron's Lube Watch fluid analysis program, including advising on which tests to run, sampling frequency, and proper sample collection procedures.

Outline

Introduction of New Podcasts

• Speaker 1 introduces three new podcasts under the Industrial Talk Podcast Network: “Ask Molly,” focused on marketing and sales, “Business Beatitudes,” centered on leadership virtues, and “The Human Patch,” discussing cybersecurity from a human perspective.
• “Ask Molly” aims to provide straight, jargon-free insights into the world of marketing and sales from an industrial perspective.
• “Business Beatitudes” will explore leadership from a heartfelt perspective, focusing on virtues like generosity and humility.
• “The Human Patch” will delve into the human aspects of cybersecurity, emphasizing the importance of human connections in cybersecurity efforts.

Welcome to Industrial Talk Podcast

• Scott Mackenzie, introduces the Industrial Talk Podcast, highlighting its focus on transferring industry-focused innovations and trends.
• The podcast is recorded live at the SMRP conference in Fort Worth, Texas, focusing on asset management, reliability, and maintenance.
• Scott mentions the importance of the conference for professionals in these fields and introduces the guest, Max Cundiff from Chevron Lubricants.

Max Cundiff's Background and Role at Chevron

• Max Cundiff introduces himself as the industrial sector manager at Chevron Lubricants, responsible for developing go-to-market strategies for industrial products and services.
• Max has been with Chevron for 14 years, spending the last 10 years in customer-facing roles, understanding operational challenges and solving them.
• Chevron is the only fully integrated oil company, refining crude oil into base oil, the main ingredient in lubricants, and controlling the process in-house.
• Max explains the importance of research and development, spending years testing technology before commercializing it to solve specific industry challenges.

Challenges and Solutions in Lubricant Industry

• Max discusses the issue of varnish in circulating oil systems, a byproduct of degraded lubricant, and the challenges it poses to equipment.
• Traditional methods of dealing with varnish, like disassembling equipment or using solvents, can be costly and cause downtime.
• Chevron's product, Bar Tech ISC, allows systems to run for extended periods without immediate downtime, reducing the impact of varnish.
• Max explains the factors that contribute to varnish formation, such as temperature and water contamination, and how Chevron's products can help mitigate these issues.

Chevron's Product Development and Customer Support

• Max highlights Chevron's commitment to research and development, constantly pushing the envelope to provide new products and solutions.
• Chevron collaborates with industry committees and customers to understand and address the challenges faced by different segments.
• Max emphasizes the importance of understanding the problem before developing a solution, ensuring that Chevron's products are tailored to specific industry needs.
• Chevron provides detailed processes and support, including lubrication engineers, to help customers manage the transition to new products and maintain equipment.

Future of Lubricant Technology and Sustainability

• Max discusses the future of lubricant technology, focusing on extending drain intervals and improving energy efficiency.
• Chevron's product, Clarity Elites, a synthetic product, has shown significant improvements in energy efficiency, benefiting both the bottom line and sustainability goals.
• Max explains the importance of fluid analysis in determining the health of oil and the machine, similar to taking blood tests for human health.
• Chevron's sampling program, Lube Watch Fluid Analysis, helps customers set up the right tests and interpret results accurately.

Environmental Considerations and Customer Support

• Max addresses the environmental impact of lubricants, mentioning Chevron's introduction of bio-based products and renewable base stocks.
• Chevron does not currently use recycled oil in its products but focuses on sustainability through bio-based solutions.
• Max emphasizes the importance of proper storage of lubricants to prevent contamination and ensure longevity.
• Chevron provides comprehensive support to customers, including guidance on storing lubricants and ensuring proper maintenance.

Conclusion and Contact Information

• Scott wraps up the conversation, highlighting the importance of the SMRP conference and the value of industry professionals sharing their stories.
• Max provides contact information for Chevron Lubricants, encouraging listeners to visit the website for more resources and to reach out for further information.
• Scott encourages listeners to connect with Max on LinkedIn and to attend the SMRP conference in 2026 to learn more about industry innovations and trends.
• The podcast concludes with a reminder of the importance of celebrating industry professionals and their contributions to the field.

The conversation introduces three new podcasts under the Industrial Talk Podcast Network: “Ask Molly,” focused on marketing and sales, “Business Beatitudes,” on leadership virtues, and “The Human Patch,” on cybersecurity. Maureen Gribble from UE Systems discusses her 14-year tenure with the company, emphasizing their ultrasound technology and customer support. She highlights the increasing presence of women in the industry and UE Systems' use of AI in their On Track system for predictive maintenance. The discussion also touches on the importance of marketing in the industry and the need for continuous innovation to address workforce shortages.

Action Items

• [ ] Connect with Maureen Gribble on LinkedIn
• [ ] Explore the possibility of adding a marketing track to the SMRP conference

Outline

Introduction of New Podcasts

• Scott introduces three new podcasts under the Industrial Talk Podcast Network: “Ask Molly,” focused on marketing and sales, “Business Beatitudes,” on leadership virtues, and “The Human Patch,” on cybersecurity.
• “Ask Molly” aims to provide straight, jargon-free insights into marketing and sales from an industrial perspective.
• “Business Beatitudes” will discuss leadership virtues like generosity and humility and how they contribute to business success.
• “The Human Patch” will explore the human aspect of cybersecurity, emphasizing the importance of human connections in cybersecurity efforts.

Welcome to Industrial Talk

• The platform celebrates industry professionals for their boldness, bravery, innovation, and problem-solving skills.
• Scott mentions the broadcast from the SMRP conference, emphasizing its importance for engineering, asset management, maintenance, and reliability professionals.
• The excitement of meeting people like Maureen Gribble is highlighted, with Scott expressing enthusiasm for the conversation.

