The post Mr. Thomas Didier with InforEAM talks about Common Misconceptions of Software Implementations appeared first on Industrial Talk.

In this week's Industrial Talk Podcast we're talking to Kenneth Forlemu, Solutions Architect at Infor and Infor EAM about “Using the power of Transactional Data for Insights into your Asset Health”. Get the answers to your EAM questions along with Kenneth's unique insight on the “How” on this Industrial Talk interview!

You can find out more about Kenneth and the wonderful team at Infor by the links below. Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2020. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy!

KENNETH FORLEMU'S CONTACT INFORMATION:

Personal LinkedIn: https://www.linkedin.com/in/kenneth-forlemu-6ba5808/

Infor LinkedIn: https://www.linkedin.com/company/infor/

Infor Facebook: https://www.facebook.com/infor/

Infor Twitter: https://twitter.com/infor

Infor Website: https://www.infor.com/

PODCAST VIDEO:

YOUR INFOR EAM TOOLKIT:

Click on the InforEAM Toolkit picture above and receive the following “Must Have” EAM reports:

1. 7 Steps for implementing reliability-based maintenance
2. 10 steps toward a paperless operation with mobile EAM checklist
3. Asset intensive industries, finding the straightest path to the cloud
4. EAM vs CMMS, don't get fooled
5. Infor EAM Brochure
6. Infor EAM Overview
7. 9 fleet management challenges and how to resolve

THE STRATEGIC REASON “WHY YOU NEED TO PODCAST”:

OTHER GREAT INDUSTRIAL RESOURCES:

CAP Logistics: https://www.caplogistics.com/

Hitachi Vantara: https://www.hitachivantara.com/en-us/home.html

Industrial Marketing Solutions:  https://industrialtalk.com/industrial-marketing/

Industrial Academy: https://industrialtalk.com/industrial-academy/

Industrial Dojo: https://industrialtalk.com/industrial_dojo/

Safety With Purpose Podcast: https://safetywithpurpose.com/

YOUR INDUSTRIAL DIGITAL TOOLBOX:

LifterLMS: Get One Month Free for $1 – https://lifterlms.com/

Active Campaign: Active Campaign Link

Social Jukebox: https://www.socialjukebox.com/

Industrial Academy (One Month Free Access and One Free Licence for Future Industrial Leader):

More InforEAM Related Podcasts Below:

https://industrialtalk.com/infoream/

Business Beatitude the Book

Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES…The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!

TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!

Reserve My Copy and My 25% Discount

PODCAST TRANSCRIPTION:

SUMMARY KEYWORDS

Infor, InforEAM, kenneth, asset, incrementally, industry, industrial, platform, transactional data, business, data, Industry 4.0, conversation, users, podcast, customer, existing, health, talk

00:04

Welcome to the industrial talk podcast with Scott MacKenzie. Scott is a passionate industry professional dedicated to transferring cutting edge industry focused innovations and trends while highlighting the men and women who keep the world moving. So put on your hard hat, grab your work boots, and let's go. All right. Welcome to the industrial talk podcast. absolute honor absolutely an honor that you've joined the industrial talk podcast where we celebrate industrial heroes, the women and men of industry, the women and men of manufacturing, and everything in between. You are bold, you are brave, you dare greatly you innovate. When you innovate, I love the innovation side. And you're changing lives and you're changing the world. That's why we celebrate you on the industrial talk podcast, in the hot seat in the industrial talk, hotseat Kenneth Forlemu. Forlemu. Nope, I got that right. InforEAM is the topic. Let's get rockin, you know, what's a great town.

01:12

We had a little family matter to address, not just a friend.

01:19

And we had to go up to Nashville. And we spent some time up there. You know what's so great about Nashville? They've got seasons, they've got great food. They've got great music, they've got great people. It's a great place. So anyway, we had a good time up there. And

01:38

highly recommend if you've put that on your bucket list if you've never been there. Great, great. town. All right. We've been talking a lot about asset management and

01:50

this IoT world that we live in, how do you enable all that? What do you do? You need a platform, you need a platform like InforEAM. And that's the sort of the Industry4.0 enabler you need, you know, you're collecting all this data, and you need a system. But this conversations just a tad bit different. And what makes it so interesting is that many of the individuals that I have spoken to, and we have talked a lot about IoT IoT Industry4.0 edge, everything cloud, you name it, we've talked about it in that space. And it's all great conversation. But what if I want to approach it incrementally? What if I want to take this digital journey incrementally, you will need a system you will need a platform to be able to proceed forward into the future creating that business of resiliency, you're going to have to do that you're going to have to have an enterprise Asset Management System. You know, just put that down? Why not start there? So you say okay, I'm going to start there.

03:00

I understand all about the devices, I understand all about the great innovation that is taking place within this industry4.0, but if I want to just do it incrementally, can I do it with a system

03:15

and and just be able to capture transactional data to get really clear indication on the health of my assets? And the answer is absolutely, positively Yes. And that's what this is about. So let's say you want to go down this journey, you're gonna have to have a system, right? You're gonna have to have a system?

03:37

And can I leverage that system to be able to generate insights into my right into my, the health of my assets and my business on a real time basis? And the answer is yes, you can take existing transactional data and be able to draw from that clear indication of the health of your assets. That's what we're going to be talking about with Kenneth. He is a Solution Architect, I go out to his stat card out on LinkedIn. Yep. Here is the cool thing about it. He's been with Infor right? He is a I want to say a senior architect. Yeah. He's been with Infor for 21 years. Well, so he knows his stuff. He understands what business needs. He understands how to leverage technology to its fullest. Mark my words, you're gonna love this particular interview because we're just, we're just helping listeners and individuals. Take this journey forward this industrial 4.0 journey and how do I do it? There's just a lot of moving parts. But I'll tell you right at the center of that is an enterprise system that you need to put in place and can add system right can add system be able to analyze the health of your overall assets and condition of your

05:00

Business and the answer is absolutely. All right. Let's get a go in with the interview candidate Forlemu, that's fo r l e m EU senior architect. Not many of those guys out there so you'll be able to find him reach out to him on his card. We'll have all the other contact Information at industrialtalk.com. So enjoy the interview with transactional data's on the hotseat. Let's not mess around with that. Enjoy. Alright, Kenneth, welcome to the industrialtalk Podcast. I am so glad that you made time in your schedule to be able to be on this particular podcast and share your sage advice with acid management's. There you go. That's my that's my introduction. How are you doing? I'm doing great. I'm doing great. Thanks for for inviting me to join your podcast. It's definitely the the honors on all on this side. Which is because I got your stat card up there, I've got your, your LinkedIn stack card, I've got your form that you filled out. And I'm telling you, you've got mad, mad street cred out there when it comes to maintenance asset management and and that the InforEAM platform. And I always think that that Infor aim platform is a facilitator of the industry4.0, because it's one thing and we're going to go into this and you're going to tell the story, but I have to get this off my chest listeners, bear with me. So okay.

06:25

All this talk and all this excitement that's wrapped around industry 4.0. And it's like, I've got to go out, I'm gonna do this, I'm gonna do that. But they have no place to put the data. Like, you got to have it. And then when you get the data, you got to be able to sort of do something with it. Not you have to stick in some fashion Yes, site collection of data for the sake of collecting data. Well, it's like digging a ditch, just because I mean, yeah, did I mean did it cosmic transformation is quite quite a quite a big deal these days. Because, as you know, they call it big database is all about it, basically AI

07:03

diligence is days that we can actually manage such unstructured data. Before we get into that. So let's give us a little background on who Kenneth is. And then we're gonna dive into transactional asset health.

07:16

Yes, so my name is cannot follow me I hail from originally from Cameroon. That's in the west part of Africa. I'm came to the States to study

07:27

in 1994 and went get an MBA and join in for 1999. And here I am. Today it so 21 plus years. You're one of the old ones. That dinosaurs Yeah, but boy, do you? You know, that system? You know that? If Have you always been with the sort of the EM platform? Yes. Yeah. So.

07:54

So I started with MPT, which is the right, the brainchild of eating four of em, then progress to, to info E, which I've been using for, for the last, I'll say last 1819 years. So, as you've seen a lot, I've seen a lot. And I've, I've gone through the ranks tools from consulting to project manager to architect which I am today. So it's the full breadth of the implementation. There's no question I could ask you that you don't know. I hope so.

08:27

Because I can imagine you just sort of sometimes sit back and you say, Hey, I was with Mt. Two, we, we had this system, we were pretty proud of it and all this good stuff. And it did a lot of fun stuff to where you are today. And you're looking at what, you know, the cloud suite that in for all of those solutions, how they talk to each other and link and collect data, great insights. I've just, I can't imagine how far that is. But the good news, the good news about InforEAM is that is growing very rapidly, which means that I have never bought to learn new things. So every single release has a lot of stuff that that I have to learn. So it's a it's it's probably I mean, it's progressing very, very fast. So that's interesting you make and we were talking briefly prior to the podcast, innovation never stops, and that he nodes with the Infor em platform. And that's like, that's a pretty doggone robust platform. And it's all evolved point C growing, adding new features every every, every half a year, I have to ask one question I have to where are you getting? Is that internal? Or do you listen to users and user saying, Hey, we really would like this thing to do XYZ, would you? And then of course, create the the you know, yeah. But there's really three areas. We have to have user conferences. Yeah, that we stay users actually share his experiences. We have what we call the product product improvement requests that users customers can also actually submit requests for improvements.

10:01

And then of course, we are on the road implementing em. And we meet new challenges every day, which we need to meet customer demands and customer need. So we all project that back to our development team, reviews them, contacts, industry experts, and then put them in the roadmap was for what is necessary. See,

10:22

once again, as just industry wide, we just never stop innovating. Oh, and that innovation always constantly impacts the enterprise. So it's a beautiful thing, honestly. So it's a beautiful thing. And I bet, I bet you still get to the point where it's like, Wow, that's cool. I That's all it is. Yeah, this in fact, just two days ago, I saw something in E in E info E and which I have not seen before. And I said, Well, that was really cool.

10:50

This is just slightly some new features that nobody talks about, which are very neat. See, you know, and cool is a technical term. Yeah, I might have. Yeah. Cool.

11:01

All right. Before we can really get into the conversation, I want to sort of frame this discussion because this is interesting. I've, I've had the fortunate opportunity to interview a lot of people and this whole industry 4.0, IoT, IoT, edge cloud, you name it all under the industry 4.0 sort of banner, digital journey five, it never stops. Yes. The interesting part about that, if I put my business hat on, is it sir? I mean, do I have to really go down that road? One or two? I have existing data that I just don't even access? I would see. And that's where we start talking about transactional data? Can you sort of outline that a little bit?

11:44

Yes, transactional data for us means that

11:48

this is data which is being created from using InforEAM. So when you capture all your inputs, all your attributes on work orders, whether it is work management, procure to pay, plan to inventory, when you have all that data in the system living in structured data at this point, you cannot use it because you have all the attributes you use it for, to actually use some algorithms, some logic. So business use cases, to actually capture exactly how you want what you want to capture out of the system. So we use our current transactional data to, to develop algorithms to to measure whatever want to measure, in this case, perhaps asset health. And you say that's not even you haven't even deployed an IoT device yet? Not yet. Just looking at transactions with Yes, within the business. And that's great in a work order. That's correct. Can I have my asset registry, Ticket Ticket Ticket Ticket, and I've got data behind it now. But but there's a lot of work that has to be done to get to that point, right? Well, yes. And that's part of the implementation. Because when we go to implement em, we need to do to find out what are the overarching requirements for the customer? What What's your goal? Right? He has, I mean, you're gonna achieve a lot from em, want to make sure that as part of implementation, we're capturing all the inputs that may be used to actually calculate as a health? See, that's interesting, because you can sit there, have that conversation, have that design conversation saying what's important? Yes. Where are the gaps? This is how it how the system sort of deals with it. And to be able to really say, I got a good picture. Let's take this transactional data and create this dashboard, this insight, this ability, and it's really just from the system itself from from a system itself. Normally, I mean, the only edit

13:46

I guess energy would be to, to to come up with the algorithm on watch the finance asset health in your industry, what do you consider asset health

13:55

care differs from industries, but you're glossing over, you've got to put the time, energy and effort in the beginning to be able to do that. Right. A lot. Yeah. And and my, my history and recommendation to the leaders or listeners is the fact that that has to be done. And don't cut, don't cut corners. It can be arduous, painful, but don't don't cut corners on that. It makes I agree. Yeah, I agree. It makes probably the implementation

14:26

far more accessible. And that I think that what you said is very, very interesting because they are different. When we go to customer sites, they are on different levels on their maintenance operations. We are very mature companies. We have companies that just getting into maturity. Those companies are very mature in their operations, the company, the companies that want to make sure that they have all the inputs to capture that asset health are the companies that may not be at that step, same level.

14:58

Just go incrementally.

15:00

Just phase it in, right? We don't have to do everything at one. And phase one, we can go to phase two, phase three or phase four. She can just progressively go into into the implementation to make sure that by phase five, that's where you're gonna end. You have all the inputs actually capital asset health, she doesn't have to anyone. That's good. So you can you can deploy the Infor em platform incrementally. Yes. Wow.

15:29

That's good. And that's what we advise, in fact, because what we've discussed, we've discovered is that many customers who want to get get everything, all the bells and whistles before they actually go live.

15:41

They may never go live. Yeah, they may never go live. You're right about that. That's true. Nobody's gonna know. I'm ready. Let's turn it on. I mean, I and I always tell it with with a very simple example, that's good. If you have a new app in the App Store. You notice they have updates, perhaps every couple of months, and within five years, you have a full fledged update from day one, he was not didn't have all the features. I thought you could have an example. Because you have incrementally added features to mature, make changes along the way, once you get it. Right. See, I like that that's a great analogy. That's a great example. The other thing that

16:21

that exists out in a mature business, you've got legacy stuff, you got legacy systems and legacy data collecting, you know, transmitting devices. Correct. That's all a part of that. Right. You you sort of optimize what they have. Right now. You could do it incrementally. We've already established that. But that would be an ideal situation, like, optimize that existing, you know, portfolio of of, you know, systems. I agree. Agree. Agree. And in fact, that's, I know, we're not we may not talk about that today. But that's the reason we have the info is because we want to be the center of it. transformation that's waiting for wants to be. And that's our goal. And that's in four oh s right. That's info West, and that helps facilitate or connect legacy systems, right? Yeah. Nice. Yeah. See? Yes. So we want to be the center of the enterprise ecosystem, right for all their digital transformation needs. And then once again, you get the transactional data from these legacy systems. And it's able to create greater

17:38

insights and vision into the health of your asset in general as and your organization. Yes, I'm because info is maybe the center of the ecosystem, we can just grab all that data, and putting the data warehouse what we call the data lake, the lake, the lake, and then we can now transform it, and analytic tools to get exactly what you want. I'm always fascinated by the fact that, and many of these mature, you know, manufacturing businesses have all this data, it exists. And it will already Yeah. And then with this solution, this in for Iam solution and the power it possesses, you you fundamentally change that particular business with that platform, I see things that I've never seen before. That's correct. That's correct. In fact, that's why we have I'm sure you've heard of we have the person to write it, the AI the coal mine in for coal mine, yeah, mixed our AI tool.

