Industrial Talk Media

Scott MacKenzie hosts an industrial podcast, emphasizing education, collaboration, and innovation. He interviews Kieran Gilmurray, an expert in business technology with 30 years of experience. They discuss generative AI, highlighting its potential in industries like manufacturing. Kieran explains that generative AI, unlike traditional AI, allows for natural language queries and is more accessible and cost-effective. He stresses the importance of AI literacy, change management, and strategic business planning. Despite the hype, Kieran advises focusing on practical applications and ensuring AI is tied to business goals. He encourages continuous learning and collaboration to stay ahead in the rapidly evolving tech landscape.

Action Items
[ ] Reach out to Kieran Gilmurray on his website KieranGilmurray.com or on LinkedIn to learn more about generative AI and its applications.
[ ] Explore ways to incorporate generative AI into your manufacturing or business processes, focusing on automating mundane tasks and improving decision-making.
[ ] Implement a comprehensive education and change management program to help your team understand the benefits and risks of generative AI and how to use it effectively.
Outline
Introduction to Industrial Talk Podcast
Scott MacKenzie introduces the Industrial Talk Podcast, emphasizing its focus on industry professionals and their innovations.
Scott thanks listeners for their support and highlights the importance of education, collaboration, and innovation in the industry.
The podcast is described as the "Spotify for industry," aiming to amplify conversations and content related to industrial trends and innovations.
Scott mentions the importance of trusted professionals and the need for companies to be resilient and successful through innovation.
Announcement of Upcoming Event and Generative AI Discussion
Scott promotes an upcoming event by Iris, focusing on thermographic sustainability and factory tours.
He encourages listeners to sign up for the event, which will be available on demand.
Scott introduces the main topic of the episode: a conversation with Kieran Gil Murray about generative AI.
Kieran is described as a professional with extensive experience in business technology, automation, AI, and data analytics.
Kieran Gil Murray's Background and Experience
Kieran shares his background, mentioning his 30 years of experience in various roles and industries.
He emphasizes the importance of automation, AI, and data analytics in business transformation.
Kieran discusses his experience working with top organizations and the challenges of implementing technology in businesses.
He highlights the need for a balanced approach to technology, including running businesses during good and bad times to understand leadership effectively.
Understanding Generative AI
Kieran explains generative AI as a subset of artificial intelligence that mimics human skills and intellect.
He contrasts generative AI with traditional AI, which required significant resources and time to build and maintain.
Kieran describes how generative AI models like GPT-3 can provide answers to a wide variety of questions in human-like language.
He emphasizes the accessibility and cost-effectiveness of generative AI, making it a democratized technology.
Challenges and Accuracy of Generative AI
Scott asks about ensuring the accuracy of generative AI answers.
Kieran explains the concept of hallucinations in generative AI, where the model provides plausible but incorrect answers.
He shares examples of AI-generated content being used inappropriately, such as lawyers using AI-generated legal cases.
Kieran advises validating AI-generated answers by checking multiple sources, asking for references, and using other tools for cross-verification.
Practical Applications of Generative AI in Industry
Scott inquires about how manufacturers can leverage generative AI.
Kieran discusses the potential of AI in manufacturing, including predictive maintenance, quality control, and production optimization.
He emphasizes the importance of AI education and change management to convince and train employees.
Kieran highlights the need for a balanced approach, combining AI with human expertise to achieve productive outcomes.
Overcoming Resistance to Change and AI Adoption
Scott and Kieran discuss the challenges of overcoming resistance to change and AI adoption in organizations.
Kieran emphasizes the importance of change management and AI literacy for employees.
He shares examples of the decline in manufacturing jobs due to a lack of skills and the need for continuous education and training.
Kieran advises building teams for the future and considering a business strategy that includes people, technology, and skills development.

KIERAN GILMURRAY'S CONTACT INFORMATION:
Personal LinkedIn: https://www.linkedin.com/in/kierangilmurray/
Company LinkedIn: https://www.linkedin.com/company/thettg/
Company Website: https://thettg.com/

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Industrial Talk is onsite at FABTECH and talking to Doug Trout, Director at Precision Metalforming Association (PMA) about "PMA providing tools for manufacturing success".