Maureen Gribble's Background and Role

• Scott introduces Maureen Gribble, who works at UE Systems, and mentions her previous appearances on the show.
• Maureen shares her background, mentioning her 14 years at UE Systems and her involvement in the maintenance and reliability world since 2006.
• Scott and Maureen discuss the changes in the industry, noting the increased presence of women at the SMRP conference.
• Maureen emphasizes the importance of women in the industry and the need for them to step up and take on leadership roles.

UE Systems and Its Innovations

• Maureen explains that UE Systems manufactures and sells ultrasound technology, with over 50 years of experience in the field.
• The company focuses on providing the best ultrasound solutions for customers, emphasizing customer support and excellence.
• Maureen highlights the company's commitment to innovation, mentioning their latest technologies like ultrasound for auto and IoT solutions.
• The conversation touches on the importance of making technology user-friendly and ensuring it is not left unused.

Marketing and Technology in Industry

• Speaker 1 and Maureen discuss the challenges of marketing in the industry, noting that many companies do not do it well.
• Maureen mentions UE Systems' marketing team, led by Brittany Stover, and their efforts to stay current with new marketing trends.
• The conversation covers the impact of AI on search results, with Maureen noting the need for companies to adapt to new marketing strategies.
• Speaker 1 and Maureen agree on the importance of continuous innovation and marketing to stay relevant in the industry.

AI and Data Insights at UE Systems

• Maureen explains how UE Systems uses AI with their on-track system to analyze data from bearings and other assets.
• The company employs data scientists to interpret the data and provide valuable insights to customers.
• Scott and Maureen discuss the potential disruptions in the industry due to AI and data insights.
• The conversation highlights the importance of using technology to make operations more efficient and reduce the need for human resources.

Conclusion and Future Plans

• Scott and Maureen wrap up the conversation, emphasizing the importance of attending the SMRP conference and connecting with industry professionals.
• Maureen encourages listeners to connect with her on LinkedIn for further discussions.
• Scott reiterates the importance of the Industrial Talk Podcast Network and its three new podcasts: “Ask Molly,” “Business Beatitudes,” and “The Human Patch.”
• The conversation ends with a call to action for listeners to stay bold, brave, and innovative in their respective fields.

Scott MacKenzie interviews Colin from MaintainX at the SMRP conference in Fort Worth, Texas. Colin discusses Maintain X's mobile-first platform, which integrates with various systems like SCADA, ERPs, and wireless sensors to enhance maintenance decisions and asset availability. The platform, which has a three-week implementation period, supports voice summaries to capture technician knowledge and offers a full web client. MaintainX recently raised funding to enhance AI and mobility features. Colin emphasizes the importance of data strategy and extensibility in modern maintenance practices. Listeners can learn more at gomaintainx.com.

Action Items

• [ ] Reach out to Colin on LinkedIn or the maintain X website to learn more about the platform.

Outline

Introduction and Welcome to Industrial Talk Podcast

• Scott MacKenzie introduces the Industrial Talk podcast, sponsored by CAP Logistics, emphasizing the importance of 24/7 insights into supply chains.
• Scott MacKenzie welcomes listeners to the podcast, highlighting the SMRP conference in Fort Worth, Texas, and introduces Colin from MaintainX.
• Colin shares his experience of working with Maintain X for over two years and his background in the software industry, including his time at Rockwell Automation.

Colin's Background and MaintainX's Funding

• Colin discusses his career journey, including his 10 years in the software business before joining MaintainX.
• Scott MacKenzie inquires about Colin's first SMRP experience, and Colin expresses his excitement and impressions of the conference.
• Colin explains MaintainX's recent funding round, which will enhance AI and mobility features, and improve the product's strength.
• Scott MacKenzie asks about MaintainX's strategic vision and priorities, focusing on AI and mobility.

MaintainX's Features and Differentiation

• Colin elaborates on MaintainX's mobile-first application, which is designed for technicians and other business users.
• Scott MacKenzie asks how MaintainX differentiates itself from other solutions, and Colin emphasizes the platform's extensibility and connectivity.
• Colin explains MaintainX's ability to ingest information from various sources, including wireless sensors, SCADA, and ERPs, to improve maintenance decisions.
• Scott MacKenzie and Colin discuss the importance of bidirectional connectivity and API bridges to integrate with existing systems.

Data Strategy and Implementation

• Colin highlights the importance of understanding data strategy and building integrations with other systems.
• MaintainX offers in-house integration teams and self-serve tools for customers to connect their systems.
• Colin discusses the challenges of OEE and the need for real-time analytics to improve asset availability.
• Scott MacKenzie inquires about the point of diminishing returns with data, and Colin explains the need to balance data collection with business impact.

Implementation Period and Third-Party Solutions

• Colin explains MaintainX's average implementation period of three weeks, emphasizing outcome-based goals.
• MaintainX has a team of over 40 implementation consultants, most of whom are engineers, to ensure successful setups.
• Colin confirms that Maintain X supports third-party solutions, including vibration vendors, Ignition, Kepware, and industrial protocols like MQTT.
• MaintainX is an SAP partner and connects with Oracle and other ERPs, offering fast implementation times for integrations.

Mobile Application and Voice Summaries

• Colin explains that MaintainX is available on iOS and Android devices, with over 90% of technicians using the mobile application.
• The platform offers a full web client with feature parity, but reporting is only available on the desktop version.
• Colin discusses the benefits of using the mobile application to capture accurate data and eliminate pencil whipping.
• MaintainX's voice summaries feature allows technicians to use voice commands to summarize their work, enhancing data accuracy and reducing manual entry.

Future of AI and Industry Trends

• Colin predicts a shift towards more willingness to use AI and other tools in the industry.
• He emphasizes the need for best-in-class solutions that leverage tools from various service providers and build a data platform for better maintenance.
• Scott MacKenzie and Colin discuss the importance of capturing tribal knowledge and using AI to enhance maintenance practices.
• Colin provides contact information for MaintainX, encouraging listeners to visit their website or reach out on social media for more information.