18:41

So those are the tools that can be used to actually farm this data warehouse to, to get to get exactly what we need to make sense out of the data. I've got to ask the question, let's say and I mean, I've been very fortunate I've had, I've experienced a lot of different types of platform. Sure. Now, you have you mentioned briefly about how you've sort of changed as he gone along and you kept on growing and made him more powerful, more intuitive, whatever, it might be correct. Where's it going? It can it? Can it ever get? Are you 95% there and you know, now you're, you're fighting for the last 5% the incremental improvement, Oh, where are you at?

19:25

I'm not sure that everybody knows where we are. Right? It's one of those things just cost planning improvement, right? I mean, the world is changing, processes change, requirements change, and we just go with the flow.

19:38

You know, so it's,

19:41

what I will say is that it em is very info is very mature.

19:45

product is very mature.

19:48

But otherwise, since things are changing around the world, in terms of processes and manufacturing requirements, we have to pursue that to regulations are coming up, we have to make sure that we build in

20:00

autoregulation tools in there. Yeah.

20:04

Because your platform is that robust and flexible. And the way it's designed is pretty spectacular.

20:11

We talked, we spoke of manufacturers never stop innovating. Manufacturers never stop, and everything that goes into manufacturing all the inputs, they never stop. Right? No. And therefore, you, you have you can't be the system that says, I'm sorry, we can't accommodate that new innovation right there. You can't, yes. Good. Yes. And we also have to be too deadly technology to technology is changing, right?

20:39

I mean, not a few years ago, you know, we had a full revamp of em with what we call html5. Because we had to make e info E. Cloud from agnostic, browser agnostic. So if you already have

20:55

Firefox, we have Chrome, we have Chrome. So yeah, before it was just IE, Explorer. And that was a limiting factor for us. We now if you have any browser, you can use em is a browser agnostic today, because it's a cloud based solution. Jump on that. And I'm just I'm always, I mean, there's just so much

21:21

great things that exist with it in 4am. And not just that in for in general, the thinking that is going on the conversations that are taking place, not just internally, but also externally, the the users and the communities out there, they're just saying, and it's just making your system. Just

21:43

amazing, I love it. I love it. I can tell you've been there for 21 years, and you look like you're 13.

21:52

The good news, the actual good news for my part is that I also had the opportunity to, to work in what we call the service industries with time with info. And what I meant is that I was had been I mean, I was open to, to seeing all that info applications. Right? Click cloud suites, cloud suite, financials, cloud suite industrial? Yes. Our our products are pretty, pretty good. I see that. I have to ask the question. Yeah, I got in for I am, there's a look, there's a field, there's a user experience with it, right. And, and that's all a part of it. Because you don't want it to look like garbage, nobody will use it. And it better navigate well, because nobody will use it. And it's all about, you know, getting people to use it, if they don't use it, and then enter in good Information. And it just sort of, once again, it's a people and culture. And in fact, in fact, that's one of the teams reach out or say that info has done which was critical that after acquiring all these many companies with applications, yeah, they had to make sure that they all have the same look and feel that's exactly. So that's it mainly because otherwise you go to a company, they're using InforEAM and the other person's using this system or application, they wouldn't even tell if they're from the same company. Yeah, right. So we have an in house

23:12

department where the actual job is to unify the platforms. See, I love that heavy because oh, if I had the if I was king of Infor, I'd probably screw it up and it'll be orange over here. Then the other lapper probably green and it would look. I it wouldn't work. It wouldn't work, then. And there's a there's a a look that. Yes. Is

23:40

it's not threatening? And I've been a part of other systems long ago, by the way. Oh, really? Oh, yeah. Long ago. Yeah. And they were awful. Yeah, it's made it quite, quite easy for the eyes.

23:55

And you know, what's interesting, because you have Infor OS. And I remember long ago, taking off my history hat here is

24:03

the biggest challenge was always like, you walk into a client and say, so what about your legacy systems? What's important? What's not what, what do you do if you have that conversation? And there's always the time when somebody says, that's the most important legacy system? I'm never getting rid of it. And it might have been a dog on Excel spreadsheet, who knows right? There, you got to try to figure out an interface between the Excel spreadsheet and your enterprise system by system a mess. No, no, yeah, you sit there and in pain. All right, we're gonna have to wrap this up. I like it. transactional asset help. That is a powerful conversation you're looking at in for em, just through the transactional activity of your business. And let's say the legacy systems that exist today, you're able to pull out some really decent gold nuggets of Information and insights.

24:55

definitely get back to your leadership. I will nuggets of Information and

25:00

assets and insights. Good ever put it on a bumper sticker? Hey, are you on LinkedIn?

25:08

Yes, I am LinkedIn. Yes. Okay. Got a good stack card out there. And I'm gonna spell this out for you. Is Kenneth K and E th. For Lemieux? Did I say the right? That's correct. That's FLR l e m EU yet? And I'm sure there's not many out there that no, I'm the only one that you're the only one on it.

25:33

Yeah, check it out, man. I guarantee it. That's pretty

25:37

good kazillion users of LinkedIn. So

25:41

he's the only one. Is that rare?

25:45

All right. Kevin, thank you very much for joining the industrial talk podcast. Absolutely enjoyed the conversation. Now listeners.

25:53

Do not go away. Stay tuned. We're gonna wrap it up all on the other side of the break. Remember, Kenneth we're gonna wrap that up on for him. All the contact Information will be industrial talk comm Of course. Thank you, Kenneth again. Thank you very much. All right, listeners. Stay tuned, we will be right back. You're listening to the industrial talk Podcast Network.

26:21

All right, can afford me Forlemu Oh, sorry about that. KENNETH, I'm trying very. Alright, you can tell he has some mad skills out there, reach out to him on his LinkedIn,

26:32

he would be absolutely happy to connect. Now we talked a lot about it. 4am on this particular podcast, now you have a suite of other cloud solutions within the EU and in for family. They've got the OS. That means in four OS, you can connect to all those legacy systems which I know you have, right. And then you've got also in for Coleman. That's their AI product.

26:56

tell you it's exciting times. All right. Reach out to him, you're gonna have all the Information that you need about Canada at industrial talk comm as always, I'm telling you to be bold, brave, Daring Greatly, and not just you. But I want you to find individuals that are bold, brave and daring greatly. And then you'll change the world. And you're gonna have a great time.

27:19

Everything out on industrialtalk com, have a wonderful day, be safe, and we're gonna have another interview shortly.

The post Mr. Kenneth Forlemu with InforEAM talks about Powerful Insights into Asset Transactional Data appeared first on Industrial Talk.

The post Mr. Bob Carnes with LP Corporation an InforEAM User talks about Leveraging InforEAM to Achieve Best In Class Manufacturing appeared first on Industrial Talk.

In this week's Industrial Talk Podcast we're talking to Marty Osborn, President of Advoco and Infor EAM Solutions Partner about “When Maintenance Matters and the 5-Enemies of Success”. Get the answers to your EAM questions along with Marty's unique insight on the “How” on this Industrial Talk interview!

You can find out more about Marty and the wonderful team at Advoco by the links below. Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2020. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy!

MARTY OSBORN'S CONTACT INFORMATION:

Personal LinkedIn: https://www.linkedin.com/in/marty-osborn-78ba9b5/

Advoco Company LinkedIn: https://www.linkedin.com/company/advoco/

Advoco Website: https://www.advocoinc.com/

PODCAST VIDEO:

YOUR INFOR EAM TOOLKIT:

Click on the InforEAM Toolkit picture above and receive the following “Must Have” EAM reports:

1. 7 Steps for implementing reliability-based maintenance
2. 10 steps toward a paperless operation with mobile EAM checklist
3. Asset intensive industries, finding the straightest path to the cloud
4. EAM vs CMMS, don't get fooled
5. Infor EAM Brochure
6. Infor EAM Overview
7. 9 fleet management challenges and how to resolve

THE STRATEGIC REASON “WHY YOU NEED TO PODCAST”:

OTHER GREAT INDUSTRIAL RESOURCES:

CAP Logistics: https://www.caplogistics.com/

Hitachi Vantara: https://www.hitachivantara.com/en-us/home.html

Industrial Marketing Solutions:  https://industrialtalk.com/industrial-marketing/

Industrial Academy: https://industrialtalk.com/industrial-academy/

Industrial Dojo: https://industrialtalk.com/industrial_dojo/

Safety With Purpose Podcast: https://safetywithpurpose.com/

YOUR INDUSTRIAL DIGITAL TOOLBOX:

LifterLMS: Get One Month Free for $1 – https://lifterlms.com/

Active Campaign: Active Campaign Link

Social Jukebox: https://www.socialjukebox.com/

Industrial Academy (One Month Free Access and One Free Licence for Future Industrial Leader):

More InforEAM Related Podcasts Below:

https://industrialtalk.com/infoream/

Business Beatitude the Book

Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES…The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!

TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!

Reserve My Copy and My 25% Discount

PODCAST TRANSCRIPTION:

SUMMARY KEYWORDS

Maintenance, InforEAM, Marty Osborn, Advoco, implementations, IoT, IIoT, trusted advisor, organization, conversation, listeners, culture, success, trust, Osborn, team, talk, matter, understand

00:04

Welcome to the industrial talk podcast with Scott MacKenzie. Scott is a passionate industry professional dedicated to transferring cutting edge industry focused innovations and trends while highlighting the men and women who keep the world moving. So put on your hard hat, grab your work boots, and let's go. All right, welcome to the industrial talk podcast, absolute honor that you have joined. This podcast is a celebration of you. This is this is where industry professionals come in talk. That's what this is about. And we feature the women and men of industry and the women of men in manufacturing of women or men of technology, and everything in between. Because you're bold, you're brave, you dare greatly innovate, boy, do you innovate. You're not just changing the world, you're changing the lives of individuals in the world. You're saying to yourself, Scott, Hey, who's on the hot seat? Marty Osborn? That's right. He's the president of Advoco. And bear and InforEAM partner. And they excel at implementations and he's going to start sharing the secrets because we're going to be talking about the five enemies of success. Let's get cracking.

01:18

Know what a Advoco means? No one asked him. It means trusted advisor. I think that's pretty cool. And they are man, they they know exactly what they're doing when it comes to EAM implementations. They know when maintenance matters. In an organization, you just can't, it just can't wing these things. Man, you've got to have an organization that is committed to maintenance and doing it right and leveraging technology to create a business of resiliency. So

01:49

I had this epiphany. And I don't even know how to spell epiphany but I know that it's a word and it's like a light bulb

01:56

going off in your head. And it revolves around the InforEAM platform and I've had hours and hours and hours of conversation about Industry4.0 and everything that goes into that hour, they're talking about Industry5.0, but I have all that Information in my head, there has to be an enterprise system to truly facilitate a successful industry4.0 initiative. And that's what, that's what in for em brings to the table. And that's what companies like Advoco, they develop and deploy. Because the reality, let's just, we always talk about collaborating, we always talk about innovation, we don't always talk about education. And you know, you can do that right now. In fact, do it. But the the reality for a business who truly is, is

02:52

resilient going forward is that you're leveraging technology, you have a culture that is committed to really sound principles such as maintenance and and the principles around it. So that God, if God forbid, we have another two fingered, you know, COVID punched in the head, you're ready, because you've got the technology, you've got the the culture, you've got the people in place that knows how to really, truly keep that business rolling, and be able to be nimble, when things like that take place. That's that's the reality of it. And that's what we're talking about. Because I I'm all about, you know, IoT devices. Absolutely. I'm all about edge. I'm all about, you know, cloud, I'm all about all this stuff, this AI ml, all of the things that that 5g, boom, right around the corner right there, right now, things are happening. So there's a lot of technology, a lot of innovation going on out there and you need a system, you need an enterprise system to be able to handle all of that, in a way that makes sense. Not something clunky, not something difficult to manage. But something that's nimble. InforEAM is that particular product and partners like Advoco, and team Advoco and Marty Osborn. They'll make you a success. And I'll have all the contact Information for Marty because you're going to be dazzled by him. Alright, let's get on with the interview. Marty Osborn President of Advoco and team Advoco and we're talking about the five enemies of success now I'm not gonna I mean, I've got it right here. So you're gonna have to, you know, grab a piece of paper and pencil and write it down or push pause, and you got to get this stuff down because he is dropping some wisdom. He's he's got some sage happening here with the with all of these points. So enjoy the conversation with Marty Osborn. Marty Osborn, welcome to the Industrial Talk podcast. Absolute. I mean, I'm telling you listeners out there. You're in for a treat. A very good surprise here. He's one of my favorites. How about that for an intro, Marty. Wow. That's it

05:00

Gotta set the bar a little too high, man. Well, it's not very high when it comes to me my friend. Absolutely. And I really appreciate it. I really appreciate you finding time in your busy schedule because it is a busy time for you and your company and, and and team Advoco. Now, before we get into the interview and getting into the meat of the conversation, give us a little 411 on who Marty is and why you're such an incredible professional and do not and do not mention Clemson.

05:24

I just did well, yeah, you know, I guess Scott, we go back and forth. Because we're both tigers. You're just happened to be the wrong tiger. Yeah, it's been a rough year for the old LSU fan. Yeah, yeah, it's been but but hey, thanks for having me novel. I always enjoy our conversations, because then they're pretty lively, as you said, We'd like to riff off each other. But yeah, again, Marty, I was born and I'm the president and one of the partners that had Volvo. And again, at Volvo in Latin means to call in a trusted advisor. And so that's always been been our mantra with our clients or teams is how do we become their trusted advisor? When we're implementing? In for EA? Yeah. And that's, it's kind of a unique business, because that's all we do. So we don't do Maximo we don't do Oracle, we don't do SAP, we are in for em. And, you know, I think the reason we do it is like to say we know how the movie ends. And that's kind of our, our mantra, and how do we help our clients get the most out of their software and hopefully reach their true potential? Yeah, and the InforEAM product is very, and for listeners out there, EA N stands for enterprise asset management, it is an enterprise solution that allows you to truly get visibility into your asset base, if you're a manufacturer, if you're whatever industry, boom, this is an enterprise system that is both flexible, powerful, and constantly improves, it's amazing. And then you get people like at Volvo companies like a vocal people like Marty, who just met excel at that capabilities. Now. We're gonna have to touch upon a subject matter that is really important to me. And and, and I know that we've had this conversation offline, and listeners out there take a paper to pencil or whatever, computer and keyboard I don't care, take notes on this particular conversation, because we know as well as I do, there's there's certain times when, when

07:22

maintenance succeeds, and maintenance doesn't succeed. And I'm interested in is like, when does like maintenance matter? Like me as a company? When when do I embrace maintenance? And I think it's a great thing. When does maintenance matter? Yeah, yeah, I think it's I mean, it's funny as we've, we've spent a lot of time I mean, Volvo's been 13 years, we've probably believe it or not have done almost 500 implementations and so it Yeah, yeah, yeah, yeah, we get quite a few over the past. Yeah. 13 years believe we went back and started counting and, you know, you start to look at, you know, a challenge kind of in front of us is how do we help our clients, right, live up to that true potential, and, you know, to deliver that results. And so as we started kind of digging into this,

08:19

we just really kind of came up with that theme is when maintenance matters, that seemed to be the differentiator. And Scott, you know, I mean, we get in the purchasing world, right? There's requirements gathering, there's, there's RFPs, and there's demos, and there's all these things that try to help you build success, yet, no matter how much time they spend on it, I mean, there's statistics out there that over 50% of em projects either fail or fail to hit the mark. And so it kind of drives at us and saying, How can we, again, be better than that? Yeah, and you know, as well as I do, I've been at a number of facilities and a number of places around the world and all that good stuff. And, and if I ever have a conversation with the maintenance team, yeah, they'll say maintenance matters, but they still have issues with maintenance. Yeah. And that's, that, to me is an interesting what, what, what looks like I have what looks like for me in in the world of business in the world of maintenance, that I demonstrate what matters, it matters to me. How do I demonstrate that? Yeah, well, it's a it's a great question. And, you know, it's funny is one of the things we always say is, companies can't meet their goals, right, or their objectives if they don't have safe reliable equipment. Right. If that truck doesn't deliver the chips or deliver the Pepsi's or that machine doesn't cut the beef or whatever it's trying to do. We can never meet our goals. And so what we find is from a maintenance side is

10:00

Does that make it matter? And so I think you start to dig in. And what we looked at is, you know, in the organization getting people involved in so we actually came up with something we call the five enemies of success, right? So, you know, maintenance matters when you go through these five enemies, or these sort of five checklists. And I think they kind of help you distinguish what you need to do to be successful. So this is interesting, because you'll have this conversation with, when you sit down with a client, right, you still they're walking away, they're sort of saying the right terms, but you still have to determine you and your organization have to determine if maintenance truly matter, because it is, it hinges upon your success, the success of the implementation, and as well as your client success, which is the ultimate

10:53

goal is to help them succeed in whatever they're trying to accomplish. So these are the questions you would ask them. Yeah, so these are things I think, kind of boiled down that, that we see kept companies from reading, you know, meeting that overall objective, and, you know, it's gonna be silly, but number one is very simple. But does your product have a name or an identity? I don't understand that. Now. Do you think that that is the case? Come on, believe it or not, I mean, we name our dogs, our cars, our boats, our, our,

11:27

you know, everything around us, but we don't really name our projects, right. And so what you kind of need is that rallying cry, so if maintenance matters, and it's funny about scale crack up, but if you walk around a plant, or an operation, you'll see a quality banner, you'll see a safety banner, you'll see a mission statement. When have you ever seen a maintenance banner?