Scott MacKenzie and Doug Trout discuss the importance of collaboration and innovation in the manufacturing industry, highlighting the Precision Metalforming Association (PMA) and its role in supporting industry professionals. They emphasize the value of trade shows like Fabtech, where exhibitors and attendees can connect, share knowledge, and showcase the latest technologies. Trout, the director of exhibitions, explains his role in organizing the metal forming section of FABTECH, which includes metal stamping, tool and die press automation, and robotics. He underscores the significance of having demonstrable products and the power of face-to-face interactions in fostering business relationships.

Action Items
[ ] Get in touch with Doug Trout at PMA (dtrout@pma.org) to learn more about exhibiting at Fabtech.
[ ] Check out the FABTECH website at fabtech-expo.com for information and resources on exhibiting.
[ ] Connect with Doug Trout on LinkedIn to stay updated on Fabtech and PMA.
Outline
Welcome to Industrial Talk Podcast
Scott MacKenzie welcomes listeners and celebrates industry professionals for their boldness, bravery, innovation, collaboration, and problem-solving skills.
Scott MacKenzie mentions the sponsorship by PMA and encourages listeners to visit pma.org.
Scott MacKenzie highlights the excitement and passion at Fabtech in Orlando, Florida, emphasizing the vast technology on display.
Introduction of Doug Trout
Scott MacKenzie introduces Doug Trout, the director of exhibitions, and expresses excitement about the event.
Doug Trout shares his positive experience at FABTECH, despite initial concerns about the hurricane.
Doug Trout describes the success of the event, with exhibitors and attendees being extremely excited.
Scott MacKenzie and Doug Trout discuss the criteria for determining success at the event, focusing on interactions and solutions provided.
Collaboration and Technology at FABTECH
Doug Trout emphasizes the collegial and collaborative nature of the event, where exhibitors are open to helping attendees.
Scott MacKenzie and Doug Trout discuss the importance of finding trusted individuals to help with manufacturing challenges.
Doug Trout highlights the collaboration among exhibitors, with each contributing to the overall success of the event.
Scott MacKenzie and Doug Trout discuss the wide range of technologies and solutions available at FABTECH, from metal stamping to robotics.
Innovation and Evolution at FABTECH
Scott MacKenzie and Doug Trout discuss the evolution of technology and innovation at Fabtech, with a focus on precision and automation.
Doug Trout shares his experience of being amazed by the latest technologies and the genius behind them.
Scott MacKenzie and Doug Trout discuss the role of AI and data analysis in enhancing manufacturing processes.
Doug Trout explains his role as the director of exhibitions, overseeing the metal forming section of the show.
Support and Resources for Exhibitors
Doug Trout describes the strategic management team responsible for organizing FABTECH and their respective responsibilities.
Scott MacKenzie and Doug Trout discuss the importance of having demonstrable products and starting conversations with attendees.
Doug Trout shares a personal anecdote about the complexity of a simple metal part, highlighting the intellectual horsepower behind such innovations.
Doug Trout emphasizes the support and resources available for first-time exhibitors, including hand-holding and guidance.
Future of Trade Shows and Final Thoughts
Doug Trout discusses the ongoing relevance of trade shows, despite some skepticism about their future.
Scott MacKenzie and Doug Trout agree that face-to-face interactions and handshakes are irreplaceable in business relationships.
Doug Trout highlights the importance of exhibitors bringing their A game and making Fabtech their biggest marketing initiative of the year.
Scott MacKenzie and Doug Trout discuss the importance of collaboration and finding organizations like PMA to help with the manufacturing journey.
Closing Remarks and Contact Information
Scott MacKenzie wraps up the conversation, emphasizing the excitement and importance of FABTECH.
Doug Trout provides contact information for those interested in participating in Fabtech, including email and LinkedIn.
Scott MacKenzie thanks Doug Trout and encourages listeners to visit pma.org for more information.
The podcast concludes with a reminder to stay tuned for more conversations and to visit industrialtalk.com for more content.

Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2023. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy!

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Industrial Talk is onsite at Accruent Insights and talking to Gilles Mepossi Noutcha, Vice President at Accruent about "Comprehensive solutions for managing telcom assets".

Scott MacKenzie hosts an industrial talk podcast episode featuring Gilles Mepossi Noutcha, General Manager for the Sites Portfolio at Accruent. Mepossi discusses two of Accruent's products: Lucernex, a real estate management software for retailers, and Siterra, which manages telco tower assets. Lucernex helps retailers optimize their real estate portfolios by managing lease terms, project management, and lease accounting. Siterra assists telco companies in managing their tower assets, including lease management and joint usage. Mepossi also highlights Accruent's compliance with international lease accounting standards and their customer-centric approach, emphasizing global market knowledge and post-sale support.

Outline
Mepossi greets the audience and confirms his home base is Houston, despite previous discussions about the UK.
Mepossi's Background and Role
Mepossi introduces himself as Gilles Mepossi Noutcha, generally known as Mepossi.
He explains his role as the General Manager for the Sites Portfolio at Accruent, overseeing two products: Lucernex and Siterra.
Lucernex is a real estate management software for diverse clientele, including dialysis centers and corporate clients.
Siterra manages real estate for telco companies, helping them maintain their network infrastructure.
Overview of Lucernex and Its Functionality
Mepossi describes Lucernex as a solution for managing the real estate portfolio of retailers, from planning and site selection to operations and optimization.
The software helps manage lease terms and critical dates, providing a one-stop shop for all real estate-related information.
Mepossi explains the importance of project management and lease administration in the retail industry.
He highlights the configurability of Lucernex, allowing it to customize to unique business use cases.
Data Population and Integration with Red Eye
Scott inquires about how Lucernex populates data for both Greenfield and Brownfield locations.
Mepossi explains the straightforward process for Greenfield locations, involving uploading site information and configuring workflows.
For Brownfield locations, Lucernex can migrate data from existing systems, ensuring a smooth transition.
Mepossi mentions the recent acquisition of Red Eye, which will integrate with Lucernex to enhance document management capabilities.
Introduction to Cytera and Telco Management
Scott shifts the conversation to Siterra, the second product in Mepossi's portfolio, focusing on telco tower management.
Mepossi explains that Siterra helps telco companies manage their assets, including renovation and expansion of towers.
He discusses the shift in the industry where telco companies offload tower assets to specialized operators for better optimization.
Siterra allows telco operators to market their assets to multiple end customers, enhancing efficiency and reducing costs.
Changes in UK Lease Treatment and Compliance
Scott asks about changes in the UK regarding lease treatment, specifically the FRS 102 amendment.
Mepossi explains that the new standard aligns UK lease treatment with international standards, requiring lease liabilities to be reflected on the balance sheet.
He reassures that Lucernex is already compliant with the international standard, positioning it well to help UK and Irish customers comply with the new regulation.
Mepossi emphasizes Accruent's commitment to staying current with global regulations and supporting customers accordingly.
Accruent's Global Strategy and Customer Focus
Scott inquires about how Accruent stays current with global changes and adapts its solutions.
Mepossi outlines Accruent's approach, focusing on a comprehensive offering beyond just the product, including local market knowledge, regulatory compliance, and post-sale support.
He highlights the importance of a strong product, local sales force, and customer success organization in supporting global customers.
Mepossi reiterates Accruent's commitment to continuous improvement and supporting customers in compliance with local regulations.
Optimizing Property with Lucernex
Scott asks how Lucernex helps optimize property assets.
Mepossi explains that Lucernex provides data to help make decisions about renewing, exiting, or optimizing leases.
The system simplifies lease documents, providing insights into cost per square footage and lease obligations.