Conclusion and Call to Action

• Scott MacKenzie wraps up the conversation, highlighting the importance of the SMRP conference and the need for asset management, maintenance, and reliability professionals.
• He encourages listeners to connect with Colin and other industry professionals to stay informed about the latest trends and innovations.
• Scott MacKenzie emphasizes the value of the Industrial Talk podcast in sharing insights and connecting with industry leaders.
• The podcast concludes with a reminder to mark next year's SMRP conference on the calendar and to stay tuned for more conversations.

Scott MacKenzie and Joe Caetano discuss the importance of avoiding “chasing the game” in asset management and maintenance. Joe emphasizes the value of strategic investment over reactive decision-making, highlighting the role of Hexagon EAM in providing robust solutions. He shares insights from his experience at SMRP conferences, stressing the need for collaboration and learning. Joe also discusses the significance of understanding business processes and addressing “business trauma” to ensure successful implementation of new systems. He advocates for incremental changes and transparency to sustain efficiency and improve operational reliability.

Action Items

Outline

Introduction and Welcome to Industrial Talk Podcast

• Scott MacKenzie introduces the Industrial Talk podcast, sponsored by CAP Logistics, emphasizing the importance of 24/7 insights into supply chains.
• Scott MacKenzie welcomes listeners to the podcast, celebrating industry professionals and encouraging them to attend the SMRP conference.
• Scott introduces Joe Caetano, the guest for the episode, and sets the stage for discussing “chasing the game.”

Joe Caetano's Background and SMRP Experience

• Joe shares his background, mentioning his multiple visits to the SMRP conference and his appreciation for the energy and solutions available.
• Scott and Joe discuss the friendly and collaborative nature of the SMRP event, likening it to a family.
• Joe talks about the importance of connecting with people and solutions at the conference, emphasizing the value of the event.
• Joe mentions his company's focus on solutions and their partnership with Hexagon EAM, highlighting the benefits of using a tier-one platform.

Discussion on AI and Hexagon EAM

• Joe explains how Hexagon EAM acts as a “quarterback” for AI solutions, providing the necessary data and information.
• He discusses the different stages of maturity in asset management, from starting out to advanced sensor integration.
• Joe uses a hockey analogy to describe “chasing the game,” where good teams invest in strategic practices rather than making rash decisions.
• He emphasizes the importance of listening to machines and people to avoid chasing the game and improve business efficiency.

Challenges of Sustaining Efficiency and Change Management

• Scott raises a concern about sustaining efficiency after achieving initial success, fearing that changes might disrupt progress.
• Joe advises recognizing the aspects that led to success and making small, incremental changes to avoid negative repercussions.
• He warns against replicating success from one situation to another without considering the unique factors of each business.
• Joe stresses the importance of understanding the business and its critical control points to ensure successful change management.

Importance of Business-First Approach and Collaboration

• Joe shares his company's approach of living with and supporting solutions until they are successful, emphasizing the need for a business-first mindset.
• He discusses the importance of transparency, collaboration, and contribution in managing service delivery.
• Joe introduces the concept of “business trauma,” where past negative experiences can hinder progress and collaboration.
• He highlights the need for constructive conversations to identify and address gaps in solutions, ensuring better adoption and success.

Implementation of Solutions and Overcoming Resistance

• Scott and Joe discuss the importance of process mapping and gap analysis to identify and address business trauma.
• Joe explains their methodology of using blueprint templates to facilitate constructive conversations and identify gaps.
• He emphasizes the need for contributors to own the solution and work together to achieve the desired outcomes.
• Joe shares how their approach has led to better adoption and success in implementing solutions, highlighting the importance of collaboration.

Conclusion and Contact Information

• Scott wraps up the conversation, reiterating the importance of the SMRP conference and the value of attending.
• Joe provides his contact information, encouraging listeners to reach out for help or to discuss solutions.
• Scott thanks Joe for the conversation and encourages listeners to reach out to Joe and other industry professionals.
• The podcast concludes with a reminder to put the SMRP conference on the calendar for the next year, emphasizing its importance for industry professionals.

Scott Mackenzie hosts the Industrial Talk Podcast, celebrating industry professionals and their relentless efforts in asset management, reliability, and maintenance. At the SMRP conference, he interviews Paige Haddy, Vice President of Marketing for Mobius Institute and Noria Corporation. Paige emphasizes the importance of mentorship, especially for the younger generation, and the need for reliable education and training. She highlights the significance of consistent, trustworthy information and the role of events like SMRP in fostering connections and professional development. Paige also discusses the value of asking questions and nurturing relationships to inspire the next generation.

Action Items

• [ ] Extend an olive branch to new speakers and presenters to give them a platform to share their stories and expertise.
• [ ] Explore using TikTok or other social media platforms to connect with and inspire the younger generation.
• [ ] Find two or three people to loop in and give them a platform to share their knowledge and experiences.

Outline

Introduction and Welcome to Industrial Talk Podcast

• Scott MacKenzie welcomes listeners to the podcast, celebrating industry professionals and their relentless efforts in solving daily problems.
• Scott mentions the current broadcasting location at SMRP, describing the event as a collection of problem solvers in asset management, reliability, and maintenance.
• Scott introduces Paige Haddy, Vice President of Marketing for Mobius Institute and Noria Corporation, and expresses excitement about her involvement.

Discussion on Upcoming Conferences and Personal Experiences

• Paige shares that they are leaving for a conference in Las Vegas at 4 AM the next morning, highlighting the relentless nature of their work.
• Scott and Paige discuss their experiences with Las Vegas, including personal anecdotes about gambling and dining.
• Paige expresses a desire to visit the Hoover Dam and the Grand Canyon, which are on their list of places to see.
• Scott recalls his first visit to the Grand Canyon, describing the experience as awe-inspiring.