11:55

The banner I always saw was that one that had that cheesy mirror saved guesses on you. Yeah, and and so what we started to do is we looked at what the clients is, how do we name that property, give it an acronym that gives maintenance of purpose, something that they can rally around. And so as an example, and I'm wearing my shirt right now, but it's pride, right? We love pride, maintenance. And pride stands for people really interested in delivering excellence. And so, as we start this project, and you go to do your em project, it just can't be while we put a piece of software, you know, it does fall flat when you put it that way. It's like, Yeah, we did an enterprise. So what is that, man? Nevermind, I gotta go eat a sandwich. Yeah, well, we have a kickoff meeting. And there's no rallying cry, there's nothing there. And so right at the beginning, every project is we like to name it. And so pride maintenance is a name we use quite often. And we actually will create a banner. And when we go live, everybody signs in and says, We're committed to this, not not only the VP of manufacturing, the CFO, we've had presidents all the way down, which tells them maintenance matters that this is important in the process. So to us, just simply step number one is name your project. And the best graphic ever saw was a banner they put over the maintenance store and said pride starts here. Right and interesting here. And what I what I said, it's because many of these challenges always occur, you got to get that executive to buy in at executive to say, Yeah, I want to sponsor support, do everything I can and, and be at the forefront of my thinking. And given the fact that you're your name of the project, you're, you're creating a buzz around it. Like it's like internal marketing, you're creating a buzz around that, that that project and getting that President getting that BP getting that executive to sign off, that sort of in essence says you're part of this, so don't let us down. Yep. Yeah, like I said, we got up, we kind of poke it does maintenance matter, doesn't really matter, we'll poke you, but we'll look around where is that banner? Whereas because again, maintenance, you know, they've always kind of feel like are they invited to the table, that kind of stuff. So to me, just number one is do your projects have names? Do the your maintenance team have an identity? And when they do, right, that pride exudes in everything that they do, and that's what we want. Number one name that name, your projects, sound, Game Show, name and name and so, this one again, and these are all kind of basic stuff, but number two is other right people involved, you know, right from the get go, who's on your team, right, who is involved in, in the project, you know, do we have representation from the asset management group from the AMA

15:00

Roll group from the purchasing group, you know, from the IT group like, we believe that there's five kind of key stakeholders from asset management to the work order groups to MRO, purchasing, and it. And when all five are represented, and they're on that team, and they're part of this, then that's when the magic happens. And again, you will always see that battle, either see a maintenance team, or we'll see an IT team. But do they really, are they coordinated? Yeah, and you're right about that. And I've seen it all too many times where it's, it's, then all of a sudden, it just sort of evolves into an IT project. And then it's shoved down the throat of the people in the field, and then nobody likes it, and everybody in it. And then all of a sudden, it just sort of implodes, because we weren't a part of the process. But that's, that starts with your number one, if I give it a name, if I get real executives, leadership, then I'm going to me executive person, will then make sure that I have the right team in place representing the organizations that have a vested interest in the success of this implementation. Yeah, I was I always chuckle because we, we always talk about change management getting, like the users the change, and it's not the users, it's usually the leadership team that needs to change. But they got to believe that this is important, and that this is mission critical, and that they can't reach any of those company goals, stock price, anything else without it. And so, yeah, getting everybody involved. And it's not just this maintenance project, like let's tuck it away, let me let me sort of point this out. So you're going down this road, you're sitting around, you got a bunch of people in a conference room or whatever, you're, you're choking on some sandwiches, whatever it might be. And when does your little red flag go up? And you're saying, Hey, guys, hey, I'm just telling you right now, I think we have a gap here on the team, we don't have the right people, we're missing x. And make sure that at that moment, you're making sure that everybody's buying in, but you got to get that team, if you don't have the right team, you're gonna fall apart. Do you ever just step in and say, guys, this ain't gonna work? Oh, absolutely. And I think it's right from the get go, we'll start to even look at who is represented who's not because we also know if the CFO or the VP of Ops, um, somebody asked me, and this is kind of funny, but how do you guarantee your project I said, I can guarantee ROI in every project. And it's easy, right? I just take it out of your budget.

17:33

Right? You just take the money out of the budget, but what that does is everybody wants a project. And the minute I say, we're gonna take the money out of your budget, then we're like, whoa, wait a minute, right. Right. Now we get to the crux, right? Now the VP is really saying, or the maintenance team is does this matter? If you're saying I'm gonna have a return on investment of x? Are you willing to give it back? Because savings only occurs? If I don't spend it right? What did I say the easiest way to double your money is take it out, fold it in half and stick it back in your pocket.

18:11

And so I think that when maintenance matters, again, we look at the ROI. Yeah, we look at our budgets, and if whatever our project is, it has to pay for itself. And so with the right people, those become the right conversation. Yeah, and I think you're spot on on that. And I think that just the principles behind it. Now in for em, what you're trying to do, you're trying to create greater insights to keep that asset up and running, producing whatever you're producing, bottom line value, all of that stuff is real important. And being able to

18:45

strategically pull assets out and do the maintenance on them at the right time, that minimizes the impact to the overall organization and that those things is key, and you can't help but have real return on that investment. All right.

19:00

So, you know, I think number three is it's simple is that you put the how, in front of the why.

19:09

And you got to think about this is how how, how, how right, how are we going to do this? What are the features? What are the requirements? How, when in actuality does everybody in the organization know the why why are we doing this? Right? You're saying put the how in front of the why or we'll do the live sorry, put the Y in Okay, you know, yeah, you know, what the why in front of the house? Yeah. Okay. Yeah.

19:37

I just ordered the hell out of you. Right. Just that in there. I'm going with it that makes no sense. I guess it's you put the house in front of the why that's when you fail, but why needs to come there. But yeah, it's Yeah, yeah. And it's we get so caught up in the how right and the detail and that's maybe the engineer in us, it's maybe the technical side, but it's back to you.

20:00

Number one is when we name a project, it's tied to the why it becomes that rallying cry, and we understand is, are we trying to drive greater? You know, output? Are we trying to create greater efficiencies that we trying to, you know, reduce the cost or visibility? And, you know, it's, um, a lot of times it's amazing again, we go through these RFP processes, and they're just how, how, how, and never right. How are you doing? Why, why? Yeah, and it's interesting, because

20:33

you're spot on. There are many all of the conversations. It's not that it's, he better understand the why you're deploying a system like this, then you can say, yeah, we're all bought in on the Y, because the Y does, you know, that's Yeah, thumbs up on the Y. And then you can go and venture into, well, we got the Y. Let's figure out the how. And I think that that's your right. I mean, I've been on so many projects, how do you do that? How do you do it? I want to know why. Yeah, how do you create a work? Or how do you do this? How do you do that? Right?

21:06

are you what are you really trying to you're trying to build a more reliable operation? Right? Are you trying to streamline the way we pass things? You know, around? Are we trying to get better planning better scheduling better? You know, again, we're in a very interesting time, when equipment and technology right equipment is getting so automated, you know, getting so technical? And again, is is it tied them? Well? How do we fix this stuff? Where do we find manuals? Where do we get this, this detail? So yeah, I think it's really, yeah, and I'm telling you, right now, if the system is configured, if the system is configured to your why, right, and you're trying to be more efficient at the ability to be able to gain insight, collect Information. And and, you know, the old way, hopefully, the old way is that you're wasting a lot of time trying to find those documents, wasting a lot of time doing what do you need to you think you need to do when a system can make you more efficient? I mean, it's it's imperative that you have to understand that Why? Yeah. Am I talking people in culture right now? Just FYI. I mean, it's shocking, right?

22:18

But for some reason, we get into software, and we follow this manual that just goes back to 250 requirements. Yeah. And half the time, we'll look at a requirement and say, why is this important? Right? I don't know. We just

22:36

have that conversation. Why is this? And people are going? Well, well, it was. It's a and they just stuttered and stammered through the whole thing. And it's like, yeah, you don't need it. Right. And again, it's just back to that rallying cry when, when people know the why. Right, the maintenance team becomes more engaged, right? They become more a part of the organization. And it really ties things together. And so yeah, we love that conversation. And so that's number three. Number four, again, and this one, we see it and again, it's tied back to I think these all are intertwined is there's just a lack of bias. Right. And, and it's, it's weird, but I always use the example and you'll laugh as we started rolling out like mobile. In the technician goes all this is too hard. And the people are like, the leadership's like we can't do it. The mechanic says it's gonna take too long. And I use the example of the ATM machine. If I asked a bank president, what do you thinks of an ATM machine? What's he gonna say?

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That's it. It's it's a great thing.

23:44

It adds the productivity and I think it's a great.

23:49

I use it because I don't want to talk to anybody. And it's a fantastic thing for me. Yeah, it's great. But you look at a bank, President bank manager, why do they like that technology, right, and let them serve their customers quicker. It allows them to process things more. If I ask a customer like yourself, and you think about it, what do you think of atm? Right? I have access to my money. I don't have to talk to anybody. I can deposit checks midnight or six in the morning, right? whatever I want. Yeah. But if I asked a bank teller, what do they think of ATMs? What are they gonna say?

24:24

No, they don't like it because it's their job, I guess. Right? So their bias comes in. And at first they're like, Oh, it's going to take my job. So Oh, it's too complicated. It's, you know, customers are gonna have problems and all this stuff. And the irony is there are more bank tellers today than there were 10 years ago, even with a deli. But what happens to be well, they will you see more and more smaller banks out there, but what does the teller become? They become more customer service, right. And as you come more deal with the problems and I think when we get into

25:00

The technicians by providing them the tools, it's not taking their job. It's just making them more customer service to the assets and that kind of stuff. And so I think, you know, when we talk about buy in, I think we can talk about it from the organization, and that they have to understand and I, Seth Godin has a great line says in search of familiarity, yeah, we we go to work to be familiar, we drive the same way we go to the same office, when I go to church, I sit in the same Pew on the same side, right? It's, you know, it's in search of familiarity. And so when we go to roll technology out, people will use code words like, well, this is not user friendly, this is going to take too long. You know, when in reality, what they're just saying is, I don't understand, I feel kind of dumb, you just need to teach me and so that whole buy in needs to understand that there's going to be challenges, people are involved in that when we're sold on the why we're sold on the tool, then it's going to be great, but so many projects fail, because they'll pull the plug or Yeah, you don't have to do that. Or, you know, it's not important we close our work orders out or, you know, it's not odd that I got 1000 work orders in backlog. But see, here's the deal. If I'm following your process, if I'm following the enemies of success, and and I, I get I named my project, right, and I get people to sign a banner, and there's a lot of lot of fanfare, that internal marketing, and if I, I, I have some sort of get the right people, right, that conversations happening, I shouldn't have a problem with lack of bias. Right? I should, that should not even be a part because I've done my part, I understand my why I've got the right people involved. And I've made my project. Yeah. And it's funny, because we've actually got to the point where we were struggling on the implementation. And the senior leadership was struggling, and we reminded them of the banner.

27:04

Right? How do you get the number four, you remember number one, and it's amazing once people signed in, early on, we got that initial signature, and then there should be the buy in. But again, every day, right? There's just forces that are always against us, there's people that are gonna challenge and, and we just have to keep remembering that. And it's interesting when you go to a meeting, and everybody nods their head and doesn't say a word will actually walk away and say that was the worst meeting we ever had. Because we have a thing you've got to weigh in, to buy in. So if you don't worry, you don't challenge if you you know, think about anything that you really care about. You always weigh in, right, wrong or indifferent. You might say, Hey, this is too many steps, or we have a four step approval process. We're never going to do that. Right? Right, that tells me you're bought in just by the fact that you brought that up. And now we can deal with it. But if you just sit in a meeting and like, right, the worst scenario is you walk away, this will never work, but you don't speak up, then typically you don't really interesting because I feel the same way. But I've never used it in such a way that says weigh in is buying because I if I'm not getting people peppering me with questions, like Hey, what about this? What about that? I know that then I'm not doing my job. I'm not creating interest. I don't know what I'm not doing it. Yeah. And it always bothered me. He's like, you guys don't have anything to say. They all just smiled and

28:41

I think this is the greatest since you know, greatest thing since

28:46

then. That's a pearl with that sage advice right there the listeners out there. You get it? Nobody weighing in. nobody's buying in baby. They're going back to their where their cubicle. Business as usual. Yeah. Five. All right, number five. And this is the, you know, the, the one I think brings it home, but I but and this one's the hardest one is you have to have a culture, you know, or if you have a culture of culture of distrust, then that becomes an enemy. Right? If teams are fighting each other if teams don't believe that people in the same room have their own best interest. Yeah, then it will fall down and, and trust is one of the hardest things in the world, right? Trust is and I say it's not a bank account, like you can't, you can't build it and you know, it's simple Golden Rule, right? Treat others you want to be treated, but I watch organizations and they just go at each other. Right? They attack each other. And, you know, we have to the operations has to have a trusting relationship with the maintenance team. That's going to get it done that will do it properly. And quite frankly, maintenance teams and it's why we

30:00

Love the word pride is maintenance teams will talk about well, nobody you know, trust us, they don't you know, they give us the equipment, it's broke, they'll give us all your excuses. But have you earned that trust? Have you done the things that makes production? say, Yes, I can give it to you, you'll give it back to me in the right, in better order and on time. You know, it's interesting when you bring up culture, right? I mean, it's just, that is like, an iceberg, right? You can see some of the things but boy, there's a lot of stuff underneath that water that iceberg. And

30:34

I find, sometimes, if you have a culture that doesn't trust, Mistress doesn't whatever.

