Mr. Bob Carnes with LP Corporation an InforEAM User talks about Leveraging InforEAM to Achieve Best In Class Manufacturing

In this week's Industrial Talk Podcast we're talking to Bob Carnes, IT Manager at Louisiana Pacific Corporation and Infor EAM super user about “Leveraging InforEAM to Achieve Best in Class Manufacturing Capabilities. Get the answers to your EAM questions along with Bob's unique insight on the “How” on this Industrial Talk interview!

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Welcome to the industrial talk podcast with Scott MacKenzie. Scott is a passionate industry professional dedicated to transferring cutting edge industry focused innovations and trends while highlighting the men and women who keep the world moving. So put on your hard hat, grab your work boots, and let's get All right. Welcome to the industrial talk podcast absolute, again, absolute honor that you have joined this particular pack platform that celebrates you. You if you're out on video, I'm pointing right at the video right at the camera right there. Boom. Because you are industry heroes, you are bold, you're brave, you dare greatly innovate. You're changing the world and you're changing lives. That's why we celebrate you here and tell your story because your story needs to be told. And this is the platform to do it. Wow. I'm worn out by that intro. All right, hotseat hotsy Industrial talk kotze this name is Bob Carnes, but you spell that car and he s. He is the IT manager at Louisiana Pacific Corp. Now we're talking EAM how they deploy what they use at that wonderful company. So let's get a correction.




So as you know,


I've talked about a lot of things I've talked about industry 4.0, and everything below it, right. And one of the things of great, it's fantastic tech, it's fantastic innovation, it is changing the way we manufacture, it is changing the way we conduct business, and how we bring products and services to market without a doubt. It is incredible. At its core, and what is so fantastic about this particular conversation is at its core, is an enterprise system, you got to have to collect that Information, you're going to have to collect that Information in such a way that it's, you know, churning out


Information that makes sense, right? data for the sake of data is just data, it's just a tsunami of just numbers, right. But if you don't have a machine, if you don't have the ability to be able to say, that's important data that says anything, you know, and be able to do that with a sense of, of accuracy, right? Then it's not anything, so you can deploy these devices, IoT, all of this stuff, edge everything out there, but you need to put it someplace. And that's where we start talking about InforEAM. Now, InforEAM, from my perspective, is, is an industry four dot o enabler, you need it, you need an enterprise system that is managing your assets, especially, especially when you have a company like Louisiana Pacific where they have businesses all over the country, right? That is generating data and is trying to figure out what's the optimal


view of my my business. That's where InforEAM, shines, Bob Carnes he is. He's been in the thick of it for years and years, he understands the power behind power behind that em platform and enterprise platform and how you architect, build it out, design it, and get people to truly buy in, and use the platform to their benefit. Because when we get right down to it, the tech is the tech. And it's this, there's some great thinking that goes into all of these platforms, especially in for em. But it gets down to people, it gets down to the culture, it gets down to these individuals using it. And really leveraging the power and that's what Bob brings to this particular conversation. He's living it, he's in the trenches, he is doing exactly what, what we need to do from from an EDM perspective. And when we start talking about, you know, IoT devices, and when we start talking about data analytics, and you're going to have to put it someplace and you're going to have to attach it to an asset, right? a pump a motor is something that is tangible, so that you can keep that asset up and running. Bob understands he understands the enterprise solution.


Bottom line, he brings mastery credit again, now I'm looking at his stack card you could go out there and once again, his name is Bob Carnes, but it's spelled C,A,R,N,E,S. If there's other you know, Bob Carnes, I don't know. But put a comment in there, Louisiana Pacific, you will find that Jenny's got flowing hair, and it looks pretty good. Now, one last little shot. Remember, I'm going to continue to reiterate over and over again. Let's collaborate let's innovate. Let's educate with a sense of speed and


purpose, and gotta be tenacious, don't give up.


We need you in industry, we need you more than ever. We need your mind, your body, his soul, everything to keep this economy rolling and get us to the next. Next level, whatever that is in this next normal, whatever we call it. We need you. Okay. On to the interview Bob Carnes IT manager Louisiana Pacific. He's in the industrial talk hot seat. Enjoy.


