Paul Jackson with Method

Scott MacKenzie hosts Paul Jackson on the Industrial Talk Podcast, highlighting the renaissance in the industry and the importance of innovation, collaboration, and education. Paul Jackson, CEO of Method.me, discusses their no-code CRM platform designed for small businesses, particularly those using QuickBooks. Jackson shares a case study of a custom medical cabinet manufacturer who used Method.me to streamline their estimate process, saving time and costs. He emphasizes the potential of no-code solutions to adapt to business changes and predicts AI integration for future customization. Jackson also mentions the challenges of ERP systems and the importance of adopting technology to avoid business plateaus.

Action Items

• [ ] @Scott MacKenzie – Consider attending the Boston ME Device conference in September 30 – October 1, 2025, as it may be relevant for businesses in the medical manufacturing industry.
• [ ] Reach out to Paul Jackson at method.me/industrial-talk to learn more about the platform and how it could benefit your business.
• [ ] Explore the evaluation process and checklist that method.me provides to help businesses determine their software needs.

Budget

• Custom estimate screen for a client cost $1,500.
• Method is cheaper and less time-consuming than ERP solutions.

Competition

• ERPs were mentioned as complex and costly alternatives.
• Excel and pen/paper are common alternatives used by 62% of Method's customers.
• SOS inventory mentioned as complementary solution for stronger inventory management.

Objections

• Cost might be a shock for those not used to custom solutions.
• Biggest competition is not using anything, relying on Excel or pen and paper.
• Adoption of technology versus current practices can be challenging for small businesses.
• Small business owners often become bottlenecks, struggling to automate processes.

Need

• Custom medical cabinet manufacturer struggled with complex estimation process.
• Owner became bottleneck for company growth due to manual processes.
• Businesses struggle to adopt technology, often using Excel or pen/paper.
• Companies hit roadblocks when scaling, needing customizable software solutions.

Sentiment

• The tone was overwhelmingly positive, with Scott expressing excitement about the solution.
• Paul shared success stories and benefits of Method's no-code platform enthusiastically.
• Scott described the conversation as “great” and the solution as “impressive”.

Outline

Introduction to Industrial Talk Podcast

• Speaker 1 introduces the Industrial Talk Podcast with Scott MacKenzie, emphasizing its focus on industry professionals and innovations.
• Scott MacKenzie welcomes listeners and highlights the importance of industrial professionals, encouraging them to own their achievements.
• Scott MacKenzie discusses the current renaissance in the industry and the excitement surrounding new technologies and solutions.
• Scott MacKenzie mentions his upcoming book, which will provide strategies for solving pain points in the industry, and encourages listeners to download it.

Introduction of Paul Jackson and Method.me

• Scott MacKenzie introduces Paul Jackson, founder and CEO of Method.me, a CRM platform designed for small businesses.
• Paul Jackson's background is briefly discussed, including his experience in running a service business and his transition to software development.
• Scott MacKenzie emphasizes the importance of educating, collaborating, and innovating in the industry.
• Paul Jackson's company, Method.me, is highlighted as a nimble and powerful CRM platform that syncs well with QuickBooks.

Paul Jackson's Background and Method.me's Purpose

• Paul Jackson provides a detailed background, including his education in finance, his experience running a service business, and his transition to software development.
• Paul Jackson explains the concept of Method.me as a no-code platform designed to help small businesses create their own apps and customize their CRM.
• The initial idea behind Method.me was to solve the scaling problem faced by small businesses as they grow.
• Paul Jackson discusses the importance of understanding customer pain points and providing relief through customizable solutions.

Case Study: Custom Medical Cabinets

• Paul Jackson shares a case study of a company that creates custom medical cabinets and uses Method.me to streamline their estimation process.
• The company had outgrown their previous software and needed a more flexible solution to manage their complex estimation process.
• Method.me helped the company create a custom app using drag-and-drop tools, which significantly improved their efficiency and accuracy.
• The custom app allowed the company to track cabinet configurations, manage warranties, and provide better service to their customers.

No-Code Solutions and QuickBooks Integration

• Paul Jackson explains the concept of no-code solutions and how they allow small businesses to create their own apps without needing to code.
• Method.me integrates well with QuickBooks, making it easier for businesses to manage their financial data and automate workflows.
• Paul Jackson discusses the benefits of no-code solutions, including cost-effectiveness, flexibility, and the ability to customize software to meet specific business needs.
• The conversation touches on the limitations of traditional ERP systems and how no-code solutions can provide a more tailored and efficient solution for small businesses.

Future of No-Code and AI Integration

• Paul Jackson discusses the future of no-code solutions and their potential integration with AI to create more customized and automated software.
• The vision is for AI to be able to generate custom software based on user inputs, eliminating the need for traditional coding.
• Paul Jackson shares his excitement about the potential of AI to revolutionize the way businesses create and manage software.
• The conversation highlights the importance of staying ahead of technological advancements and adopting innovative solutions to improve business efficiency.

Challenges and Adoption of No-Code Solutions

• Paul Jackson identifies the main challenges in adopting no-code solutions, including the initial cost and the need for businesses to change their processes.
• The biggest competition for no-code solutions is often the status quo, with many businesses still relying on Excel, pen, and paper for their operations.
• Paul Jackson emphasizes the importance of educating businesses about the benefits of no-code solutions and helping them transition from outdated methods.
• The conversation highlights the need for a cultural shift in the industry to embrace new technologies and improve overall efficiency.

Conclusion and Contact Information

• Scott MacKenzie wraps up the conversation by encouraging listeners to connect with Paul Jackson and explore the benefits of Method.me.
• Paul Jackson provides a specific link for listeners to access Method.me and download a checklist to help them evaluate their business needs.
• Scott MacKenzie reiterates the importance of staying informed and adopting innovative solutions to succeed in the industry.
• The conversation ends with a reminder of the upcoming medical device conference in Boston and the importance of continuous learning and collaboration.