30:42

Everybody's trying to protect their Little Kingdom. Everybody's concerned about, quote, making a mistake. And you always have to, you have to remove some of that. Because people are not going to put themselves out there. If that culture is one that pounds people over the head for making a mistake on. Oh, you know, I'm not going

31:04

to head down low because I don't want that to finger death punch on my head. And that's sad. Because the fear of failure, the fear of making mistakes, the fear of being pointed out, whatever you want to call, it

31:18

really impedes the opportunity of success. It just does. And I always get down to the point, Marty, is anybody gonna die? No, just try it out. Make it safe, of course. But yeah, but that that you're absolutely right, that culture is is God. And it'll it'll, I would imagine, correct me if I'm wrong, it sort of swings. It's like, yeah. Oh, yeah.

31:44

You know, and, well, there's a pyramid that that's explained. There's a book called The advantage by Patrick lencioni. And it's probably one of the best things around trust. Is that at the bottom, when you start with trust, the next layer is how do you handle conflicts? Right? And it kind of goes back to weighing in the bias, right? A lot of people won't weigh in. Because they're afraid, right? Of repercussions under the trust side. And so healthy organizations always Trump the smart organizations, right? You can have a bunch of smart people. But if they don't have trust, and they can't deal with conflict, right, they can't say, hey, yeah, I screwed up, or Yeah, that was a mistake, or can we do it when you have that conflict? And if you can have open dialogue, open conflict, then you can start to get to commitments, right. And the next, once you get commitments, that then goes to accountability, which goes to results. But trust always is at that conflict level. And if you think about it with your best friend and think somebody said, you know, they're a true friend when they still like you, and they know who you are. Right?

33:01

Thank God or you could just be me. And I have just friends that are virtual, and then I shut them down. And yeah, and I go to the ATM because I don't want to talk to anybody. Yeah, so trust is, and it's a two way street. And it's huge. And so I think that's why it's number five. And it's kind of the last one that is the hardest it has me is if there's a culture of mistrust, if there's a culture and I hate to say of abuse and verbal abuse, yes, you know, then people are just going to shut down and you know, they're going to use words. It's not my job or though you words that, Oh, this is too many steps, or that they'll give you code words, that doesn't actually say, I don't want to do this, because nobody's going to look at it. Or, you know, nobody will matter. Or you want to put a maintenance system in and you never give me the equipment. So if you're never going to shut it down, and then it breaks down in the yellow, the maintenance team, well, does maintenance really matter? Or is it just it happens all the time? I guarantee you that fingers pointed, like why did that pump? Right? Right? It's a maintenance problem, right? And it's like it happens all the time. These are huge. I mean, as you start to dig into deep Okay, listeners, right, again, these are five enemies of success does Sure. Did you know people don't name a project? They just don't name it. There's no real personal element to it. Do you have the right people in place? A lot of people don't they just sort of run these projects. They there's good people who have spare time. And that ain't gonna work, right? It's just not gonna work.

34:34

Do you understand the why? First, as opposed to the house first. So don't rent the house first, do the why first, and then lack of buy in which just blows me away? After you go through one through three. I can't believe you have lack of buying but we are human beings. And we have different cultures. And then the last one, of course, culture of mistress that'll just keep on, man. You'll stub your toe on that one all the time, too. Yeah, yeah. I you know, I think when we

35:00

Bring it all together. You know, we always said there's nothing worse than fear and uncertainty, right. And as people get into these projects, you know, they have all these things. And so what we do and what we try to do with our customers, as I mentioned earlier by being in for an in for em only is we know, I only like to say we know how the movie is going to end. Like we know the code, we know the words. And when we do that, it helps us understand where we are, and hopefully we can take us through that process. And again, sometimes people are looking for Well, do you have planners? Do you have schedulers? Do you have this? Do you have a clean start? I mean, they're all important things. But without these five, the rest of the stuff? Yeah.

35:48

And I'll just sort of throw this out there is 500 plus implementations. You got some street cred out there when it comes to these bad boys. That's pretty serious stuff. Yeah, because you've seen it all. I guarantee you, you've seen it all. And then some guy, well, every day you get amazed and look even even now with COVID. Right? Yeah, you know, there's a thing we always say, the rent is due every day. So things always are changing. And you know, how we evolved. But even in today's world with zoom with the tools, you can still follow these things. And in some cases, like we have a rule, we always have our cameras on at Volvo. Always, because it's the respect that I think we need. And when we get into these projects,

36:36

there is a level of intimacy that in some cases, you can get in zoom that you can't get. Right. Yeah. But but but but if I'm looking at you, yes, you're looking at me, I'm looking at you and you can't Don't look away. I could see that. But it's it's the ones that are silent off of the back that you can't see. Yeah, that to me, I can, I can see you now. And I can sit there and chirp at you. And you better be ruining my face. And are you active out there on LinkedIn? I am. I am. So yep. Marty Osborn and, you know, again, I publish a weekly blog called Marty's minute on leadership. And, you know, these are just one minute stories about things. I've read things I've seen her that I can share with you. So yeah, www Marty's minute calm. And it's my favorite thing to publish each and every week. And, by the way, I'll share with you one story and I wrote something that's and I heard this through somebody that said, If you weren't afraid, what would you do? Right? It's kind of a great article. Right? It's a question and it talked about a guy who came home. He was struggling, got laid off from his job despondent and somebody looked at him and said, If you weren't afraid, what would you do? And he said, I'd go back and get my degree, went back, got a two year it degree and then had the career, you know, and how great it was, but I was doing an interview with Tammy Riley, who's the reliability head of

38:12

em at Starbucks. Yeah. Super person. And I asked her that she's landed on aircraft carriers. Yes. I mean, holy crap. You know, our mom asked her when she was 18. And said, said, Tammy, if you weren't afraid, what would you do? I mean, what a great super your mom to ask you that question. And she said, I want to land planes on aircraft carriers, like, Okay. And guess what? That's what she did. And so,

38:41

yeah, I think it just kind of ties all this stuff back together as, as, as teams as people, you know, ask yourself, if you're not afraid, what would you do?

38:53

I'm writing that down. Because I like that. And it does it. It makes you sort of go, you perk up. You're like, yeah, that's an interesting question. I might have to think through it. I don't even know what I I would probably do podcasts if I wasn't afraid.

39:11

All right, reach out to mark.

39:14

You're awesome. Again, awesome stuff. Okay, everything. listeners out there, you know, you're not going to go away because we're going to wrap it up on the other side. We're going to have that link to Marty's minutes. Absolutely. Because you must connect there. Marty, you were absolutely wonderful. lead vocals a great company. And I didn't know it meant trusted advisor. Yeah, call it a trusted advisor. And that's, you know, our goal is each and every day is how do we earn that title? And, to me the greatest compliment we can get as somebody says that we were their trusted advisor and that's that's what we strive for. It'd be tough working for it. Okay. You know why? Because you never, never you never let up. Like I couldn't. I couldn't even relax. Here it comes and goes, Marty, man, I better look like I'm busy.

40:00

Alright guys, thank you listeners. Hang tight, we will be right back. You're listening to the industrial talk Podcast Network.

40:15

All right. Two words. Marty Osborn put that down on your book right now right now and reach out to him. So you go out to the stack card on LinkedIn, boom, Marty Osborn, maybe a few more Marty Osborn's out there, put a comma Advoco ad v. o, CO. And you'll find him. And boy, you'll talk about a wealth of knowledge, Polish Nike. He's amazing. So I'm going to have all that contact Information out on industrial talk.com. Of course, you'd have to, and and definitely remember, five points, those five enemies of success. Don't do it. Anyway. As always, let's be bold. Let's be brave, let's dare greatly. Let's be committed to changing the world. That's what we're all about. And then that second little effort, find people who are bold, brave and daring greatly, you will not be disappointed. And you guys are just going hand in hand going forward to changing the world. That's what we're all about here on the industrial talk podcast because it is a celebration of you. Take care, we're gonna have another great conversation right around the corner. So be safe. We'll talk later

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The post Stratum Radio Series on Last Mile Configuration of InforEAM A Picture Is Worth a 1000 Words by Michael Snyder appeared first on Industrial Talk.

The post Stratum Radio Series on Last Mile Configuration of InforEAM by Michael Snyder (3 of 3) appeared first on Industrial Talk.

In this week's Stratum Radio, this is number 2 in our 3-part series on The Last Mile Configuration and End User Adoption of InforEAM.

In this episode, we address “Back-End Configuration for One Off Corporate Rules“. Everyone who has ever deployed systems understands the need to properly configure the system to reflect today's corporate rules. Additionally, the system needs to be updated to be in compliance with new corporate rules. The real magic happens when these One Off requirements does not impact the vital user experience. Listen to the “How” on this episode of Stratum Radio!

PODCAST TRANSCRIPT:

00:07                                   Alright, welcome to Stratum radio. My name is Scott MacKenzie and we're continuing our series on last mile configuration of in-force EAM system and end user adoption. Very important. Last, uh, the last episode that we did was front end configuration. Now we're going to venture on into back in configuration of one off corporate business roles because you know they're one off a corporate business rule. So let's get going. This is featuring a gentleman by the name of Mike Snyder. He's with Stratum Consulting. He's a wealth

00:39                                    knowledge, incredible insight. You can't go wrong. Reach out to a stratum consulting that's stratumcp.com and find out more because they're great, great people. Okay, we're going into the episode of backend configuration of one off corporate business rules. Now you know as well as I do if you've ever been a part of an implementation, there's always unique business rules that have to be captured within the system. Michael Schneider does an excellent job at explaining why that's important and how, you know, once again, it gets down to user adoption. If you don't get the user adoption, if you're not putting able to pull that information out of the system, then you know, it's just a, it's not a good, it's not a good situation to be in. So let's get going with the interview. Let's go get going with the, uh, the backend configuration, uh, podcast. So here is Michael Snyder.

01:28                                   Enjoy. All right, welcome back to Stratum radio. And you know as well as I do because you're listening to Stratum radio right now and you're listening to series that is specifically dedicated to the last mile configuration that supports end user adoption. Big title, very important. And once again, we have a gentleman by the name of Michael Snyder with Stratum Consulting and he's going to lay down some truth bombs here specifically to that topic. So let's last our last interview. We talked about that front end configuration, that creating that user experience, that usability and the importance of that and doing it and, and just grinding it out. And, and removing the, the, the inefficiencies and getting that system. So that me, let's say I'm an end user, I want to use that system. I want to, and I gain that information that it makes my job easier. And that's what we were talking about in the last episode. This episode, we're going to be talking a little bit about backend configurations for one off corporate business rules. Now, right off the bat, define that.

02:38                                    So, okay, so what is, what are the backend business rules? So when you're, um, putting information into the system, you may have some, a different data that needs to be validated based on what, how your business does a process. And whether I hit it with a mobile application or I hit it with the based application or a client server version of the application, I want to make sure that those business rules are enforced exactly the same way. So when I fill in a specific, uh, type, I want to make sure what the status is to go along with that type are I are identical so that they match so that the, uh, the data doesn't, uh, um, violate any of the business rules that we've implemented for our system. I know that sounds a little,

03:27                                    no, no, I, I you got to have business rules. I mean, you can't just have a wild West in your system. I mean it's like, yeah, I completed, got this status. It does. That doesn't work. That makes no sense. And once again, back to the original conversation we had about the usability, the front end, right, well it got to have it, these rules consistently applied throughout your system. How does a company insure these, these backend configuration of business rules are successful and apply and how do you manage that?

04:08                                    So, um, in four has, within its EAM product has the ability to put, um, essentially database triggers on the data in the system. So when you insert data, you update data or you delete data, it's going in force that um, the, the data is, is, is, is correct and proper and um, and, and meets the standards that your organization has asked you to, to implement. Um, you, you can't rely on the front end of you will do that because there's multiple front ends that are hitting the system. You can have data loads, you can have other sorts of things. But enforcing them in the back end through, uh, through the SQL database that sits there is, is very important. And, and what you get for one for an industry may be slightly different than what you have for a specific organization that's trying to implement their tier.

05:03                                    So their, uh, their relationship between their organizations and their divisions in their, and their, um, uh, crews that go out and do the actual work. If you don't have those rules built into the database so that the data's is, is, um, is correct and proper, you're going gonna Mmm. You're going to be violating some of the tenants of how you want to collect that data because you want your reports and your analysis and your and your statistics to be correct. If you, if you're allowing it to be, like you said, the wild wild West, then you know, you know, bad data in you get garbage reports out.

05:42                                    And, and I gotta be truthful. You listeners out there, I've got to be truthful with you. Uh, I've experienced the necessity to clean data and you don't want to do that. You wanted to find this up front. Trust me when you go through that, because if you've ever been a part of the cleaning of data, uh, you know that there are better things to do with your time except for, but you got clean the data if you're going to be doing it. And this is what Michael's saying is that let's get it upfront. Let's do it right upfront. Create those business news. Now, Michael, we talked about, you know, that user experience, what team comprises of this, you know, ability to be able to sort of that back in configuration, business rule approach. What does that look like? It's not me.

06:33                                    So it's the, um, it's the, uh, the project manager and the, and the analyst that's working with the viewer. Um, your business business specialists, the people who understand your business, you know, the, the folks that are going to actually be using the reports and the information that you have. You know, this is not necessarily the end user. These are the, uh, the, um, the decision makers within your organization. Those guys who need to be able to, uh, to, uh, um, show improvement in how they're managing their assets, making sure that the assets are being monitored, monitor on an appropriate basis, that they're being inspected correctly. That we're getting images or pictures of what's happening so that we can, uh, answer the regulatory requirements that come to you with your, say a pharmaceutical or a government agency or somebody like that or, or managing wastewater. If you don't get those, if you don't get the data in there correctly, then when you, when you report out to your regulators, you're going to have,

07:35                                    there's, there's, um, I would imagine a part of the ability to be able to ensure data integrity, data cleanliness. Uh, do you, do you also configure the system with these business rules to be able to auto-populate when applicable?

07:54                                    Oh, without a doubt. That's where the front end, uh, configurations that we talked about before. So those same business rules that you're putting in the backend, what we're going to simplify them a little bit and put them in the front end as well so that, uh, we're getting an immediate feedback when you're violating a business rule rather than waking to the back end. What's going to happen is you're going to get that feedback when you save the record because it's hidden the database. But when we deal with the front end, what we're going to do is as soon as you tap out of that field, we're going to run that same business rule validated and give an immediate response back to the user. So the same business rule, it just exists to different places within the system and they've got a,

08:33                                    yeah, so when I, uh, so when I draw the data from the database, right, and I'm, I'm, I'm pulling information that's relevant to my decision making process, whatever that interface looks like, how am I as an end user are assured that that data reflects it. Accurate information. How, how do, how do you do that?

09:01                                    Well, you've got to have done the work upfront to make sure that when that data got put in there, it was validated before it actually actually hits your system. If you don't validate it before it hits your system, then you're going to end up having, having garbage. And by being able to create additional fields on the screens, by being able to create additional columns in the database, by being able to create additional tables to be able to store some ancillary information and having actually a good sound data model, then you're going to be able to run reports that are good sales and realistic and inform EAM gives you that ability to be able to build extra columns into tables, build extra fields on the screens, be able to build those additional tables that you need. Um, all the things that you need to be able to create a, a, a correct and proper database. Third normal form if you want to get geeky.