Bob, welcome to the industrial talk podcast. I know you're busy man. Thank you very much for joining. All right, listen, as you're gonna be, I'm telling you right now excited for this particular conversation. Because you know, we talk about each and every day we talk about how we collaborate, innovate, and, and educate in this industry for data world. That's what we talk about. It is happening. Either you put on your big boy hat and pants and you get moving with this digital journey. Now, what is interesting about this conversation is that we're talking about InforEAM, InforEAM is a real true enterprise asset management platform that enables your industry for Dotto journey. It has to go someplace, it's great for the devices. But this is a solid, flexible, dare I say user friendly platform to help you and your organization really succeed. And especially in this new, I don't know, new world we live in. I don't know what it is. Bob, how are you doing? I'm doing fine. Scott, thanks for having me on today. I really appreciate it. I'm telling I'm really excited about this. Well, good. Me too. So let me tell you a little about myself. Hey. So I do work for LP building solutions to wood manufacturing company. been around for a long time. I've been with this company for about 13 years, however,


I've been doing this type of work maintenance management, software applications and accounting and industrial work for over 40 years. So does that give you a little idea of how old I am. Plus, I've got a few years of military in there, I spent some time in the Air Force. So I'm been around the horn as they say. So I'm, I'm here to hopefully educate some people on opportunities that em can give them on LP has as like an older company went from a, from a reactive maintenance world to a, you know, an RCM or reliability centered world. And that's where we're headed down. So and that's why I'm so excited about this. See, this is interesting. You're absolutely right. And I've been in the world of industry, I've been in the world of manufacturing. And it's it's interesting to try to change that culture, from a reactionary culture to a more reliability centered maintenance culture. And it's a it's, it's a journey. And it is a journey that's wrought with a lot of maybe pebbles and ditches and stuff like that. I mean, I can't, it's just requires commitment. Why is that important for LP to take that journey? Well, I can give you an example. One of our product lines is called OSB board boards, and OSB is costed or sold under a commodity as a commodity. So therefore, the price structure is fixed, pretty much fixed. So we have to find ways to reduce our cost of manufacturing. In, in a in our world. maintenance is probably one of our biggest cost. So we have to figure out how to make sure that our machines are running at the optimum points. They have their we don't have unplanned downtime. And we can run these pieces of equipment with the minimum amount of people. I mean, that's basically what we're looking for, and how do you get there. LP took a strong a big step forward a couple years ago, they hired a reliability director. And this reliability director then went out and hired or got hired at every plant a reliability manager at the plans. So now we've got the reliability chain in place. And you know, I've been preaching this for 13 years. And now we've now we're in the now we're moving that way. The good thing is, is that all these reliability guys went to life sciences school to get certified. So they're all certified. They bring so they bring the credentials now to the table so they can talk the talk and walk the walk. And the director, has his took a survey. He's doing all the right kinds of things. You know, he took the survey, he's gone down that and said, Okay, what are we missing? Where's our gaps? Those kinds of things. And he's developed a vision, what is the vision what is LPs vision? And so we're trying to put that vision together, right?


Right now in and we want to have a three to five year em optimization plan. So we want to turn this around and the start of all this took place. In August of this year, I think took the biggest step was when we went to the cloud, we went from an on prem environment to a SaaS environment. Yeah, that's, that's a big,


you know, listeners out there, I'm just telling you right now, if you have on prem and somebody comes to you and knocks on the door and say, hey, let's, let's put it in the cloud. Listen carefully, because that is that is the future.


There's only going to be applications for on prem. But right now, cloud is a beautiful thing. Well, I mean, look at the beta, the back end side of this thing, if you go on prem, and you're running, you're going to have to maintain 12 to 15 servers to do the work that needs to be done to manage the system. And if you go to the cloud, you eliminate that you eliminate redundancy, you eliminate failure, if you have a failure, you know,


the cloud itself today in the Infor world is the 99.9%. runtime, you can't get any better. You can't.


I was stunned by the point 01.