Introduction of Paige Hattie and Her Role at Mobius Institute

• Paige Hattie introduces herself as the Vice President of Marketing for Mobius Institute and Noria Corporation, expressing excitement about her new role.
• Paige explains her responsibilities, including marketing, publishing events, and content-related activities.
• She emphasizes the importance of connecting with people and continuing education in the industry.
• Paige mentions her 12-year experience in the industry and her passion for people and education.

Challenges and Opportunities in Industry Events and Mentorship

• Scott and Paige discuss the challenges of industry events, including the need for new blood and mentorship for the younger generation.
• Paige suggests a mentorship role to help bring up people who might not be in that role already, emphasizing the importance of leading by example.
• They talk about the importance of inspiring the next generation and overcoming the fear of sharing stories.
• Paige encourages embracing uncertainty and using it as fuel for forward progress.

The Importance of Reliable Education and Training

• Scott and Paige discuss the current education system's ability to be nimble and relevant, emphasizing the need for reliable and consistent training.
• Paige highlights the importance of trustworthy education partners, such as SMRP, Mobius Institute, and Noria, for providing reliable and accurate information.
• They discuss the challenges of staying up to date with varying opinions and the importance of ISO accreditation.
• Paige emphasizes the value of events like SMRP for providing a platform for diverse perspectives and reliable education.

Investing in Workforce Education and Inspiring the Next Generation

• Scott and Paige discuss the need for companies to invest in their workforce consistently, not just through one-time meetings.
• Paige emphasizes the importance of building a culture of education, which is an ongoing process.
• They talk about the role of leadership in setting the tone for the younger generation and the importance of consistency in communication.
• Paige shares her experience at the Empowering Women in Industry event, highlighting the importance of asking questions and nurturing relationships.

Leveraging Social Media and Digital Platforms for Outreach

• Scott expresses concerns about the effectiveness of different social media platforms in reaching the younger generation.
• Paige encourages Scott to explore platforms like TikTok, emphasizing the importance of meeting the audience where they are.
• They discuss the potential of using digital platforms to inspire and educate the younger generation.
• Paige shares her own experiences with social media and the importance of starting conversations and taking action.

Final Thoughts and Contact Information

• Scott and Paige wrap up the conversation, emphasizing the importance of connecting with people and building relationships.
• Paige provides her contact information, including her LinkedIn page and email, encouraging listeners to reach out to her.
• Scott encourages listeners to attend the SMRP event in 2026 and to make connections with industry professionals.
• The podcast concludes with Scott reiterating the importance of telling one's story and the role of industrial professionals in shaping the future.

If interested in being on the Industrial Talk show, simply contact us and let's have a quick conversation.

Scott MacKenzie hosts the Industrial Talk podcast, featuring discussions on industry innovations and trends. At Hexagon Live in Las Vegas, MacKenzie highlights the Asset Life Cycle Intelligence (ALI) platform and Asset Performance Management (APM) solutions. ALI integrates smart 3D design with SDx2 for continuous data synchronization, enhancing asset management. Hexagon EAM, a configurable system for enterprise asset management, supports compliance across various industries. APM uses machine learning to predict asset health and integrate sensor data, aiding in proactive maintenance. The conversation emphasizes the importance of data continuity and the role of AI in improving operational efficiency.

Action Items

• [ ] Reach out to Rahul Shinde (Senior Solutions Consultant at Hexagon) on LinkedIn or at rahul.shinde@hexagon.com to learn more about the integration of 3D design tools and STX2.
• [ ] Connect with Ryan McOdrum (Sr. Solutions Consultant at Hexagon) on LinkedIn or at ryan.mcodrum@hexagon.com to discuss Hexagon EAM and its configurability.
• [ ] Follow up with Matt Peak (Solution Consultant at Hexagon) on LinkedIn or at matt.peak@hexagon.com to understand the integration of Hexagon EAM, APM, and J5 Operations Management.

Outline

Hexagon Live Event Overview

• Scott MacKenzie introduces the Industrial Talk Podcast and its focus on industry innovations and trends.
• Scott MacKenzie recaps the Hexagon Live event in Las Vegas, highlighting the innovations and solutions showcased.
• Scott MacKenzie mentions the Asset Life Cycle Intelligence Platform (ALI) from Hexagon and its significance.
• Scott MacKenzie promotes an ebook and a workbook available for free download on the Industrial Talk website.

Introduction to ALI and APM

• Scott MacKenzie discusses the importance of ALI and APM (Asset Performance Management) in providing greater insights into assets and business operations.
• Scott MacKenzie introduces Kyle and mentions the interactive art gallery at Hexagon Live.
• Kyle explains the interactive art gallery's purpose in representing visibility and value drivers.
• Kyle introduces the smart 3D design solution and its integration with SDx2, emphasizing data synchronization and contextualization.

Smart 3D and SDx2 Integration

• Rahul explains the integration of smart 3D and SDx2, including data synchronization from P&IDs and 3D models.
• Scott MacKenzie inquires about the digitization of P&IDs and the use of legacy data.
• Rahul details the process of digitizing P&IDs and synchronizing data to SDx2 for better management and maintenance.
• Rahul highlights the business rationale behind the integration, including the use of design tools for maintenance and operations.

Business Rationale and Implementation

• Rahul explains the business rationale for using design tools in maintenance and operations, enhancing sustainability.
• Scott MacKenzie asks about the journey to achieving a common record for accurate data management.
• Rahul outlines the infrastructure requirements for connecting design solutions to SDx2 and the benefits of a secure, scalable solution.
• Rahul provides contact information for further inquiries and emphasizes the importance of a low-code, no-code approach for customization.