10:00                                    Yeah, yeah, yeah. I like, I can understand database, but third normal form, well that went right over my bald head. But, but here's the funny thing. [inaudible] same discipline that you'll applied to define the business rules at the beginning of this implementation and through the implementation can be applied. Uh, when you're, you're looking at new business rules and that has to be applied because it's not a S business is not meant to be static. So I would imagine, correct me if I'm wrong, Michael, that there will be a necessity to sort of apply the same logic throughout you

10:45                                    the tenure. One of the things that, uh, that, um, stratum does is when we build these business rules, we build them in a very consistent way and we store them in a library. So if you're going to enforce this same similar pattern of a rule in one place in the application, you can use that same pattern over again when you apply a rule elsewhere within the application. So we build, we build on that capability. And when we, when we deliver the products to the customers, some of them, you know, will actually take the code that we built and extend it out themselves with a little bit of support, a little bit of training from, from stratum so that they can save them some of those consults.

11:25                                   Because listeners out there just recognize if you compromise that, that discipline, then all of a sudden, then you begin to impact in a negative way the database and the data in general and the integrity of the system. So it's imperative that, you know, once again, we're gonna, we're gonna wrap this up, reach out to the, the Michael Snyder of the world at stratum to ensure that that doesn't get compromised. It's not a big deal. I mean, come on. It's just, it's, it's professionalism in a system that you've got to be able to be able to pull that information out. So, okay, the first one, the first series that we did that, uh, that configuration, that front end configuration, we've talked about, the backend configuration, the data, and now we're going to, in the third of this series, quick and easy, easy integrations for saving time and data entry. Big. I like the flow. So stay tuned. We're going to be back with another in this particular series of creating that last mile configuration, which is important for end user adoption, which is really important. So stay tuned.

PODCAST VIDEO:

STRATUM CONSULTING CONTACT INFORMATION:

Company LinkedIn: https://www.linkedin.com/company/stratum-consulting-partners/about/

Company Website https://www.stratumcp.com/

Download Stratum Consulting Overview of Solutions: DOWNLOAD

Infor EAM: All you need to know about InforEAM

YOUR INFOR EAM TOOLKIT:

Click on the InforEAM Toolkit picture above and receive the following “Must Have” EAM reports:

1. 7 Steps for implementing reliability-based maintenance
2. 10 steps toward a paperless operation with mobile EAM checklist
3. Asset intensive industries, finding the straightest path to the cloud
4. EAM vs CMMS, don't get fooled
5. Infor EAM Brochure
6. Infor EAM Overview
7. 9 fleet management challenges and how to resolve

OTHER GREAT INDUSTRIAL RESOURCES:

Safeopedia: https://www.safeopedia.com/

Industrial Marketing Solutions:  https://industrialtalk.com/industrial-marketing/

Industrial Academy: https://industrialtalk.com/industrial-academy/

Industrial Dojo: https://industrialtalk.com/industrial_dojo/

Safety With Purpose Podcast: https://safetywithpurpose.com/

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The post Stratum Radio Series on Last Mile Configuration of InforEAM by Michael Snyder (2 of 3) appeared first on Industrial Talk.

In this week's Stratum Radio, we begin a 3-part series on The Last Mile Configuration and End User Adoption of InforEAM.

In this episode, we address the steps necessary for proper “Front-End Configuration For Usability“. A successful system deployment is completely dependent on your teams interaction with the end users to ensure all business processes are properly documented and reflected in your Front-End configuration! Not doing so, significantly impacts User Adoption. Listen to the “How” on this episode of Stratum Radio!

PODCAST TRANSCRIPT:

00:07                                   All right, you listeners out there. Thank you very much for joining stratum radio. We're going to begin a series with a gentleman by the name of Michael Snyder. He is with Stratum Consulting and we're talking about the last mile configuration and user adoption. Let's get going.

00:25                                   Okay. We decided that we needed to do this series because there's a lot of people who aren't deploying systems out there, right? And, and uh, if you've ever been a part of a, uh, a system deployment, you know that there are challenges and really the, the biggest and probably the best part of being able to deploy these things is try to figure out how to do it efficiently and effectively. So that's why we created the series with stratum consulting with Michael Snyder and it's that, you know, everybody just recognize everybody just gives this big bang, boom, get it out there, deploy the system. But it's really that last mile configuration and user adoption. So this is a, a one into three series and we're going to be talking about in this episode front end configuration for usability. The next one is back in configuration of off corporate business rules, which are very important.

01:21                                   And then finally the integration with legacy systems. How to do that effectively so that when you do get it done, that's this last mile, it's effective and people have that greater adoption. So welcome Michael Snyder. He's going to be, it's pen and paper time. Everybody pen and paper time. Let's get ready. These are 10 minute segments. Pop, get going. Let's get moving. So here's Michael Schneider. All right, welcome to Stratum radio. We're going to be talking a little bit in this series. We're going to be talking about the last mile configuration and support of the end user adoption, which is very important. This is one of probably three, four, you know, topics that are really designed about supporting that end user adoption. Now we've got a gentleman by the name of Michael Snyder. He's with Stratum, he's a senior pro and all that stuff. He's got a stack card out there on LinkedIn. That's a pretty incredible, so I highly recommend that you go on out to LinkedIn, find Michael Schneider, stratum consulting. Reach out to that gentleman. Now, Michael, we're going to be talking a little bit about front end configuration for usability and, and for me, I just want to let you know I've been a lot of part of a lot of implementation and usability and end user adoption is just absolutely vital to the success of any implementation. Can you give the listeners of stratum radio just sort of that, why is front end configuration for usability so important?

02:57                                    The reason that the front end

03:00                                    is so important and the configuration of front end important is that's where the users interface with the application. If they don't like that application, they aren't going to use it. And if they don't use it, then the uh, organization is not going to benefit from all the great data that you've collected to be able to do the analytics and all the backend analysis that you need to do to improve your business. But if the users aren't using it, you know, you're, you're out of luck.

03:28                                    Yeah. And that's a real, a good point. If, if, if I don't like the look, feel, and it is, it's, it's sort of vanity in a sense. If I don't like the look and feel of my interface and if I'm not able to quickly access and get information out that is relevant to my success, to my business, to my job, whatever it might be, I'm not gonna use it. I'm going to, I'm going to find the easiest way to circumvent that problem. What do you do to ensure that you are configuring the system with usability in mind?

04:04                                    Um, it's more a matter of, of of talking to the end users getting their, their input. You know, when they work with the screens, you need to find out if there's a faster way that they can actually do that. Uh, do we need to fill in some more default values? Do we need to be able to validate data based on other pieces of information? Are there, and we need to highlight the important things that you want them to be able to enter and we need to give them messages about what's happening, you know, when the top of the screen rather than it to get caught up in a window that they have to click on. If we can minimize the number of clicks for them to get their job done, they'll do their job in the system rather than some other way.

04:46                                    But that requires a lot of, okay, upfront it's detail and you've got to get everybody into the room and you've got to flow that stuff out on a map and say, okay, a why and have that debate of why that information's important and be able to remove multiple clicks. So, and, and I would imagine, correct me if I'm wrong, Michael, that that ability to be able to do that, to get everybody in the room and hash that out creates greater ownership. And, and of course our end user adoption is positively impacted, right?

05:27                                    That, that, that's exactly right. I mean, you need to, you need to build that ownership. You need to, uh, to get them involved in the, in the, in the system, uh, from the start. Um, you're going to be able to bring on a plain vanilla application that does everything that the organization wants to be able to do that. That's where, uh, the strength of in for EAM is, is it's a powerful tool that's built directly to a specific industry. But then when you start working with the specific company that you're doing, they've got different business rules that are um, that need to be modified. You know, everybody's organization structure is not the same. Their cost code structure's not the same. The information that's most important to them is not necessarily the same. So this is where stratum can come in and help them to configure that front end to meet the needs of the organization above and beyond what the industry, the structure of that

06:25                                    I would imagine. And, and, and you listeners out there, I that is a non negotiable. If you're entering and you're going down the road of implementing a system, uh, you've got to evaluate the system one and say is it flexible, configurable, does it have a good user experience? Those are all key to your business success. And I mean that's, that's a non negotiable. It has to happen that way. Or your or your end users are going to, for lack of a better term, pencil whip data. And it's going to be useless to you if you don't do it upfront. And I would imagine Michael doing it up front, having that pinpoint focus on me and able to lay those processes out, remove, you know, the, the not the inefficiencies [inaudible] vitally from a cost perspective. You don't want to head down that implementation and then you find yourself at the last whatever, 5% and you got to reconfigure, you got to do it up front cost-wise.

07:33                                    But there are some advantages that Infour EAM gives you. They allow you to be able to do some of those configurations at the tail end of the, of the system to be able to uh, yeah, to be able to make it, um, look and feel a little bit different to be able to support these, these, these, these needs. And when we build a system, you know, we focus on getting the system implemented and then we go and we can, we can tweak the, the, the, the look and feel, you know, what, what are the important things that you've run into now that you've actually started demo in the system? We're using the system, um, uh, based on how it's been configured for you as an organization. So we can actually use some of that last mile configuration work towards the end and we interact the customer support group, we do a lot of that even post-implementation to be able to help them to be able to get better adoption if they aren't getting the type of use of the system that they're expecting.

08:35                                    That's pretty doggone powerful. And it, cause I, I've always been of the opinion or I've experienced it, let's just, let's just lay it out there. I've experienced the, the joy of missing something and then try to figure it out at the end of a, of an implementation. It happens. And, and you, what you're telling me the product for EAM has a level of flexibility. How the a configurability capability, there's a lot of abilities in there, um, to be able to sort of minimize or, or, or, you know, sort of work around that if we're, if for any reason you had a situation where it's like, Oh gosh, I forgot.

09:15                                    Yeah, I mean that, yeah, that's, I mean that's the power of, of in for EAM is they give you these configuration tools that are, are built into the product suite so that you can make these configuration changes on the front end and they are fully upgradeable. So when you move from one version to the next version, if you're running in the cloud and they're going to hit you with an upgrade, you're pretty much guaranteed that these configurations that you're putting in there are gonna continue to work and they're going to continue to meet the needs of your, uh, of your end users.

09:50                                    Wow. See that? That's a, that's pretty powerful. So you listeners out there want to make sure paper and pencil, we talk about front end configuration and usability. It is key to end user adoption. Without a doubt. Pinpoint focus on that. I need for you guys to reach out to Michael Schneider if you're just like, Hey, that makes sense to me. Uh, stratum consulting is the company. The system is of course in four. EAM powerful, configurable. And you know what? We're going to be coming back with the, the, the next in this series and we're going to be talking a little bit about backend configurations for one off corporate business rules. Because not every business is the same as all the other businesses. They're going to have some rules that are going to be somewhat different. How do we handle those? Because they are also important. So stay tuned for the next, in the series of how we configure the last mile for end user adoption. So stay tuned. We will be right back.

PODCAST VIDEO:

STRATUM CONSULTING CONTACT INFORMATION:

Company LinkedIn: https://www.linkedin.com/company/stratum-consulting-partners/about/

Company Website https://www.stratumcp.com/

Download Stratum Consulting Overview of Solutions: DOWNLOAD

Infor EAM: All you need to know about InforEAM

YOUR INFOR EAM TOOLKIT:

Click on the InforEAM Toolkit picture above and receive the following “Must Have” EAM reports:

1. 7 Steps for implementing reliability-based maintenance
2. 10 steps toward a paperless operation with mobile EAM checklist
3. Asset intensive industries, finding the straightest path to the cloud
4. EAM vs CMMS, don't get fooled
5. Infor EAM Brochure
6. Infor EAM Overview
7. 9 fleet management challenges and how to resolve

OTHER GREAT INDUSTRIAL RESOURCES:

Safeopedia: https://www.safeopedia.com/

Industrial Marketing Solutions:  https://industrialtalk.com/industrial-marketing/

Industrial Academy: https://industrialtalk.com/industrial-academy/

Industrial Dojo: https://industrialtalk.com/industrial_dojo/

Safety With Purpose Podcast: https://safetywithpurpose.com/

YOUR INDUSTRIAL DIGITAL TOOLBOX:

LifterLMS: Get One Month Free for $1 – https://lifterlms.com/

Active Campaign: Active Campaign Link

BombBomb: BombBomb Link

Social Jukebox: https://www.socialjukebox.com/

Industrial Academy (One Month Free Access And One Free Licence For Future Industrial Leader):

Business Beatitude the Book

Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES…The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!

TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!

Reserve My Copy and My 25% Discount

The post Stratum Radio Series on Last Mile Configuration of InforEAM by Michael Snyder (1 of 3) appeared first on Industrial Talk.

Live from Inforum 2019, Energizing EAM Podcast interviews Thomas Jensen, Solutions Consultant at Infor. In this interview, Thomas talks about the young professionals attraction to Infor and what companies can do to leverage the unique insights of Millennial's for long-term future success. Get the answers to your attracting and retaining young talent along with Thomas' unique insight on the “How” on this Energizing EAM Podcast interview!

You can find out more about Thomas at the links below. Also, get your free InforEAM Toolkit. Finally, get your exclusive free access to the Industrial Academy and webinar access to “Building a Better Industrial Sales and Marketing Platform for Greater Success in 2020“. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy!

THOMAS JENSEN CONTACT INFORMATION:

LinkedIn: https://www.linkedin.com/in/thomas-jensen-491a10109/

Company Website https://www.infor.com/

InforEAM Twitter: https://twitter.com/InforEAM

InforEAM: All you need to know about InforEAM

PODCAST VIDEO:

YOUR INFOREAM TOOLKIT:

Click on the InforEAM Toolkit picture above and receive the following “Must Have” EAM reports:

1. 7 Steps for implementing reliability-based maintenance
2. 10 steps toward a paperless operation with mobile EAM checklist
3. Asset intensive industries, finding the straightest path to the cloud
4. EAM vs CMMS, don't get fooled
5. Infor EAM Brochure
6. Infor EAM Overview
7. 9 fleet management challenges and how to resolve

Industrial Academy (One Month Free Access and One Free Licence for Future Industrial Leader):

Industrial Talk Free Webinars:

Related Podcasts At:

https://industrialtalk.com/infoream/

Business Beatitude the Book

Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES…The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!

TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!

Reserve My Copy and My 25% Discount

The post Inforum2019: Mr Thomas Jensen talks about attracting Millennial talent for long-term success appeared first on Industrial Talk.

Live from Inforum 2019, Energizing EAM Podcast interviews Christine Tusa, Account Manager, Asset Management Solutions at Infor. In this interview, Christine talks about powerful data solutions for the food and beverage industry. Because of tight margins, accessing and knowing data is key to long-term success. Get the answers to your leveraging data questions along with Christine's unique insight on the “How” on this Energizing EAM Podcast interview!

You can find out more about Christine at the links below. Also, get your free InforEAM Toolkit. Finally, get your exclusive free access to the Industrial Academy and webinar access to “Building a Better Industrial Sales and Marketing Platform for Greater Success in 2020“. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy!