When did it go down? Because never goes down? They've got backups on backups on backups, right? Yes, they do. That's true. Yeah. So that you know, the opportunities, you know, the opportunities present themselves to you with the cloud, it exposed, it gives you the ability to interface to any of your applications that you have, in a manufacturing world, you know, you're going to IoT devices, you're going to real time alert, notifications, those kinds of things. And those are all the things that we now have at our disposal, or we'll have our disposal, and we can use. So we'll consider that, in this em optimization plan that we're going to go down through the director of reliability has brought forth several things. You know, we have, like a lot of companies, we have multiple plants that we've purchased from multiple businesses, and pulled them together, and every one of them runs differently, you know, and so you take them from back in the, I'm gonna say, back in the early 90s, when they had single single versions of MP two, and you pull them into an enterprise application. Now you've got 25, plants that are running things differently. Now you got to get them all to run a similar fashion, or at least put your operational divisions in the same format. And that's, that's our goal, our goal is to get to there. Yeah, and you need to do that you can't have a portfolio of assets that are 25. And they run differently. and here and here and here. And here. That's unwielding. You want to be able to collect that data in such a way that makes sense so that you can make strategic tactical value added decisions each and every day. And that's where in for EDM really shines, right? Absolutely. Well, yeah. Go ahead. Yeah, yeah. But it gives it that gives you the ability to see where your problems, right, but you've got to use it. And we've got to get the management support to get them. And that's been one of the biggest struggles is to get, you know, you got old school, new school, you got old school guys, and that we can do it by papers. So I don't need a computer, you got new guys said, Hey, I want it here. So I can, I can see it now see where my problems are now, so I don't have to fix it a week from now I can fix it today. And those are the things that you're seeing, you know, you're seeing that you're we're seeing, I'm seeing that at least I see that we're on the tip of that iceberg. And we're, you know, we're not we're not sinking we're getting we're coming up out of the water. And I'm telling you, I'm gonna bet on the new guys, old guys.


You're old for a reason, man.


Because that is happening. It is happening. Whether you like it or not, whether you want to maintain that paper lifestyle, it's not going to be a long term strategy might be okay today, but tomorrow, maybe next week. I'm just sort of betting on technology to help out here well, and technology you made a point there. We're we're looking at Mobile to, to to push mobile into our manufacturing, manufacturing maintenance world to allow these guys to do you know to report on this stuff as it's happening. Old School is you know, you go fix it work on it, you come back. Okay, so what did I do? You know, and you know, at the end of the day, and they forget some of that it's nothing against them. It's it's just the nature of the beast. It is and so we will, we're looking at doing implementing a probably a mobile platform. We're going to look at the different options that are available to us.


In Infor gives you the flexibility to go Android iOS, Windows, whatever, whatever your


company wants to have. So I see us doing a little bit of Android and a little bit of iOS, because the iPads and tablet version of stuff that's going to be needed. And then you're going to see the Android piece for like, the zebra barcoding guns and things like that, in our production environments and in our warehouses. So those, it's going to be a combination. And Infor gives you that ability, the flexibility to use whatever platform you choose as a company. So I'm going to make sure that listeners understand exactly what you're saying, I think it's brilliant. Before, before these platforms existed, you'd go out, do maintenance, come back, get distracted, maybe update, not update, well, you never really had great insights into possibly maybe some better than others, but really insights into the health of your, your organization, your assets, and then you're always sure to looking behind because something happens and you're just looking behind. But now you get that you get that mobile solution out there real time actionable insights into that particular asset. Now, me, whoever is a big decision maker, I see it, it's real time, right now, I can make better decisions. Right. And that's the key. I mean, we we want to be able to provide our management team with the Information so they can make those decisions. Yeah, I mean, we know we've got equipment that's in billions of dollars, and it you know, if you have those pieces of equipment breaking down, if you haven't got your the right Information in front of you to make the decisions, you know, you could a single person could cost the company lots of money. So we need to be able to provide them with the toolset, which Infor does, I believe that let them know the condition, the operational status of that piece of equipment it But again, it's got to be used, we've got to use it. And we've got to get our management team or management team to, you know, back in make sure that their staffs are using application so they can get the results they're looking for. So there's always this necessity to educate you absolutely, you got to eat it, you can't. And that just goes on and on. And on and on, you have to keep at it. Because in for the EA m platform is constantly changing, because they're not going to just say, Alright, we've done it, we're fantastic. We're not going to do anything else. That's not the way things roll around here. And with technology and innovation, it's constantly, we're faster than you were gonna be better than you. And then you know, it just never ends. So that education side has always got to let me let me just sort of digress a little bit.