GILLES MEPOSSI NOUTCHA'S CONTACT INFORMATION:
Personal LinkedIn: https://www.linkedin.com/in/gilles-mepossi-noutcha-58a18550/
Company LinkedIn: https://www.linkedin.com/company/accruent/
Company Website: https://www.accruent.com/

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Industrial Talk is onsite at OMG, Q1 Meeting and talking to Carlos Toro and Claudio Soarzo Cataldo with NTT Data  about "Data and Analytics solutions that drive insights and operational success."

Scott MacKenzie hosts an industrial podcast featuring Claudio and Carlos from NTT DATA, discussing their work on digital twins and micro factories. Claudio, head of digital technology in Entity Data Chile, and Carlos, head of data and analytics, explain how digital twins enhance efficiency and safety in industries like mining. They highlight the importance of data management and the development of a composable digital twin methodology. Carlos introduces the concept of micro factories as training and showcasing tools, which can be used for remote monitoring and supply chain optimization. The conversation emphasizes the role of data analytics in driving industrial innovation and efficiency.

Action Items
[ ] Explore the possibility of bringing the micro factory to the OMG event in Las Vegas.
[ ] Investigate the feasibility of remotely monitoring the micro factory located in Chile from other locations.
[ ] Create a dynamic, web-based application for the OMG Capabilities Periodic Table, building on the micro factory project.
[ ] Investigate the capability to optimize operations across multiple micro factory locations.
Outline
Introduction and Welcome
Scott MacKenzie introduces the Industrial Talk podcast, emphasizing its focus on industry professionals and innovations.
Scott welcomes listeners and highlights the importance of industry professionals in solving global problems.
The podcast is broadcasting live from the OMG Q1 meeting in Reston, Virginia, with potential background noise from the event.
Scott sets the stage for the conversation with Claudio and Carlos from NTT, hinting at their significant contributions to the industry.
Background of Claudio and Carlos
Claudio introduces himself as the head of the digital technology unit in NTT Data Chile, overseeing four foundations: data and analytics, digital architecture, cybersecurity, and digital experience.
Claudio mentions the importance of digital twins and the role of Carlos in enhancing their maturity level over the past year.
Carlos provides his background, detailing his role in heading the data and analytics unit and supporting Latin region operations in various countries.
Both Claudio and Carlos emphasize the importance of digital twins as a new value offer for the company, bringing faster and better solutions to customers.
Overview of NTT DATA and Digital Twins
Claudio explains that NTT DATA is part of the Japanese entity group, originally a telecommunications company that expanded into consultancy.
The company helps clients define, implement, and transform digital transformation processes end-to-end.
Carlos discusses the importance of user needs in driving digital twin projects and the need for a composable approach to build digital twins quickly and effectively.
The conversation touches on the challenges of developing digital twins in different industries and the importance of data management and machine learning.
Challenges and Benefits of Digital Twins
Claudio shares the Chilean experience with digital twins, highlighting the benefits for mining processes, such as reducing friction, work accidents, and improving efficiency.
Scott acknowledges the cultural challenges of implementing new technologies in mature industries and the importance of leveraging data for better insights.
Carlos introduces the concept of micro factories as a training and showcasing tool for digital twins, explaining the need for a new profile of digital twin specialists.
The micro factory allows for the development and testing of services, such as connectivity to industrial protocols, and can be used for remote monitoring and marketing.
Micro Factory and Remote Monitoring
Carlos elaborates on the micro factory's role in training people and showcasing digital twin capabilities without sharing confidential data.
The micro factory can be used to test and develop new technologies, such as predictive analytics for conveyor belts, and can be replicated in different regions.
Scott expresses interest in seeing standards and work in action, emphasizing the importance of practical demonstrations.
Claudio highlights the micro factory's role in creating new talent and developing new pathways for digital twin capabilities.
Future Directions and Contact Information
Claudio mentions that this is a future idea for the company, focusing on different lines of production and factories.