CHRISTINE TUSA CONTACT INFORMATION:

LinkedIn: https://www.linkedin.com/in/christinetusa/

Company Website https://www.infor.com/

InforEAM Twitter: https://twitter.com/InforEAM

InforEAM: All you need to know about InforEAM

YOUR INFOR EAM TOOLKIT:

Click on the InforEAM Toolkit picture above and receive the following “Must Have” EAM reports:

1. 7 Steps for implementing reliability-based maintenance
2. 10 steps toward a paperless operation with mobile EAM checklist
3. Asset intensive industries, finding the straightest path to the cloud
4. EAM vs CMMS, don't get fooled
5. Infor EAM Brochure
6. Infor EAM Overview
7. 9 fleet management challenges and how to resolve

Industrial Academy (One Month Free Access and One Free Licence for Future Industrial Leader):

Industrial Talk Free Webinars:

Related Podcasts At:

https://industrialtalk.com/infoream/

Business Beatitude the Book

Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES…The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!

TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!

Reserve My Copy and My 25% Discount

The post Inforum2019: Ms Christine Tusa about Powerful Data Solutions for the Food and Beverage Industry appeared first on Industrial Talk.

Live from Inforum 2019, Energizing EAM Podcast interviews Angel Torres, InforEAM Practice Lead at VisualK US. In this interview, Angel discusses the power of leveraging InforEAM and keeping power utilities up and running and serving customers. It's about service continuity in an asset intensive industry and keeping your customers moving forward! Get the answers to your questions along with Angel's unique insight on the “How” on this Energizing EAM Podcast interview!

You can find out more about Angel at the links below. Also, get your free InforEAM Toolkit. Finally, get your exclusive free access to the Industrial Academy and webinar access to “Building a Better Industrial Sales and Marketing Platform for Greater Success in 2020“. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy!

ANGEL TORRES CONTACT INFORMATION:

LinkedIn: https://www.linkedin.com/in/angel-torres-morales/

Company Website: https://visualk.com/en/

Company Twitter: https://twitter.com/visualk_usa

InforEAM: All you need to know about InforEAM

YOUR INFOR EAM TOOLKIT:

Click on the InforEAM Toolkit picture above and receive the following “Must Have” EAM reports:

1. 7 Steps for implementing reliability-based maintenance
2. 10 steps toward a paperless operation with mobile EAM checklist
3. Asset intensive industries, finding the straightest path to the cloud
4. EAM vs CMMS, don't get fooled
5. Infor EAM Brochure
6. Infor EAM Overview
7. 9 fleet management challenges and how to resolve

Industrial Academy (One Month Free Access and One Free Licence for Future Industrial Leader):

Industrial Talk Free Webinars:

Related Podcasts At:

https://industrialtalk.com/infoream/

Business Beatitude the Book

Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES…The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!

TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!

Reserve My Copy and My 25% Discount

The post Inforum2019: Mr. Angel Torres with VisualK talks about How to Power Flowing and Customers Moving appeared first on Industrial Talk.

Live from Inforum 2019, Energizing EAM Podcast interviews Giuseppe Delmonte, Founder and CEO at CAD Service. In this interview, Giuseppe talks about powerful solutions to bring visual representation of your assets for greater clarity and safety! Get the answers to your questions along with Giuseppe's unique insight on the “How” on this Energizing EAM Podcast interview!

You can find out more about Giuseppe at the links below. Also, get your free InforEAM Toolkit. Finally, get your exclusive free access to the Industrial Academy and webinar access to “Building a Better Industrial Sales and Marketing Platform for Greater Success in 2020“. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy!

GIUSEPPE DELMONTE CONTACT INFORMATION:

LinkedIn: https://www.linkedin.com/in/giuseppe-delmonte-41056025/

Company Website https://www.cadservice.it/en/

InforEAM: All you need to know about InforEAM

YOUR INFOR EAM TOOLKIT:

Click on the InforEAM Toolkit picture above and receive the following “Must Have” EAM reports:

1. 7 Steps for implementing reliability-based maintenance
2. 10 steps toward a paperless operation with mobile EAM checklist
3. Asset intensive industries, finding the straightest path to the cloud
4. EAM vs CMMS, don't get fooled
5. Infor EAM Brochure
6. Infor EAM Overview
7. 9 fleet management challenges and how to resolve

Industrial Academy (One Month Free Access and One Free Licence for Future Industrial Leader):

Industrial Talk Free Webinars:

Related Podcasts At:

https://industrialtalk.com/infoream/

Business Beatitude the Book

Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES…The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!

TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!

Reserve My Copy and My 25% Discount

The post Inforum2019: Mr. Giuseppe Delmonte Applying Visual Representation To Your Asset Base appeared first on Industrial Talk.

Live from Inforum 2019, Energizing EAM Podcast interviews Dilraj Kahai, Managing Partner at 21 Tech. In this interview, Dilraj passionately discusses the transition and positioning an asset rich public sector organizations into solutions that ensure an ongoing state of good repair! Get the answers to your questions along with Dilraj's unique insight on the “How” on this Energizing EAM Podcast interview!

You can find out more about Dilraj at the links below. Also, get your free InforEAM Toolkit. Finally, get your exclusive free access to the Industrial Academy and webinar access to “Building a Better Industrial Sales and Marketing Platform for Greater Success in 2020“. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy!

DILRAJ KAHAI CONTACT INFORMATION:

LinkedIn: https://www.linkedin.com/in/dilraj-kahai-1082333/

Company Website https://www.21tech.com/

InforEAM: All you need to know about InforEAM

YOUR INFOR EAM TOOLKIT:

Click on the InforEAM Toolkit picture above and receive the following “Must Have” EAM reports:

1. 7 Steps for implementing reliability-based maintenance
2. 10 steps toward a paperless operation with mobile EAM checklist
3. Asset intensive industries, finding the straightest path to the cloud
4. EAM vs CMMS, don't get fooled
5. Infor EAM Brochure
6. Infor EAM Overview
7. 9 fleet management challenges and how to resolve

Industrial Academy (One Month Free Access and One Free Licence for Future Industrial Leader):

Industrial Talk Free Webinars:

Related Podcasts At:

https://industrialtalk.com/infoream/

Business Beatitude the Book

Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES…The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!

TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!

Reserve My Copy and My 25% Discount

The post Inforum2019: Mr. Dilraj Kahai is talking about how the public sector can move forward in a state of good repair appeared first on Industrial Talk.

Live from Inforum 2019, Energizing EAM Podcast interviews Marcela Rascon, Vice President at Stratum Consulting Partners. In her interview Marcela discusses the the flexibility of InforEAM, proven implementation strategies for success and applications in multiple industrial market segments. Get the answers to your InforEAM implementation questions along with Marcela's unique insight on the “How” on this Energizing EAM Podcast interview!

You can find out more about Marcela and the wonderful team at Stratum Consulting at the links below. Also, get your free InforEAM Toolkit. Finally, get your exclusive free access to the Industrial Academy and webinar access to “Building a Better Industrial Sales and Marketing Platform for Greater Success in 2020“. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy!

MARCELA RASCON CONTACT INFORMATION:

Personal LinkedIn: https://www.linkedin.com/in/marcelarascon/

Company LinkedIn: https://www.linkedin.com/company/stratumcp/

Company Website https://www.stratumcp.com/

Company Facebook: https://www.facebook.com/stratum

Infor EAM: All you need to know about InforEAM

YOUR INFOREAM TOOLKIT:

Click on the InforEAM Toolkit picture above and receive the following “Must Have” EAM reports:

1. 7 Steps for implementing reliability-based maintenance
2. 10 steps toward a paperless operation with mobile EAM checklist
3. Asset intensive industries, finding the straightest path to the cloud
4. EAM vs CMMS, don't get fooled
5. Infor EAM Brochure
6. Infor EAM Overview
7. 9 fleet management challenges and how to resolve

Industrial Academy (One Month Free Access and One Free Licence for Future Industrial Leader):

Related Podcasts At:

https://industrialtalk.com/infoream/

Business Beatitude the Book

Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES…The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!

TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!

Reserve My Copy and My 25% Discount

The post Ms. Marcela Rascon Discusses the Successful Implementation Strategies for the InforEAM Platform appeared first on Industrial Talk.

Live from Inforum 2019, Energizing EAM Podcast interviews James Toomey, Vice President and Head of Digital Transformation at Infor. In this interview, James passionately discusses how 2020 will be the decade of High-Energy and to attract Top Talent, you need to be about Branding and Marketing! Get the answers to your questions along with James' unique insight on the “How” on this Energizing EAM Podcast interview!

You can find out more about James at the links below. Also, get your free InforEAM Toolkit. Finally, get your exclusive free access to the Industrial Academy and webinar access to “Building a Better Industrial Sales and Marketing Platform for Greater Success in 2020“. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy!

JAMES TOOMEY CONTACT INFORMATION:

LinkedIn: https://www.linkedin.com/in/james-toomey-95258a3/

Company Website https://www.infor.com/

InforEAM: All you need to know about InforEAM

YOUR INFOR EAM TOOLKIT:

Click on the InforEAM Toolkit picture above and receive the following “Must Have” EAM reports:

1. 7 Steps for implementing reliability-based maintenance
2. 10 steps toward a paperless operation with mobile EAM checklist
3. Asset intensive industries, finding the straightest path to the cloud
4. EAM vs CMMS, don't get fooled
5. Infor EAM Brochure
6. Infor EAM Overview
7. 9 fleet management challenges and how to resolve

Industrial Academy (One Month Free Access and One Free Licence for Future Industrial Leader):

Industrial Talk Free Webinars:

Related Podcasts At:

https://industrialtalk.com/infoream/

Business Beatitude the Book

Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES…The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!

TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!

Reserve My Copy and My 25% Discount

The post Mr. James Toomey discusses leading and attracting top talent through branding and marketing appeared first on Industrial Talk.

Live from Inforum 2019, Energizing EAM Podcast interviews Tami Ryley, Reliability Program Manager at Starbucks. In her interview Tami discusses the importance of standardizing maintenance practices across manufacturing to improve consistent network decisions and strategic plans. Get the answers to your questions along with Tami's unique insight on the “How” on this Energizing EAM Podcast interview!

You can find out more about Tami and the wonderful team at Starbucks at the links below. Also, get your free InforEAM Toolkit. Finally, get your exclusive free access to the Industrial Academy and webinar access to “Building a Better Industrial Sales and Marketing Platform for Greater Success in 2020“. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy!

TAMI RYLEY CONTACT INFORMATION:

LinkedIn: https://www.linkedin.com/in/tamiryley/

Company Website https://www.starbucks.com/

Company Facebook: https://www.facebook.com/Starbucks/

Twitter: https://twitter.com/Starbucks

Infor EAM: All you need to know about InforEAM

YOUR INFOR EAM TOOLKIT:

Click on the InforEAM Toolkit picture above and receive the following “Must Have” EAM reports:

1. 7 Steps for implementing reliability-based maintenance
2. 10 steps toward a paperless operation with mobile EAM checklist
3. Asset intensive industries, finding the straightest path to the cloud
4. EAM vs CMMS, don't get fooled
5. Infor EAM Brochure
6. Infor EAM Overview
7. 9 fleet management challenges and how to resolve

Industrial Academy (One Month Free Access and One Free Licence for Future Industrial Leader):

Industrial Talk Free Webinars:

Related Podcasts At:

https://industrialtalk.com/infoream/

Business Beatitude the Book

Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES…The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!

TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!

Reserve My Copy and My 25% Discount

The post Ms. Tami Ryley on Standardizing Maintenance Practices for Consistent Network Decisions appeared first on Industrial Talk.

Live from Inforum 2019, Energizing EAM Podcast interviews Steve Brindle, Founder and Partner at Advoco. In his interview Steve talks about creating a culture with a heart that will positively impact your team, the community and your bottom-line. Get the answers to your questions along with Steve's unique insight on the “How” on this Energizing EAM Podcast interview!

You can find out more about Steve and the wonderful team at Advoco at the links below. Also, get your free InforEAM Toolkit. Finally, get your exclusive free access to the Industrial Academy and webinar access to “Building a Better Industrial Sales and Marketing Platform for Greater Success in 2020“. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy!

STEVE BRINDLE CONTACT INFORMATION:

LinkedIn: https://www.linkedin.com/in/steve-brindle-67b693/

Company Website https://www.advocoinc.com/

Company Facebook: https://www.facebook.com/AdvocoInc/

Twitter: https://twitter.com/advocoinc

Infor EAM: All you need to know about InforEAM

YOUR INFOR EAM TOOLKIT:

Click on the InforEAM Toolkit picture above and receive the following “Must Have” EAM reports:

1. 7 Steps for implementing reliability-based maintenance
2. 10 steps toward a paperless operation with mobile EAM checklist
3. Asset intensive industries, finding the straightest path to the cloud
4. EAM vs CMMS, don't get fooled
5. Infor EAM Brochure
6. Infor EAM Overview
7. 9 fleet management challenges and how to resolve

Industrial Academy (One Month Free Access and One Free Licence for Future Industrial Leader):

Industrial Talk Free Webinars:

Related Podcasts At:

https://industrialtalk.com/infoream/

Business Beatitude the Book

Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES…The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!

TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!

Reserve My Copy and My 25% Discount

The post Mr. Steve Brindle On How to Create a Business Culture with a Heart appeared first on Industrial Talk.

Stratum Consulting interviews Joey Pate, Supervisor, Application Development at Associated Electric Cooperative In this interview, Joey talks about the tactical steps needed to evaluate and deploy a large Enterprise Asset Management platform across multiple businesses. Find out more about Joey and his team by the links below. Also, get your free InforEAM Toolkit, exclusive free access to the Industrial Academy and free webinar access to Building a Powerful Sales and Marketing Platform for 2020. All links designed for keeping you current in a rapidly changing Industrial Market. Enjoy!

JOEY PATE CONTACT INFORMATION:

LinkedIn: https://www.linkedin.com/in/joeypate/

STRATUM CONSULTING CONTACT INFORMATION:

Company LinkedIn: https://www.linkedin.com/company/stratum-consulting-partners/about/

Company Website https://www.stratumcp.com/

Download Stratum Consulting Overview of Solutions: DOWNLOAD

Infor EAM: All you need to know about InforEAM

YOUR INFOR EAM TOOLKIT:

Click on the InforEAM Toolkit picture above and receive the following “Must Have” EAM reports:

1. 7 Steps for implementing reliability-based maintenance
2. 10 steps toward a paperless operation with mobile EAM checklist
3. Asset intensive industries, finding the straightest path to the cloud
4. EAM vs CMMS, don't get fooled
5. Infor EAM Brochure
6. Infor EAM Overview
7. 9 fleet management challenges and how to resolve

Industrial Academy (One Month Free Access and One Free Licence for Future Industrial Leader):

Industrial Talk Free Webinars:

Related Podcasts:

https://industrialtalk.com/episodes/infoream-clay-bush-stratumconsulting/

https://industrialtalk.com/episodes/infoream-eric-faith-stratumconsulting/

Business Beatitude the Book

Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES…The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!

TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!

Reserve My Copy and My 25% Discount

The post Mr. Joey Pate Discusses EAM Implementation Strategies appeared first on Industrial Talk.

Live from Inforum 2019, Energizing EAM Podcast interviews Meir Givon, Founder and General Manager at GIV Group. In this interview, we are talking Smart Cities with Meir and how this connected technology will positively impact your life and communities of the future. Find out more about Meir on this Energizing EAM interview and by the links below. Also, get your free InforEAM Toolkit, exclusive free 1-month access to the Industrial Academy and free webinar access to Building a Powerful Sales and Marketing Platform for 2020. All links designed for keeping you and your company current in a rapidly changing Industrial Market. Enjoy!