Hexagon EAM and Compliance

• Kyle introduces Hexagon EAM and its role in enterprise asset management, focusing on compliance.
• Ryan explains the configurability of Hexagon EAM to meet various compliance standards, including government and industry regulations.
• Ryan discusses the permit-to-work dashboard and its role in managing work activities and preventive maintenance schedules.
• Scott MacKenzie and Ryan discuss the flexibility of Hexagon EAM in managing different types of assets across various industries.

Hexagon EAM Configuration and Future Innovations

• Scott MacKenzie inquires about the configuration process of Hexagon EAM and its flexibility.
• Ryan explains the low-code, no-code approach to configuring Hexagon EAM to fit unique business needs.
• Scott MacKenzie expresses admiration for Hexagon's continuous innovation and future plans.
• Ryan introduces the concept of Alex, an AI assistant for navigating the EAM system and analyzing data, with plans for future enhancements.

Hexagon APM and Integration with EAM

• Kyle introduces Hexagon APM and its integration with Hexagon EAM to enhance asset health management.
• Matt explains the role of APM in gathering data from operators and sensors, and its integration with EAM for work management.
• Matt discusses the use of machine learning models in APM for pattern recognition and predictive maintenance.
• Scott MacKenzie and Matt discuss the importance of simplifying data management for technicians and operators.

Asset Twin Library and Data Continuity

• Matt introduces the asset twin library in APM, which includes pre-configured failure modes and protections based on ISO standards.
• Scott MacKenzie inquires about the continuity of data across different systems and the role of APM in maintaining a single source of truth.
• Matt confirms that APM can act as the system of record for asset history and life cycle management.
• Scott MacKenzie and Matt discuss the benefits of having a consistent and accurate data record for asset management.

Conclusion and Contact Information

• Scott MacKenzie thanks the participants and provides contact information for further inquiries.
• Kyle Wessells provides his contact information for LinkedIn and email, kyle.wessells@hexagon.com
• Scott MacKenzie encourages listeners to download the ebook and workbook available on the Industrial Talk website.
• Scott MacKenzie concludes the podcast by promoting the Industrial Talk Network and its resources for industrial professionals.

Scott MacKenzie introduces an e-book titled “Today's Industrial Renaissance,” a compilation of insights from industry leaders, available for free download on Industrial Talk. At the Xcelerate 2025 conference, hosted by Fluke Reliability, Scott interviews Alexa and Angela from Mobius Institute about their educational offerings. Mobius Institute, celebrating its 25th anniversary, offers various courses in vibration analysis, asset reliability, and other technologies, with over 9,000 students trained last year. They emphasize interactive, fun learning and keep their curriculum updated with new simulators and content. Contact information for Mobius Institute and Mobius Connect is provided for those interested in their courses and events.

Action Items

• [ ] Follow up with Angela Bello (angela.bello@mobiusinstitute.com) for more information about Mobius Institute's courses and educational offerings.
• [ ] Check out the Mobius Institute website (mobiusinstitute.com) and Mobius Connect platform (mobiusconnect.com) to explore the available resources.
• [ ] Consider reaching out to Mobius Institute if interested in having Scott MacKenzie as a voice for their events or content.

Outline

Introduction to the Industrial Renaissance E-Book

• Scott MacKenzie introduces the e-book titled “Today's Industrial Renaissance,” which is a compilation of conversations with industry leaders.
• The e-book aims to address challenges, problems, solutions, strategies, and tools in the industrial sector.
• Scott emphasizes that the e-book is free and available on the Industrial Talk website, encouraging listeners to download it.
• The e-book is inspired by conversations with industry leaders over the past seven years.

Welcome to the Industrial Talk Podcast

• Scott welcomes listeners to the Industrial Talk podcast, highlighting its focus on celebrating industry professionals.
• Scott mentions the current event, Xcelerate 2025, sponsored by Fluke Reliability, and introduces the guests, Alexa and Angela from Mobius Institute.
• The discussion will focus on education, which is crucial for the industrial sector.

Experiences at Xcelerate 2025

• Scott asks Alexa and Angela about their experiences at Xcelerate 2025, noting the importance of face-to-face interactions.
• Angela shares that it's her second or third year attending the event, while Alexa is attending for the first time.
• Angela mentions that meeting people in person helps resolve issues quickly, as seen in a specific case where a problem was solved in 10 minutes.
• Scott highlights the interest in the education component of the event.

Mobius Institute's Role in Education

• Alexa explains that Mobius Institute is well-known for vibration analysis but also offers courses in other areas like condition monitoring.
• Scott recalls a speaker at the event who was certified through Mobius Institute.
• Angela introduces herself as the Business Development Director for North America and Australia, overseeing courses and partners.
• Alexa describes her role as the Business Development and Events Manager, dealing with partners and instructors in North America and Australia.

Mobius Institute's Certification Program

• Scott asks about the differences between Mobius Institute's certification program and other certifications in the reliability field.
• Angela explains that Mobius Institute makes learning fun and interactive, using simulators and animators.
• The certification program is applicable to any industry, technology, or instrument, making it versatile.
• Scott appreciates the emphasis on making learning fun and effective.

Courses Offered by Mobius Institute

• Alexa describes the various courses offered by Mobius Institute, starting with the “Vibe in a Day” course, which provides an overview of vibration analysis.
• The institute offers four levels of vibration analysis courses, as well as non-certification short courses on specific topics like balancing.
• Angela adds that these courses are beneficial for salespeople who need to understand technical aspects to sell products effectively.
• Scott emphasizes the importance of having industry knowledge for asset management and collaboration.

Keeping Up with Industry Changes

• Scott inquires about how Mobius Institute keeps its curriculum current with industry changes.
• Angela explains that the content is refreshed twice a year, and new simulators are created annually.
• The institute has a team of experienced instructors and partners who ensure the courses are delivered effectively.
• Scott asks about the number of courses available, and Alexa mentions that there are over 20 short courses and multiple levels for various topics.