CARLOS TORO'S CONTACT INFORMATION:
Personal LinkedIn: https://www.linkedin.com/in/claudio-soarzo/
Company LinkedIn: https://www.linkedin.com/company/ntt-data-europe-latam/
Company Website: https://www.nttdata.com/global/en/
CLAUDIO SOARZO CATALDO'S CONTACT INFORMATION:
Personal LinkedIn: https://www.linkedin.com/in/claudio-soarzo/

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Industrial Talk is onsite at Accruent Insights and talking to Pete Mansel, CSO at Accruent about "Providing a comprehensive technology suite to address today’s asset challenges".

Pete Mansel, Chief Sales Officer at Accruent, discussed the evolution of their global sales strategy, emphasizing integrated solutions to meet client needs. He highlighted the importance of connected workflows and reducing vendor reliance. Mansel shared a success story of a pipeline company centralizing their engineering documents, which took nine months and continues with ongoing enhancements. He noted trends such as digital transformation, cloud adoption, and the regulatory landscape, particularly in Australia and New Zealand. Mansel also touched on the application of AI in predictive maintenance and the need for automation due to labor market challenges.

Action Items
[ ] Connect with Pete Mansell on LinkedIn or email him at pete.mansell@accruent.com.
Outline
Introduction and Welcome
Scott MacKenzie welcomes listeners and thanks them for their support, emphasizing the platform's celebration of industrial professionals.
Scott mentions the event location in San Antonio, Texas, and notes the lively atmosphere.
Scott introduces Pete Mansel, Chief Sales Officer at Crew, and sets the stage for discussing sales trends.
Pete Mansel's Background and Role
Pete Mansell provides a brief background, mentioning his six-year tenure at Crew and the transformation of the company into an enterprise software company.
Pete elaborates on the global nature of his role, mentioning teams in North America, Europe, Latin America, Australia, and New Zealand.
He discusses the collaboration required across different time zones and the importance of unifying the global team.
Pete highlights the diverse portfolio of solutions offered by Crew, including asset management and workplace solutions.
Strategic Approach to Integrated Solutions
Scott and Pete discuss the strategic goal of providing comprehensive, integrated solutions rather than point solutions.
Pete explains that many clients prefer integrated suites to reduce the number of vendors and drive greater efficiencies.
He emphasizes the importance of connected workflows and bringing together best-of-breed technologies to provide a common platform.
Pete mentions the role of change management in helping clients transition to integrated solutions.
Customer Relationships and Value Propositions
Pete discusses the importance of understanding customer pain points and developing a vision for their future needs.
He explains the process of collaborating with customers to create project plans and develop value propositions.
Pete highlights the importance of demonstrating quantifiable ROI and working with customers to refine business models.
He shares an example of a large pipeline company that centralized their engineering documents to improve efficiency and safety.
Success Stories and Customer Partnerships
Pete shares a success story about a pipeline company that centralized their engineering documents using Crew's solutions.
He explains how the company standardized on a common platform, improving training, knowledge sharing, and maintenance.
Pete mentions the nine-month initial project and the ongoing partnership with the company for continuous improvement.
He discusses the importance of staying ahead of the curve with new capabilities and innovations.
Trends and Future Directions
Pete identifies trends such as the push for holistic offerings, digital transformation, and a cloud-first mindset.
He mentions the regulatory landscape, particularly in Australia and New Zealand, and the need for cloud infrastructure.
Pete discusses the importance of integrated platform offerings and the role of AI in predictive maintenance.
He shares examples of clients looking to automate workflows and reduce the human element in processes.
AI and Digital Transformation
Pete talks about the application of AI in predictive maintenance and the importance of leveraging technology to scale productivity.
He mentions internal experiments with AI at Crew and the goal of embedding AI within their products.
Pete shares an example of a client looking to automate work orders using IoT sensors and AI-based rules engines.
He discusses the impact of AI on addressing labor market challenges and the need for digital-first technologies.

PETE MANSEL'S CONTACT INFORMATION:

Personal LinkedIn: https://www.linkedin.com/in/pmansel/

Company LinkedIn: https://www.linkedin.com/company/accruent/

Company Website: https://www.accruent.com/

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