When you aren't you were already on a platform that was an Infor platform, but it's probably on prem, right? Yes, it was. Yeah, that's what we were. What was the reason to say, Okay, I want to go down what I mean, you guys are sitting in a room, big thinker sitting in a room, and all of a sudden, sorry, we need to think about going to the next level. What what just share with the listeners what that was? Well, I the thought process was, you know, how do we


the total cost of ownership, I'll use that terminology to the total cost of ownership of an on prem versus a cloud environment is is where the savings comes into play. Okay. And that's what we did. We went looking at this two things. One is, I'm, I'm going to be retiring soon. All right, hopefully your next it within the next year. And when that happens, you know, do we find somebody to come in to replace me? Do you find somebody to come and replace somebody else? Do you add more people? Or how do you how do you manage the application for a company our size, and so we started looking at alternatives, one from was going to call it was going to take we were going to have to have two three people to run the application. All right, just run the application, then you're gonna have to have another person to take another person or support people to run the back end, the hardware, maintain it, that kind of stuff. So this what this does this, this allows you to


you know, hate to say it, but it allows you to eliminate some folks and and make sure that you have stability in an application. Plus, what it does is it actually gave us additional functionality that we did not have on the in the on prem world. So now we've we said we got more functionality, better opportunity to integrate or interface with our other applications. We have Wonderware is our production solution throughout all of our plants. So we can interface with that easier. We need to be able to process data in a you know a business model.


And so that we have bi as a, as a toolset to display dashboards and stuff. So you can either use the burst application that Infor provides, or you can use your own, they're utilizing the data lake that they're going to give you. So you've got all these other things that are there in we couldn't take advantage of those being on prem. Yeah. So we looked at the, we said, Here's where you're at, here's where you need to go to, here's what we'd like to go to. And then we said, okay, what's the cost of going from where we're at, to where we're where we want to be at. And it was a big savings over a long, even the first year was a large savings, but every year, we save more and more. And then it also opens up a door for us to do things that we couldn't do on different. See, that's a beautiful thing. And when we start talking about that, listeners, when we start talking about an application in the cloud,


Software as a Service,


what what I remember putting on my old old school hat is that when you had a software applications on prem, there was always that time when, hey, we're here to update your on prem application. And then he got stacks and stacks of these, these CDs, right or DVDs bone up here, er, and then you're gonna have to shut everybody down. I remember receiving emails, cloud, it just happens. Right? It does it just like you come in, oh, check that out. That's a new thing. I like that. You never see it. So well. I mean, the good thing, and what Infor does with the cloud is they notify all the companies that are using their SAS environment that says, hey, listen, we're gonna be updating this, here are your product, here's the new product release notes that are there. You know, they're going to miss some stuff. They all you know, everybody will. But you know, in it all. You have it, you know, what's going to happen in being the cloud means that you get it first. You know, it's been tested, you get it first in your the, you know, the people that are on prim, they don't get the new stuff for, you know, six months to a year after he's so that's a really good point. So it's so it's something you want to stay on the on the brink, you're going to stay on the brink with, with being in the cloud. Yeah. See? Yeah. Just do it. Listeners Just do it. Absolutely. I would record. I did a, I did a session with within for about our move from on prem to the cloud. Yeah, I did that. Yeah. So. And I also did something with Inforum in New Orleans, in how we did an evaluation between multiple CMMS is to determine how am I, you know, was better than the other options that we were looking at. So I mean, those are out there. If somebody wants to go look at them, they can go get them from either one of the two from Infor. So they're available. I like it and note to self, I might want to just put that out on industrial Because that's great Information. I love it. I love it. Get in fo How's that? All right, so let's let's put on our future hat. And you're Yeah, you're gonna be retiring. But it doesn't mean that your mind doesn't. It stops working, I understand you're going to be playing golf. But let's just sort of be real here. Where do you see it going? Where? Where is LP going with all of this? There's a strategy, you got a three to five year vision, you got all of this stuff happening? Where do you in your heart see it going? Well, I see LP going to that true mobile environment and being able to improve their equipment, oh, he operational equipment effectiveness, through the meet through the work of the maintenance application through Am I see that happening? it's gonna it's that three to five years optimization piece that it's going to take, once you get through that you're going to see it grow. And I think what'll happen is it'll grow a little bit and then all of a sudden, it's going to grow exponentially as they go as we move forward, or LP moves forward. Even if I'm not here. It's gonna happen. Yeah. But again, it requires the people to truly say yes, I'm all in I'm body and I got the culture. I've got the support, executive support, which is always important. And you're moving forward. And you got to sustain that I find sometimes a challenge is that we're all in today, we're all in I've got all my stuff, and we've got this reliability culture, and then all of a sudden, I get a new opportunity. And I used to be this guy. Now I'm over here. I don't care about that. And then all of a sudden, there's this break, breaking this reliability journey, because I just left. Well, yeah, you know, that you you you break a point there. I mean, we move from what we call a Lean Six Sigma environment, to a reliability environment, our plants so you see that