Strategic Vision of Mobius Institute

• Scott asks about the strategic vision of Mobius Institute.
• Angela shares that the institute has been around for 25 years and continues to develop new courses and technologies.
• The institute aims to create more content and technologies, focusing on vibration and other areas.
• Scott agrees with the importance of education, collaboration, and innovation in the industrial sector.

Contact Information and Conclusion

• Alexa provides information on how to contact Mobius Institute and Mobius Connect for more details about their courses and events.
• Angela shares her email address and social media handles for further inquiries.
• Scott encourages listeners to visit the Mobius Institute website and connect with them on LinkedIn.
• The podcast concludes with Scott promoting the e-book and encouraging listeners to stay tuned for more conversations from Xcelerate 2025.

Scott MacKenzie promotes the MEDivice 2025 event in Boston, organized by Informa, highlighting its importance for the medical device industry. At the Xcelerate 2025 event in Austin, Texas, hosted by Fluke Reliability, Lisa from Azima discusses the advancements in maintenance, reliability, and operations. Lisa emphasizes the importance of continuous improvement, the role of AI and ML in predictive maintenance, and the benefits of Azima's wireless and wired solutions for vibration and temperature monitoring. She also touches on the future potential of augmented reality in maintenance. Scott encourages listeners to connect with industry professionals and stay updated on industry trends.

Action Items

• [ ] @Scott MacKenzie – Promote the ME Device Boston event on September 30 – October 1, 2025.
• [ ] Reach out to Lisa on LinkedIn to discuss Azima's solutions further.

Outline

MEDevice Boston Event Overview

• Scott MacKenzie introduces the MEDevice Boston event, scheduled for September 30 through October 1, 2025.
• The event is organized by Informa and is aimed at professionals in the medical device industry.
• Scott emphasizes the importance of education, collaboration, and innovation at the event.
• The event is described as a significant opportunity for networking and learning within the industry.

Introduction to Industrial Talk Podcast

• Scott thanks the audience for joining the top industry-related podcast in the universe.
• The podcast celebrates industry professionals who innovate, collaborate, and solve problems daily.
• Scott mentions the current location of the podcast, Xcelerate 2025 in Austin, Texas, organized by Fluke Reliability.

Interview with Lisa from Fluke Reliability

• Scott introduces Lisa, who is with the Azima brand at Fluke Reliability.
• Lisa shares her background in maintenance, reliability, and operations, highlighting her experience over 20 years.
• Discussion on the advancements in technology, such as AI, augmented reality, and virtual reality, in the manufacturing world.
• Scott and Lisa talk about the ongoing conversations around reliability and the slow adoption of wireless technology by some companies.

Challenges in Reliability and Maintenance

• Lisa discusses the importance of understanding the reliability journey of companies.
• Scott and Lisa talk about the challenges of reactive thinking and the need for continuous training and improvement.
• The conversation touches on the importance of providing more than just financial compensation to retain employees.
• Scott emphasizes the need for stringent technology solutions to address the challenges of attracting and retaining talent.

Azima Solutions and Their Impact

• Lisa explains the history and capabilities of Azima DLI, which started with analysis for the Navy in the 1960s.
• Discussion on the various solutions offered by Azima, including wireless and wired solutions for vibration and temperature monitoring.
• Scott and Lisa talk about the importance of catching equipment issues early to prevent catastrophic failures.
• The conversation highlights the benefits of Azima's cloud-based solutions and the role of AI and ML in providing actionable insights.

Future of Connected Reliability

• Scott and Lisa discuss the vision of connected reliability and the potential for creating work orders based on predictive maintenance.
• Lisa shares her excitement about the future of augmented reality in maintenance and repair processes.
• The conversation touches on the potential for AR to streamline procedures and improve efficiency.
• Scott and Lisa emphasize the importance of continuous improvement and staying ahead of technological advancements.

Conclusion and Contact Information

• Scott thanks Lisa for the insightful conversation and highlights the importance of building a portfolio of trusted advisors for reliability journeys.
• Lisa provides her contact information and encourages listeners to reach out with any questions.
• Scott wraps up the podcast by promoting the upcoming book based on his conversations with industry leaders.
• The podcast concludes with a reminder to stay connected and continue innovating in the industry.

Scott MacKenzie hosts an industrial podcast from Distribute Tech in Dallas, highlighting the importance of data management in the utility sector. Guests Robert Brook and Brian Reed from Neara and Osmose, respectively, discuss their partnership to enhance utility data integration and decision-making. NIRA's platform creates a digital network model using various data sets, including LiDAR and GIS, to simulate asset performance under different conditions. Osmose provides detailed asset records and preservative treatments to ensure data accuracy. The collaboration aims to improve strategic resiliency plans by prioritizing asset upgrades and optimizing investment strategies.

Action Items

• [ ] @Scott MacKenzie – Discuss the process of keeping the digital network model up-to-date as utility assets change over time.
• [ ] @Scott MacKenzie – Follow up with Brian Reed on LinkedIn to learn more about Osmose's pole inspection and maintenance services.
• [ ] Explore the Neara platform and its capabilities further.

Outline

Introduction and Welcome to Industrial Talk Podcast

• Scott MacKenzie introduces the Industrial Talk Podcast, emphasizing its focus on industry professionals and their innovations.
• Scott thanks the listeners for joining and highlights the importance of industry professionals in solving global problems.
• The podcast is sponsored by Siemens Smart Infrastructure and Grid Software, encouraging listeners to visit siemens.com for more information.
• Scott mentions the current broadcast location at Distribute Tech in Dallas, describing it as a massive event for utilities and other related industries.