MEIR GIVON CONTACT INFORMATION:

LinkedIn: https://www.linkedin.com/in/meir-givon-2b53b/

Company Website https://www.giv-solutions.co.il/

Infor EAM: All you need to know about InforEAM

YOUR INFOR EAM TOOLKIT:

Click on the InforEAM Toolkit picture above and receive the following “Must Have” EAM reports:

1. 7 Steps for implementing reliability-based maintenance
2. 10 steps toward a paperless operation with mobile EAM checklist
3. Asset intensive industries, finding the straightest path to the cloud
4. EAM vs CMMS, don't get fooled
5. Infor EAM Brochure
6. Infor EAM Overview
7. 9 fleet management challenges and how to resolve

Industrial Academy (One Month Free Access and One Free Licence for Future Industrial Leader):

Industrial Talk Free Webinars:

Related Podcasts At:

https://industrialtalk.com/infoream/

Business Beatitude the Book

Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES…The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!

TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!

Reserve My Copy and My 25% Discount

The post Mr. Meir Givon discusses Smart Cities and Positive Impacts appeared first on Industrial Talk.

Live from Inforum 2019, Energizing EAM Podcast interviews Allison Gleisner, Go-To-Market (“GTM”) and Strategy for Global EAM at Infor. In this interview, Allison passionately discusses the power of working closely with valued Partners to achieve a successful GTM strategy at InforEAM. Find out more about Allison on this Energizing EAM interview and by the links below. Also, get your free InforEAM Toolkit, exclusive free access to the Industrial Academy and free webinar access to Building a Powerful Sales and Marketing Platform for 2020. All links designed for keeping you current in a rapidly changing Industrial Market. Enjoy!

ALLISON GLEISNER CONTACT INFORMATION:

LinkedIn: https://www.linkedin.com/in/allison-gleisner-2329176/

Company Website https://www.infor.com/

Infor EAM: All you need to know about InforEAM

YOUR INFOR EAM TOOLKIT:

Click on the InforEAM Toolkit picture above and receive the following “Must Have” EAM reports:

1. 7 Steps for implementing reliability-based maintenance
2. 10 steps toward a paperless operation with mobile EAM checklist
3. Asset intensive industries, finding the straightest path to the cloud
4. EAM vs CMMS, don't get fooled
5. Infor EAM Brochure
6. Infor EAM Overview
7. 9 fleet management challenges and how to resolve

Industrial Academy (One Month Free Access and One Free Licence for Future Industrial Leader):

Industrial Talk Free Webinars:

Related Podcasts At:

https://industrialtalk.com/infoream/

Business Beatitude the Book

Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES…The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!

TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!

Reserve My Copy and My 25% Discount

The post InforEAM: Ms. Allison Gleisner the Power of Working with Partners for Your GTM Success appeared first on Industrial Talk.

Live from Inforum 2019, Energizing EAM Podcast interviews Mary Devine, Director of Marketing and Events at Advoco. In this interview, Mary discusses making your customer the hero by providing real solutions for success. Find out more about Mary on this Energizing EAM interview and the wonderful team at Advoco by the links below. Also, get your free InforEAM Toolkit, exclusive free access to the Industrial Academy and free webinar access to Building a Powerful Sales and Marketing Platform for 2020. All links designed for keeping you current in a rapidly changing Industrial Market. Enjoy!

MARY DEVINE CONTACT INFORMATION:

LinkedIn: https://www.linkedin.com/in/mary-devine-advoco/

Company Website https://www.advocoinc.com/

Company Facebook: https://www.facebook.com/AdvocoInc/

Twitter: https://twitter.com/advocoinc

Infor EAM: All you need to know about InforEAM

YOUR INFOR EAM TOOLKIT:

Click on the InforEAM Toolkit picture above and receive the following “Must Have” EAM reports:

1. 7 Steps for implementing reliability-based maintenance
2. 10 steps toward a paperless operation with mobile EAM checklist
3. Asset intensive industries, finding the straightest path to the cloud
4. EAM vs CMMS, don't get fooled
5. Infor EAM Brochure
6. Infor EAM Overview
7. 9 fleet management challenges and how to resolve

Industrial Academy (One Month Free Access and One Free Licence for Future Industrial Leader):

Industrial Talk Free Webinars:

Related Podcasts At:

https://industrialtalk.com/infoream/

Business Beatitude the Book

Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES…The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!

TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!

Reserve My Copy and My 25% Discount

The post Ms. Mary Devine making Customers heros by providing real solutions appeared first on Industrial Talk.

Live from Inforum 2019, Energizing EAM Podcast interviews Javier Buzzalino, Senior Vice President of R&D at Infor. In this interview, Javier discusses the rapid changes happening in industry and how asset management goes way beyond just equipment. Find out more about Javier on this Energizing EAM interview and by the links below. Also, get your free InforEAM Toolkit, exclusive free access to the Industrial Academy and free webinar access to Building a Powerful Sales and Marketing Platform for 2020. All links designed for keeping you current in a rapidly changing Industrial Market. Enjoy!

JAVIER BUZZALINO CONTACT INFORMATION:

LinkedIn: https://www.linkedin.com/in/jbuzzalino/

Company Website https://www.infor.com/

Infor EAM: All you need to know about InforEAM

YOUR INFOR EAM TOOLKIT:

Click on the InforEAM Toolkit picture above and receive the following “Must Have” EAM reports:

1. 7 Steps for implementing reliability-based maintenance
2. 10 steps toward a paperless operation with mobile EAM checklist
3. Asset intensive industries, finding the straightest path to the cloud
4. EAM vs CMMS, don't get fooled
5. Infor EAM Brochure
6. Infor EAM Overview
7. 9 fleet management challenges and how to resolve

Industrial Academy (One Month Free Access and One Free Licence for Future Industrial Leader):

Industrial Talk Free Webinars:

Related Podcasts At:

https://industrialtalk.com/infoream/

Business Beatitude the Book

Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES…The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!

TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!

Reserve My Copy and My 25% Discount

The post Mr. Javier Buzzalino Discusses the Evolution of Asset Management appeared first on Industrial Talk.

Live from Inforum 2019, Energizing EAM Podcast interviews Joe Pascaretta. In this interview, Joe talks about the power of InforOS and the ability to aggregate data from multiple sources to powerfully gain insights into your business. Find out more about Joe and the suite of Infor Products by the links below. Also, get your free InforEAM Toolkit, exclusive free access to the Industrial Academy and free webinar access to Building a Powerful Sales and Marketing Platform for 2020. All links designed for keeping you current in a rapidly changing Industrial Market. Enjoy!

JOE PASCARETTA CONTACT INFORMATION:

LinkedIn: https://www.linkedin.com/in/josephpascaretta/

Company Website https://www.infor.com/

Infor EAM: All you need to know about InforEAM

YOUR INFOR EAM TOOLKIT:

Click on the InforEAM Toolkit picture above and receive the following “Must Have” EAM reports:

1. 7 Steps for implementing reliability-based maintenance
2. 10 steps toward a paperless operation with mobile EAM checklist
3. Asset intensive industries, finding the straightest path to the cloud
4. EAM vs CMMS, don't get fooled
5. Infor EAM Brochure
6. Infor EAM Overview
7. 9 fleet management challenges and how to resolve

Industrial Academy (One Month Free Access and One Free Licence for Future Industrial Leader):

Industrial Talk Free Webinars:

Related Podcasts:

https://industrialtalk.com/infoream-heather-preu/

https://industrialtalk.com/infoream-kevin-price/

Business Beatitude the Book

Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES…The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!

TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!

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The post Mr. Joe Pascaretta discusses the Power of Data Lakes appeared first on Industrial Talk.

Live from Inforum 2019, Energizing EAM Podcast interviews Clay Bush, President of Stratum Consulting. In this interview, Clay talks about how to properly value existing long-term assets and the strategy for deploying new assets in the public sector. Find out more about Clay and his company by the links below. Also, get your free InforEAM Toolkit, exclusive free access to the Industrial Academy and free webinar access to Building a Powerful Sales and Marketing Platform for 2020. All links designed for keeping you current in a rapidly changing Industrial Market. Enjoy!

CLAY BUSH CONTACT INFORMATION:

LinkedIn: www.linkedin.com/in/clay-bush-642a68

Company LinkedIn: https://www.linkedin.com/company/stratum-consulting-partners/about/

Company Website https://www.stratumcp.com/

Download Stratum Consulting Overview of Solutions: DOWNLOAD

Infor EAM: All you need to know about InforEAM

YOUR INFOR EAM TOOLKIT:

Click on the InforEAM Toolkit picture above and receive the following “Must Have” EAM reports:

1. 7 Steps for implementing reliability-based maintenance
2. 10 steps toward a paperless operation with mobile EAM checklist
3. Asset intensive industries, finding the straightest path to the cloud
4. EAM vs CMMS, don't get fooled
5. Infor EAM Brochure
6. Infor EAM Overview
7. 9 fleet management challenges and how to resolve

Industrial Academy (One Month Free Access and One Free Licence for Future Industrial Leader):

Industrial Talk Free Webinars:

Related Podcasts:

https://industrialtalk.com/infoream-heather-preu/

https://industrialtalk.com/infoream-kevin-price/

Business Beatitude the Book

Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES…The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!

TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!

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The post Mr. Clay Bush Discusses the Public Sector and how to value Existing Assets appeared first on Industrial Talk.

Live from Inforum 2019, Energizing EAM Podcast interviews Max Efimov, Principle Director at Accenture. In this interview, Max talks about the impact Industry 4.0 will have on you and your industrial business. It's happening and you can't ignore what is taking place in the industrial world around you! Find out more about Max by the links below and reach out to connect. Also, get your free InforEAM Toolkit, exclusive free access to the Industrial Academy and free webinar access to Building a Powerful Sales and Marketing Platform. All links designed for keeping you current in a rapidly changing Industrial Market. Enjoy!

MAX EFMOV'S CONTACT INFORMATION:

LinkedIn: https://www.linkedin.com/in/mvefimov/

Company LinkedIn: https://www.linkedin.com/company/accenture/

Company Website https://www.accenture.com/us-en

Infor EAM: All you need to know about InforEAM

YOUR INFOR EAM TOOLKIT:

Click on the InforEAM Toolkit picture above and receive the following “Must Have” EAM reports:

1. 7 Steps for implementing reliability-based maintenance
2. 10 steps toward a paperless operation with mobile EAM checklist
3. Asset intensive industries, finding the straightest path to the cloud
4. EAM vs CMMS, don't get fooled
5. Infor EAM Brochure
6. Infor EAM Overview
7. 9 fleet management challenges and how to resolve

Industrial Academy (One Month Free Access and One Free Licence for Future Industrial Leader):

Industrial Talk Free Webinars:

Related Podcasts:

https://industrialtalk.com/infoream-heather-preu/

https://industrialtalk.com/infoream-kevin-price/

Business Beatitude the Book

Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES…The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!

TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!

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The post Mr. Max Efimov Discusses Industry 4.0 and the impact on your business appeared first on The Industrial Talk Podcast with Scott MacKenzie.

The post Mr. Max Efimov Discusses Industry 4.0 and the impact on your business appeared first on Industrial Talk.

Live from Inforum 2019, Energizing EAM Podcast interviews Bob Hersh, Partner at Grant Thornton. In this interview, Bob discusses the steps necessary to properly allocate precious capital to productive assets. This is a must listen-to podcast if you are interested in achieving the greatest “bang” for your industrial buck. Find out more about Bob by the links below and reach out to connect. Also, get your free InforEAM Toolkit, exclusive free access to the Industrial Academy and free webinar access to Building a Powerful Sales and Marketing Platform. All links designed for keeping you current in a rapidly changing Industrial Market. Enjoy!

MARTY OSBORN'S CONTACT INFORMATION:

LinkedIn: https://www.linkedin.com/in/bob-hersh-8407743/

Company Website https://www.grantthornton.com/

Infor EAM: All you need to know about InforEAM

YOUR INFOR EAM TOOLKIT:

Click on the InforEAM Toolkit picture above and receive the following “Must Have” EAM reports:

1. 7 Steps for implementing reliability-based maintenance
2. 10 steps toward a paperless operation with mobile EAM checklist
3. Asset intensive industries, finding the straightest path to the cloud
4. EAM vs CMMS, don't get fooled
5. Infor EAM Brochure
6. Infor EAM Overview
7. 9 fleet management challenges and how to resolve

Industrial Academy (One Month Free Access and One Free Licence for Future Industrial Leader):

Industrial Talk Free Webinars:

Related Podcasts:

https://industrialtalk.com/infoream-heather-preu/

https://industrialtalk.com/infoream-kevin-price/

Business Beatitude the Book

Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES…The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!

TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!

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The post Mr. Bob Hersh Discusses Capital Allocation to Productive Assets appeared first on The Industrial Talk Podcast with Scott MacKenzie.

The post Mr. Bob Hersh Discusses Capital Allocation to Productive Assets appeared first on Industrial Talk.

Live from Inforum 2019, Energizing EAM Podcast interviews Marty Osborn, Partner at Advoco, Inc. In this interview, Marty passionately communicates the 7 Essentials for Industrial Success. Find out more about Marty by the links below and reach out to connect. Also, get your free InforEAM Toolkit, exclusive free access to the Industrial Academy and free webinar access to Building a Powerful Sales and Marketing Platform. All links designed for keeping you current in a rapidly changing Industrial Market. Enjoy!

MARTY OSBORN'S CONTACT INFORMATION:

LinkedIn: https://www.linkedin.com/in/marty-osborn-78ba9b5/

Company LinkedIn: https://www.linkedin.com/company/advoco

Twitter: https://twitter.com/advocoinc

Company Facebook: https://www.facebook.com/AdvocoInc/

Facebook: https://www.facebook.com/osborn4692

Instagram: https://www.instagram.com/advocoinc/

Infor EAM: All you need to know about InforEAM

YOUR INFOR EAM TOOLKIT:

Click on the InforEAM Toolkit picture above and receive the following “Must Have” EAM reports:

1. 7 Steps for implementing reliability-based maintenance
2. 10 steps toward a paperless operation with mobile EAM checklist
3. Asset intensive industries, finding the straightest path to the cloud
4. EAM vs CMMS, don't get fooled
5. Infor EAM Brochure
6. Infor EAM Overview
7. 9 fleet management challenges and how to resolve

Industrial Academy (One Month Free Access and One Free Licence for Future Industrial Leader):

Industrial Talk Free Webinars:

Related Podcasts:

https://industrialtalk.com/infoream-heather-preu/

https://industrialtalk.com/infoream-soma/

Business Beatitude the Book

Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES…The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!

TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!

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The post Mr. Marty Osborn Discusses the 7 Essentials for Success appeared first on The Industrial Talk Podcast with Scott MacKenzie.

The post Mr. Marty Osborn Discusses the 7 Essentials for Success appeared first on Industrial Talk.

Live from Inforum 2019, Energizing EAM Podcast interviews Soma Somasundaram, President and CTO at Infor. In this interview, Soma discusses how Infor is at the cutting edge of enterprise technology and how this passion for innovation will transform how industry will succeed today and in the future! Find out more about Soma and Infor by the links below. Also, get your free InforEAM Toolkit and exclusive free access to the Industrial Academy. Both links designed for keeping you current in a rapidly changing Industrial Market. Enjoy!

