Bill Green with Fluke Reliability

Action Items

• [ ] Promote the Xcelerate 2025 event and provide the event details to interested parties.
• [ ] Explore ways to capture and replicate the energy and collaborative spirit of the Xcelerate event throughout the year.
• [ ] Continue to work closely with the product management team to prioritize customer feedback and incorporate it into the development of Fluke Reliability's solutions.
• [ ] Highlight the connected, integrated nature of Fluke Reliability's suite of solutions and the benefits it provides to customers at the Xcelerate event.
• [ ] Ensure the Xcelerate event caters to attendees at various stages of their reliability journey, from beginners to seasoned professionals.

Outline

Introduction to Industrial Talk Podcast

• Scott MacKenzie welcomes listeners to the Industrial Talk Podcast and thanks them for their support.
• Scott emphasizes the importance of industry professionals in solving problems, collaborating, and innovating to make the world a better place.
• Scott introduces Bill Green from Fluke Reliability to discuss their upcoming event, Accelerate.

Overview of Xcelerate Event

• Scott mentions that the Accelerate event is in Austin, Texas, and is a premier reliability, asset management, and maintenance event.
• Scott highlights the importance of the event for networking, collaboration, and getting answers to questions.
• Scott shares his excitement about the energy and innovation at these events, emphasizing the collegial spirit and desire to help each other succeed.
• Scott encourages listeners to reach out to Bill Green for conversations and to be part of the network.

Importance of Collaboration, Education, and Innovation

• Scott discusses the three key components industry needs to focus on: collaboration, education, and innovation.
• He emphasizes the importance of finding trusted individuals to collaborate with and keeping current with industry education.
• Scott explains how education and collaboration lead to innovation, which helps in achieving bottom-line value and maintaining a competitive advantage.
• Scott encourages listeners to reach out to Industrial Talk for conversations and to share their stories and innovations.

Introduction of Bill Green from Fluke Reliability

• Scott introduces Bill Green, Vice President of Customer Success at Fluke Reliability, and asks him to provide a background on his role.
• Bill shares his 15-year tenure with Fluke Reliability and the acquisition of Fluke by eight years ago.
• Bill expresses his passion for talking to customers and solving their problems with technology.
• Scott praises the customer engagement and desire to find solutions at Fluke Reliability events.

History and Purpose of Xcelerate Event

• Bill explains the origins of the Accelerate event, starting with user conferences in 2007-2008 and rejuvenating the concept in 2009-2010.
• The event initially focused on training, best practices, networking, and sharing customer success stories.
• Bill highlights the growth of the event and its branding as Accelerate, emphasizing its importance in bringing customers together.
• The event aims to provide added value outside of technology, including consulting and networking opportunities.

Innovation and Customer Success Stories

• Scott and Bill discuss the innovation and ingenuity of maintenance and reliability professionals.
• Bill shares examples of customers using Fluke Reliability tools to solve complex problems and achieve success.
• The event highlights big success stories and the role of customers in achieving these outcomes.
• Bill emphasizes the importance of collaboration and support from Fluke Reliability in customer success.

Integration of Fluke and Emerson Technologies

• Scott and Bill discuss the integration of Fluke and Emerson technologies and the benefits for customers.
• Bill explains how the integration allows for a comprehensive, seamless solution that provides meaningful insights.
• The event showcases the entire suite of Fluke Reliability and tools, demonstrating their integration and benefits.
• Bill highlights the importance of meaningful data and actions behind the insights provided by the integrated solutions.

Future of Fluke Reliability and AI

• Bill discusses the future of Fluke Reliability, including new platforms and integrations with other technologies.
• The event will showcase connected solutions and the role of AI in enhancing user experience and productivity.
• Bill emphasizes the importance of making the user experience better while providing valuable insights.
• The event will feature discussions on the role of AI and how it can benefit users in the reliability space.

User-Friendliness and Comprehensive Solutions

• Scott praises the user-friendliness of Fluke Reliability's suite of solutions and the importance of island systems.
• Bill explains the goal of providing comprehensive, seamless solutions that provide real, meaningful insights.
• The event will demonstrate how Fluke Reliability's tools can be integrated into customers' processes and provide actionable insights.
• Bill highlights the importance of meaningful data and the role of AI in enhancing the user experience.

Target Audience and Tracks at Xcelerate Event

• Bill explains the different tracks at the Accelerate event, catering to various personas and stages of the reliability journey.
• The event will feature tracks on innovation, future trends, tailored monitoring, alignment, insights from the maintenance world, and excellence.
• The event aims to provide value to C-level executives, technicians, and everyone in between, tailoring the agenda to their needs.
• Bill emphasizes the importance of providing a comprehensive experience for all attendees, regardless of their stage in the reliability journey.

Conclusion and Call to Action

• Scott thanks Bill for the conversation and highlights the importance of attending the Accelerate event.
• Bill provides information on how to register for the event and emphasizes the value it provides to attendees.
• Scott encourages listeners to connect with Bill and Fluke Reliability on LinkedIn and to attend the event to network and learn.
• Scott wraps up the podcast, emphasizing the importance of collaboration, education, and innovation in the industry and the value of the Xcelerate event.