Introduction of Guests and Event Overview

• Scott introduces the guests, Robert Brook and Brian Reed, and mentions their roles in the industry.
• Robert and Brian discuss the importance of data management in the utility sector and the significance of the Distribute Tech event.
• Scott shares a personal anecdote about using Osmose services during his utility days, highlighting the reliability of their inspections.
• Robert and Brian provide background information about their companies, Neara and Osmose, and their respective roles within them.

Neara and Osmose Partnership and Data Integration

• Brian explains the partnership between Neara and Osmose, focusing on the challenges utilities face in managing data across different departments.
• The partnership aims to consolidate data into a single source, enhancing risk-based decision-making for utilities.
• Robert describes Neara's platform, which builds a digital network model using various data sets, including LiDAR and GIS information.
• The platform provides a highly accurate and engineering-based relationship between assets, enabling better decision-making for utilities.

Use Cases and Practical Applications

• Brian provides a use case for the partnership, focusing on strategic resiliency plans for Texas utilities.
• The platform helps utilities prioritize assets for upgrades, considering factors like wind loads and storm conditions.
• Scott inquires about the practical aspects of using the platform, including how utilities can access and interpret the data.
• Brian explains the self-service capabilities of the platform, allowing utilities to perform simulations and prioritize circuits and structures.

Data Management and Platform Capabilities

• Robert discusses the scalability of the Neara platform, which can handle large-scale data analysis across millions of assets.
• The platform offers a visual and interactive environment, combining GIS-style visuals with tabular outputs for easy communication.
• Scott asks about the platform's ability to handle different types of assets, including distribution and transmission poles.
• Robert explains the platform's flexibility in simulating various scenarios, such as wind conditions and vegetation management.

Ensuring Data Accuracy and Currency

• Scott raises concerns about keeping the data current, given the dynamic nature of utility assets.
• Brian emphasizes the importance of proactive data capture and regular inspections to maintain the accuracy of the model.
• Robert highlights the role of Osmose in providing detailed asset records and historical data, ensuring the platform's data is accurate and up-to-date.
• The discussion touches on the importance of change management and coordination within utilities to ensure the model remains current.

Pole Inspection and Maintenance Practices

• Brian explains the decay hazard zones and the frequency of pole inspections, depending on the region.
• The importance of preservative treatments to maintain pole strength and prevent decay is discussed.
• Robert mentions the pole degradation models developed by Osmose, which predict future decay based on various factors.
• The conversation highlights the role of these models in guiding investment strategies and ensuring the effectiveness of maintenance efforts.

Conclusion and Contact Information

• Scott asks how listeners can get in touch with Robert and Brian for more information.
• Both guests provide their LinkedIn profiles as the best way to reach out to them.
• Scott expresses his excitement about the conversation and the innovative solutions discussed.
• The podcast concludes with a reminder of the event's location and sponsor, encouraging listeners to visit siemens.com for more information.

Scott MacKenzie interviews Frederic Fluke at Xcelerate 2025 in Austin, Texas, about the Fluke Corporation's process tool and instrumentation business. Frederic explains the company's focus on user-friendly tools for technicians and engineers, emphasizing the importance of customer feedback and the integration of AI for advanced data analysis. He highlights the need for continuous learning and the role of Fluke as a thought leader in the industry. Frederic also discusses the challenges and opportunities post-COVID, including the importance of critical thinking and the development of the next generation of professionals.

Action Items

• [ ] Connect with Frederick Broad to discuss thought leadership, products, and other topics related to Fluke.

Outline

Introduction and Event Overview

• Scott MacKenzie introduces the Industrial Talk Podcast, emphasizing its focus on industry innovations and trends.
• Scott welcomes listeners to Accelerate 2025, an event in Austin, Texas, highlighting the Reliability Lab Floor's bustling activity.
• Scott expresses excitement about the upcoming conversation with Frederic Fluke, noting the lack of preparation for the discussion.

Overview of Fluke Corporation and Process Tool Business

• Frederic explains his role at Fluke Industrial, leading the process tool and instrumentation business.
• He describes the portfolio of tools designed for technicians, engineers, and reliability management professionals.
• The tools include pressure transmitters, temperature transmitters, and voltmeters, with capabilities for measurement and calibration.
• Frederic emphasizes the user-friendly nature of the tools, designed with the end-user's needs in mind.

User-Friendly Tools and Market Needs

• Scott inquires about the user-friendliness of the tools, noting the importance of intuitive design.
• Frederic confirms that the tools are designed to be user-friendly, considering the knowledge and needs of the end-users.
• He discusses the importance of iterating on tools based on customer feedback and market needs.
• Frederic highlights the role of Voice of the Customer (VoC) in product development, emphasizing the need to understand customer requirements before creating new tools.

Advancements in Technology and Customer Engagement

• Scott and Frederic discuss the rapid advancements in technology and the need for continuous learning.
• Frederic explains the importance of educating customers and providing expertise beyond just the tools.
• He shares his experience of visiting customer facilities to understand their needs and challenges.
• Frederic emphasizes the importance of customer partnerships in developing tools that meet their specific requirements.

Incorporating AI and Digitalization

• Scott and Frederic discuss the integration of AI and digitalization into Fluke's tools and processes.
• Frederic explains the collaboration with Fortive and other Fluke divisions to incorporate AI into their products and workstreams.
• He highlights the potential of AI in analyzing large datasets to provide actionable insights.
• Frederic notes that the adoption of AI is still in its early stages, with significant potential for future growth.

Challenges and Opportunities in AI Adoption

• Scott and Frederic discuss the challenges of effectively analyzing large datasets to gain tactical insights.
• Frederic emphasizes the importance of continuous learning and adapting to new technologies.
• He predicts that the widespread adoption of AI will take 3-5 years, with a focus on understanding and applying its benefits.
• Frederic highlights the need for critical thinking and ideation in the development and implementation of AI-driven solutions.