Brake, that brake was there, you know, and we but I believe LP understands that the move to reliability in making sure that our equipment because our one of our largest or biggest problems was unplanned downtime. And we need to figure out ways to eliminate you're never going to eliminate it but a minimize the amount of that unplanned downtime. So how do you do that you go out, you make sure that you do your PMS, PDMS, you do those things that are necessary to make sure that you fix things before they happen, you let the you let your equipment tell you that it's starting to run poorly, it will tell if you do your due diligence and utilize EA m, it will tell you hey, this piece of equipment is running slower. It's it's the belts getting worn, the chains getting worn, the pressure is too high, or the pressure is too low, you're not spending too much energy, those things can all be determined based on alert management and other things that are built into the application. If you connect them with the equipment, or if the people provide you that Information correctly, yeah, through the application, and through the work order process. Those things can all be done. We that I'm going to tell you this, I mean, our reliability here, we've got some credibility. Now, I believe, because we've got these reliability people at the plant. And I see, the concern I have now is do we need to make sure that these reliability folks don't go off on their own little tangents and that they all work together towards a common goal of improving the manufacturer or operations, not only of their plants, but they share that Information amongst themselves. And I see that happening. I mean, our director is doing a good job of making sure that when something happens, that that Information is disseminated across all the plants, hey, here's what happens here, how we fixed it. These are the issues look out for at your location. So we're doing those kinds of things. But we can do some pre work PMS PDMS, we can do some work in em, do some training, get people educated. So when we do take this little blip in the road and move from an LSS to a reliability, we still got the mindset that says hey, here's how we're going to maintain and keep our equipment at its optimization level and improve or improve our unplanned downtime. I'm just telling you, and I would imagine in your your portfolio of manufacturing assets. I mean, some of that stuff is pretty harsh. It's it's moving and shaking and moving. And I mean, you need and it doesn't surprise me that there's an unplanned component to that, right. Absolutely. Because it is


it's, it's it's a really challenging environment. Because you're moving, you're moving and shaking. You got to keep going boop boop boop. Yeah, I can't afford downtime. You can't afford it. No, no, especially in a commodity based environment. I mean, we do our we have sight, we have our sighting market in our, in our OSB market or the two to basically operations that we have, that's just over. I mean, there's things underneath each one of those that we have, but the two two operational units are called OSB and siding. And so they you know, those pieces of equipment, we our largest piece of equipment and and things probably our presses, I mean various presses. And when you talk about presses, you're pressing thousands of pounds of pressure to push down


flakes of board flakes of wood, resins, different kinds of resins and waxes and stuff to make that product. And


if you've never seen the process, I could I'll send you a what I'll do is I will send you a flow of how we make OSB in our world. You know where we take the log in, we push it from, take it, cut it up, Chip it up, grind it up, whatever you want to call it, and make this output this board at the end. Now what is OSB stands for oriented strand board. I'm glad we call it OSB. Yeah.


But it didn't provide any clarity whatsoever.


So what what happens? Well, just real quickly, okay, so you take a log, you chip it up into different sizes of flakes. All right. That's why it's and then what happens is are these different sizes of flakes are dried in then we have blenders that blend these things together and lay them out on a on a conveyor, and then there's waxes and resins and stuff mixed with it that makes that and then you got to compress that together in based on the thickness of the OSB board, whether it says you know, 563, eight quarter inch, whatever, you know, it'll go a quarter but whatever it may be it you have to have certain number of flakes. Those flakes are actually how they come out of the dryers and stuff or put in a layer in mix.


together so that you get a good mixture. So you get the tensile strength out of it that you need. I mean, you can go out Look at, look at LPs


website in, they've got lots of Information out there on a lot of our floor decking and syene everything, everything we do. So you can look at it and give you some ideas. Oh, I love manufacturing. See, we take that stuff for granted, we just started go, Hey, I'm here at this lumber store, I'm picking this stuff up, we don't know the the level of technology, sophistication. And just workmanship that go into that. I mean, you're just constantly improving the value of that product. And that's why it's driven. So commoditize. So you guys stay. But if you're if you're an environmentalist, I'll give you an environmental, okay, you gotta love the fact that LP is being as they are, when we make this, we utilize, you know, almost a complete tree, the bar, the solid dust and stuff like that goes into our burners to heat up our thermal oils and heat the plants and stuff. So the waste is minimal. Alright, the waste is minimal. So, if somebody is on it and saying, How can we even use the minimal waste in our I mean, it never stops? I guarantee it. Yeah, I'm sure there are. I mean, we The other thing that I'm very proud of as LP is very safety conscious, very safety conscious. So if you go into one of our plants, you you know, we we have one we have been one of the safest companies to work for since I've been here. Yeah. You gotta be. Yeah. Yeah. You don't want to have unsafe environment there. All right, Bob, we're gonna have to wrap this up. Are you active out there? I know you're short time you've already disappointed all the listeners out there. Say yeah, I'm gonna be leaving real soon and playing go


out there on LinkedIn. I am. I am an I am on LinkedIn. I do have that. Yeah, I don't have it right in front of me. But it's a wild card out. You have.


It's impressive.


So yeah, it's out. I'm out there. So if somebody wants to talk to me or chitchat, they can be more than happy to reach out to me. Talk. Yeah. And type. I believe it is just Bob. You don't have to put in Robert C AR n e s. Carnes is the last name look for Louisiana Pacific, if you find that there are other cards out there. And you're saying I'm having a hard time finding Bob? Well, he's just young looking English man with a lot of hair on you. Do you have more hair than I do? And just put it in Louisiana Pacific and you'll find him and he's out there? And I'm sure he wants to connect? or or or you have an email, same thing. I mean, I think you have a story to tell. And I think you have people that want to hear more about how you guys evaluated, looked at it, how you're leveraging the Infor em platform to better, you know, I mean, there's a ton of stuff out here that people need to talk to you about. Right and not I have a I've always been open door open phone policy, if somebody wants to reach out to me, you know, Bob current said lp You know, send me an email, I'll be more than happy to, you know, have a discussion about it. And then, of course, we're going to get that flow diagram. So go out to industrial find out more because that is a that's, I'm into diagrams, I like diagrams, I will send you the document that shows the word how an OSB board is manufactured. See, you're better off. I love it. So, Bob, thank you very much for joining the industrial talk podcast. I truly enjoyed the conversation. But thank you, Scott, you have a great day. Thanks, listeners. Stay tuned because we're gonna wrap it up on the other side, all the contact Information because you got to reach out to Bob. So stay tuned. You're listening to the industrial talk Podcast Network.


All right. I hope you enjoyed that conversation with Bob, I thank him very much for being on the industrial talk podcast, absolute joy, IT manager Louisiana Pacific Corp, using the powerful Infor em platform to help our business to manage those assets in a way that


I just tell you, it's positioning Louisiana Pacific in such a great way to be prosperous in the future and be able to deliver the products and services that are so needed for this particular economy. Reach out to him everything will be out pack industrial talk emails to nag David, he also has how to make OBS


process pretty cool. Just real All right. Again, thank you very much for joining. always enjoy you to be here. I want you to be bold, brave, daring greatly. And I want you to hang out with people who are bold and brave and daring greatly and your world will change. We were going to be back with another great interview shortly. So stay tuned. Thank you again.

About the author, Scott

I am Scott MacKenzie, husband, father, and passionate industry educator. From humble beginnings as a lathing contractor and certified journeyman/lineman to an Undergraduate and Master’s Degree in Business Administration, I have applied every aspect of my education and training to lead and influence. I believe in serving and adding value wherever I am called.

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