Future of AI and Workforce Development

• Frederic expresses excitement about the post-COVID era, with increased opportunities for knowledge sharing and collaboration.
• He notes the impact of AI tools like ChatGPT and the need for continuous learning to adapt to new technologies.
• Frederic emphasizes the importance of inspiring the next generation to develop critical thinking and problem-solving skills.
• Scott and Frederic discuss the balance between bringing manufacturing back and addressing workforce development challenges.

Conclusion and Contact Information

• Scott thanks Frederic for the insightful conversation and highlights the importance of trusted individuals in the industry.
• Frederic provides his contact information for further discussions on thought leadership and product development.
• Scott encourages listeners to connect with Frederic and other industry professionals through the Industrial Talk Podcast.
• The podcast concludes with a reminder of the event's focus on asset management and user simplicity in Fluke's solutions.

If interested in being on the Industrial Talk show, simply contact us and let's have a quick conversation.

Scott MacKenzie interviews Jay Hack, Vice President and General Manager of Fluke Reliability, at the Accelerate 2025 event in Austin, Texas. Jay discusses Fluke's comprehensive reliability solutions, emphasizing the importance of transitioning from reactive to proactive maintenance. He highlights the company's flagship product, E Main, and its role in asset criticality assessments. Jay also mentions the integration of various modalities like vibration and thermography, and the introduction of the ECM portal for centralized condition monitoring. Fluke's strategy includes increased connectivity among portfolios, significant R&D investment, and strategic partnerships to enhance customer value.

Action Items

• [ ] Attend the Accelerate 2025 user conference hosted by Fluke Reliability to learn more about their latest solutions and connect with their team.
• [ ] Reach out to Jay Hack on LinkedIn or at j.hack@fluke.com to discuss Fluke Reliability's offerings and how they can help with your asset management and reliability needs.

Outline

Introduction and Welcome to Industrial Talk Podcast

• Scott MacKenzie introduces the Industrial Talk podcast, emphasizing its focus on industry professionals and innovations.
• Scott welcomes Jay Hack, the Vice President and General Manager of Fluke Reliability, to the podcast.
• Jay Hack is introduced as a key figure in the company, with a significant role in its leadership and strategy.
• The podcast is broadcasting live from the Accelerate 2025 event in Austin, Texas, sponsored by Fluke Reliability.

Jay Hack's Background and Role at Fluke Reliability

• Jay Hack shares his background, mentioning his eight years with Fluke and his recent transition to the reliability division.
• He discusses his responsibilities, including leading the commercial side, M&A strategy, and now overseeing the entire business.
• Scott MacKenzie and Jay Hack reminisce about their first meeting, which was challenging due to Scott's inability to speak.
• Jay Hack highlights his experience in various roles within Fluke, including his current position as Vice President.

Strategy and Customer Engagement at Fluke Reliability

• Scott MacKenzie asks Jay Hack about the strategy for helping customers navigate Fluke's extensive offerings.
• Jay explains the importance of meeting customers where they are, starting with basic work order systems and asset criticality assessments.
• He emphasizes the need for a commitment from leadership to change and improve maintenance practices.
• Fluke offers various training modules and process mapping to support customers in their journey towards proactive maintenance.

Fluke's Depth of Knowledge and Customer Support

• Scott MacKenzie praises the depth of knowledge within Fluke, which gives him confidence in their solutions.
• Jay Hack highlights the strength of Fluke's reliability division, with 750 professionals and a team of experts.
• He provides an example of a large pharmaceutical customer benefiting from the expertise of Fluke's chief corporate metrologist.
• Fluke's ability to provide tailored solutions and support, based on the customer's needs, is a key differentiator.

Modalities and Tools in Fluke's Offerings

• Jay Hack discusses the various modalities Fluke specializes in, including vibration, thermography, and more.
• He explains the different tools and solutions Fluke offers, from route-based maintenance to advanced monitoring systems.
• The ECM portal is introduced as a new offering that integrates vibration data and condition monitoring in one place.
• Fluke's strategy of connecting different tools and systems to provide a comprehensive solution is highlighted.

Connected Reliability and Partnering with Other Companies

• Scott MacKenzie and Jay Hack discuss the concept of connected reliability and Fluke's approach to integrating various tools.
• Jay explains that while Fluke doesn't connect to every device, they aim to make it easy for customers to connect their assets.
• Fluke is increasing partnerships with other companies to augment their offerings and provide better solutions.
• The importance of having a seamless experience for customers, with integrated tools and systems, is emphasized.

Investment in R&D and Future Product Development

• Jay Hack shares that Fluke invests significantly in R&D, almost double the industry average.
• He mentions upcoming new products that will enhance the user experience and provide modern solutions.
• The focus on organic development and continuous improvement is a key part of Fluke's strategy.
• Fluke's commitment to bringing in new technologies and solutions to benefit their customers is highlighted.

Jay Hack's Vision for Fluke's Future

• Jay Hack outlines three main areas of focus for Fluke's future: increased connection among portfolios, investment in organic roadmap, and partnerships.
• He emphasizes the importance of making Fluke's solutions easy for customers to consume and deploy.
• The goal is to provide a seamless experience and better connect different tools and systems.
• Fluke's strategy of continuous improvement and innovation is a key driver for their success.

Conclusion and Contact Information

• Scott MacKenzie wraps up the conversation, praising Fluke's comprehensive solutions and user-friendly tools.
• Jay Hack provides his contact information for listeners who want to reach out to him.
• Scott encourages listeners to connect with Fluke and participate in future events like Accelerate 2025.
• The podcast concludes with a reminder of Fluke's commitment to helping industry professionals succeed.

If interested in being on the Industrial Talk show, simply contact us and let's have a quick conversation.

If interested in being on the Industrial Talk show, simply contact us and let's have a quick conversation.