Soma's CONTACT INFORMATION:

LinkedIn: https://www.linkedin.com/in/somasomasundaram/

Infor EAM: All you need to know about InforEAM

YOUR INFOR EAM TOOLKIT:

Click on the InforEAM Toolkit picture above and receive the following “Must Have” EAM reports:

1. 7 Steps for implementing reliability-based maintenance
2. 10 steps toward a paperless operation with mobile EAM checklist
3. Asset intensive industries, finding the straightest path to the cloud
4. EAM vs CMMS, don't get fooled
5. Infor EAM Brochure
6. Infor EAM Overview
7. 9 fleet management challenges and how to resolve

Industrial Academy (One Month Free Access and One Free Licence for Future Industrial Leader):

Podcast Video:

Related Podcasts:

Mrs. Heather Preu Discusses Customer Infor EAM Use and Improved Asset Safety

Mr. Kevin Price Discusses The Future of EAM In Industry

The post Mr. Soma discussing the powerful strategic vision of Infor and its technology platform. appeared first on The Industrial Talk Podcast with Scott MacKenzie.

The post Mr. Soma discussing the powerful strategic vision of Infor and its technology platform. appeared first on Industrial Talk.

In this episode of the Industrial Talk Podcast, Eric Faith, Vice President at Stratum Consulting Partners, discusses deploying continuous improvement results in the beverage industry by leveraging Enterprise Asset Management (“EAM”) solutions to facilitate long-term operational success. Stratum Consulting Partners is an Alliance Partner with Infor and Eric brings a wealth of EAM knowledge and expertise to ensure successful implementations of the InforEAM suite of solutions. Find out more about Eric and Stratum Consulting by the links below. Also, get your free InforEAM Toolkit and exclusive free access to the Industrial Academy. Both links designed for keeping you current in a rapidly changing Industrial Market. Enjoy!

Eric Faith'S CONTACT INFORMATION:

LinkedIn: https://www.linkedin.com/in/ericfaith/

Stratum Consulting: https://www.stratumcp.com/

Download Stratum Consulting Overview of Solutions: DOWNLOAD

Infor EAM:  https://www.infor.com/about/contact

YOUR INFOR EAM TOOLKIT:

Click on the InforEAM Toolkit picture above and receive the following “Must Have” EAM reports:

1. 7 Steps for implementing reliability-based maintenance
2. 10 steps toward a paperless operation with mobile EAM checklist
3. Asset intensive industries, finding the straightest path to the cloud
4. EAM vs CMMS, don't get fooled
5. Infor EAM Brochure
6. Infor EAM Overview
7. 9 fleet management challenges and how to resolve

PODCAST VIDEO:

Industrial Academy (One Month Free Access and One Free Licence for Future Industrial Leader):

OTHER PODCAST RESOURCES:

Mr. Kevin Price Discusses The Future of EAM In Industry

Industrial Leadership: Process, Process, Process!

The post Mr. Eric Faith Discusses EAM Continuous Improvement In The Beverage Market appeared first on The Industrial Talk Podcast with Scott MacKenzie.

The post Mr. Eric Faith Discusses EAM Continuous Improvement In The Beverage Market appeared first on Industrial Talk.

In this episode of the Industrial Talk Podcast, Ruben Stancel, Director of Sales at Infor, discusses the power and flexibility of a seamless Enterprise Asset Management (“EAM”). Ruben talks flexibility of InforEAM to connect to existing legacy systems and leverage Mobility applications and the Cloud to effect rapid and positive change. Find out more about Ruben by the links below and reach out to connect.  Also, get your free InforEAM Toolkit and exclusive free access to the Industrial Academy. Both links designed for keeping you current in a rapidly changing Industrial Market. Enjoy!

Ruben Stancel's Contact Information:

LinkedIn: https://www.linkedin.com/in/ruben-stancel-a8740a7/

Infor EAM: https://www.infor.com/about/contact

Your Infor EAM Toolkit:

Click on the InforEAM Toolkit picture above and receive the following “Must Have” EAM reports:

1. 7 Steps for implementing reliability-based maintenance
2. 10 steps toward a paperless operation with mobile EAM checklist
3. Asset intensive industries, finding the straightest path to the cloud
4. EAM vs CMMS, don't get fooled
5. Infor EAM Brochure
6. Infor EAM Overview
7. 9 fleet management challenges and how to resolve

Podcast Video:

Industrial Academy (One Month Free Access and One Free Licence for Future Industrial Leader):

Other Podcast Resources:

Mr. Mark Board discusses the positive impact Infor EAM has on the energy market

Industrial Leadership – Find a Mentor/Be a Mentor

Podcast Transcript:

[00:02]                                    [inaudible].

[00:04]                                    Welcome to the industrial talk podcast with Scott MacKenzie. Scott is a passionate industry professional dedicated to transferring, cutting edge industry focused innovations and trends while highlighting the men and women who keep the world moving. So put on your hard hat, grab your work boots and let's go.

[00:21]                                    All right, grab your work boots and let's go. I'm, I'm ready to go. My name is Scott MacKenzie. Welcome to the industrial talk podcast. So glad that you are here. Once again, this is the number one industrial podcast in the galaxy. No, in the universe. It's even bigger than the galaxy. So thank you very much for joining. We're going to be having a great, another great conversation just because we can, and once again, maybe one of these days, I'm looking out on the video and I'm gonna get some makeup so that I don't look like a full moon, but that's not not a big deal. So we're going to be talking to, here we go. Here we go. We're going to be talking again to a gentleman from [inaudible] for, his name is Ruben Ruben. Stan Stancel. That's right. Stancel. This Stancel Instead show us what you missed on my first one. I know I did. First one's easy. Sorry about that. You have your podcast listeners. That's right. Ruin Ruben is the easy one.

[01:16]                                    I was all tied up in knots about your last name and I can't even pronounce the first name, so pretty much I just butchered everything about you there, Ruben. That's a good start. That is. It's a write off into the gates, man. I'm going to happen and baby. Okay, Reuben, but listeners want to know and they do because in fact I'm receiving tech. No, I'm not receiving texts. I would like to say that I am receiving techs right now, but they want to know a little bit about your background, where you come from. Just bring out the human element in you. Ruben Stancel Stancel,

[01:46]                                    Stancel [inaudible]. No Stancel got it. Stancel. I got it. thanks Scott thanks for having me on. Take that Mark. I'm trying his name. You're not even trying anymore, are you? No, you don't. I mean I gave him the, the easy way out. I said, just say, stands on now, but he insisted, so here I am. So let's go. So we had a name like that, right. Uh, originally from Romania, right. Got Off the plane about, uh, 25 years ago. Right here in Atlanta. I actually was a summer day, uh, went to school over here in the United States. Um, and then, um, then started with data stream really to kind of bring it into the, uh, the industrial talk round. Um, uh, been with a company with a data stream for about 20 years subsequently being acquired by [inaudible]. And I could say that, you know, I, I've, I've grown up, I grew up in, in my professional career in the, uh, in the asset management space, uh, where a couple of hats, if you will, starting from a technical support services, implementation training, um, all the way into sales. And currently I, uh, my role is a director within the sales organization focusing on expanding and growing on our energy business. Uh, I have to ask the question, where did you go to school? So the name of the school is Bryan College and Dayton, Tennessee. Okay. Okay. And the funny thing on that is a, that's where I met my wife, right. So here's a Romanian kid going to school in the United States in Tennessee and guess who he meets?

[03:10]                                    A Russian. How'd you know? Yes, yes, yes. So, uh, yeah, that's kind of a funny story, but yes, that's right. Wow. And your degree is in what?

[03:22]                                    So I'm a double major in business admin and computer science.

[03:26]                                    Very good. That's the link to a data stream and 20 year career there and then into info. It's just a natural fit.

[03:34]                                    Yeah, it really was. It really was. Right. Yeah. I did take a business degree as a kid that grew up in the communist times of Romania and then opening up to the west. That is so cool. Um, you know, everybody was like, oh, business, business marketing, you know, we didn't have any of that. So obviously that was my first choice. But as I came over here and I kinda started learning how the real world works, you say, well, you've got to supplement that. Probably something more, more, more defined. And computer science was a natural fit back home in a, in high school you have majors. My Major was math, physics and uh, and uh, and anyway, that's, that's kind of the explanation on how those came together

[04:10]                                    now. That's cool. I mean that, that is, and then you just stayed over here and then here you are and you're having a grand old time here being at this beautiful location in, in for here, there's this, your, is this your office? I'm actually based out of Greenville, South Carolina. Oh yeah, yeah, yeah.

[04:25]                                    A lot of the folks that that became in for through the data stream acquisition are still, uh, based out of the Greenville Office. And we have a fairly large office over there. They still hoses

[04:35]                                    a lot of our development and, and support folks like it, like it a lot. So let's get a little bit, uh, now your role with in four is what outside of the sales marketing, expanding what, what, what does that mean?

[04:50]                                    So what we're doing right now, we are continuing our momentum of growth, uh, in, in the energy sector. And what do we mean by that? What do we define as energy here in for? Uh, it's, it's the utility space is the oil and gas and it's the mining

[05:02]                                    a utility like water, a power, that type of power gas,

[05:07]                                    transmission, distribution. Yep. And then in New Orleans gas sector, you know, uh, we serve as customers in the downstream, midstream, upstream, as well as some of the oil services organizations that provide support into those. Uh, those things.

[05:20]                                    For our listeners out there that need to understand a little bit about the difference between midstream, downstream, upstream, the, the, the VI, the what you're, you know, laying out. Can you explain a little bit about that? Sure. Just for the listeners, we, we, we work with our customers to optimize their processes starting from the exploration production, right? You're, you're, you're finding the resources you're extracting, uh, what does that defined as? Uh, it's, it's the downstream that's statutory. That's right. Uh,

[05:49]                                    and then you've got the mysteries that transportation, and then you're right back with the refining and the distribution or the finite product, right. And then the field services organization is those folks that provide support in each one of those sub industries, if you will. Yeah. In terms of, uh, optimizing the operations, some of what some of those, the majors or even some of those players in those sectors do not want to staff or build their own B use.

[06:13]                                    So That's interesting. So, so that's, that's a whole line, right? It's, you just got up mid down. All the, everything does, does inform, provide a seamless solution for that.

[06:26]                                    That's right. So we do okay. And that really is, uh, what we preach. We, we, we implement, right? And what I mean by that is build solutions, optimize for the industries that we serve. Uh, now, one, one natural fit with my background in asset management was that a lot of those sectors are heavy, heavy asset intensive industries. Uh, they have to want, they invest a lot of money into procuring, building or, or completing some of those major assets. And then they are, make gotta make sure that they optimize the use of the assets. Right? And each one of those sub sectors have their own tweaks. And, and, and, and, um, uh, they, they, they typically pay attention to, right? And yes, we do optimize our solutions and our approach, uh, to each and every one of them.

[07:12]                                    What happens in a, um, in a situation where you've got, uh, your, your downstream market is, is acme and then it goes into the midstream, which is a different company, which, and then it goes to the, the, uh, upstream, which is a different company. How do you create a seamless solution there?

[07:37]                                    So if, if those three components are controlled by a parent company, say one of the majors, right? Right. Again, absolutely optimize the entire chain, right?

[07:46]                                   Because you're at the corporate level. It's just an easier,

[07:49]                                    right? Now what happens if you're dealing with three entities, each one of those servicing each one of those aspects. Now obviously beneficial to us if they're using our platforms. However, in the interest of optimizing the use and a connectivity between within different application that those folks are using, we are building platforms that optimize the integration of our own solutions into a third party, let's say a financial analyst or human capital management solution or supply chain, whatever the customer has.

[08:17]                                    So you're creating sort of these API APIs, these ability to be able to sort of plug and play tasks. Right? That's right. Well that's good. That's good. And then, and then hit their tables correct. The whatever data that they're looking for. So that's new, right? Normally it would, it in the past it just, it would never happen.

[08:36]                                    That's right. Right. So it's quite, it's quite, uh, exciting really to kind of see the customer faces and, and that we talk in those industries when we actually present some of the alternatives to the status quo, if you will. And some, some of those things that we have done as a, as a software developer right. To, to, to answer the market requirements. And that's what I would tell them. I look to those who, the comedy that, hey, we didn't know you have it. Well, please challenge your vendors, right? Bring your vendors to the, make them part of the process

[09:07]                                    that the pushback I have is sometimes I don't even know what to ask. All I'm dealing with is the pain. And I have no idea that there's even a solution out there to make me feel better and sleep at night a little bit better. You've got to educate.

[09:21]                                    That's right. Because they don't even know. That's right. It's just like, okay, I got it here. I'm doing it to go. And that's on us. That's very much on us in terms of getting the word out there. Right. And being proactive, getting engaged with a, um, would many organizations, industry, organization, industry events, um, we actually have an event coming up this fall where we bring all of our customers in one spot and, and we, we basically showcase our vision for the future. What we've done, where we see the trends in the market, or how do we answer this, how do we align with our customers? So you're absolutely right now being that, uh, we are, uh, still somewhat that challenger, if you will end in, in some of those industries. Um, what I ask customers, like, look, bring us to the tables, let us have a sit in the conversation and you might be surprised, right?

[10:06]                                    Because we definitely bring a different perspective. And you know, I'm somewhat of an anomaly many when you think about it. I've been with the same company for about 20 years, but I'm here for a reason, right? Some of the things that, that, that our leadership has brought as we continued to build our organization, uh, in terms of servicing those industries that we play in are just phenomenal. And I see that in, in my day to day interaction with our customers, right? When, when they share with me some of their challenges, some of the frustrations that they have today, and we're actually able to actually partner with them and in the real sense of partnering, right? And the examples are out there. So,

[10:41]                                    so with that said, where do you today? I hear what you're saying. Uh, Ruben, you're, you're saying, hey, we've got, we've got the ability to be able to sort of streamline that whole flow, whatever that is, that we can streamline it through, uh, solutions that would make your life easier, don't get me wrong. And then you can extract the information that you need, the data that you want to hear or see and be able to do some really decent tactics. What's been a big, I mean, you can't ignore the fact that the energy, the oil and gas market in general from a macro point of view here in the United States, let's just say any, you know, globally, but in the United States is just exploding. Correct. How are you sort of, what does the future look like there? Yeah.

[11:30]                                    So, uh, yeah, absolutely. Right. So where we're seeing the trends that we're seeing in, in, in, in the, in the space is a lot of the companies are still on the, on, on, uh, on legacy systems. We're calling them that, right? And typically the status quo of those systems is, hey, you get a blank sheet of paper and then your write your story on it. You either do it with internal assets, external assets. There was a bunch of uh, uh, consultant outfits out there that can help you basically build it for you. Now the position that we're taking is, hey, let us be a part of that development of that solution. Let us at least configure, optimize the use of our solutions for your industry. Right? And that should speed up adoption and ultimately the ROI in ends, the ROI. Now,

[12:12]                                    sorry, go ahead. No, no, no. It's, it's an interest because you know, the market itself, that the oil and gas market is justice. It's going so fast. Do you, can you even get people to stop for a moment and think about the pain that they're dealing with? Or is it just like, okay, let's keep going, let's keep going, let's keep pushing, let's keep going. There's a con and then if it slows down we'll have a conversation or something like that.

[12:35]                                    Interesting point, right? Because when the price of oil is extra high, the money flows, right, the projects are going on right. There a be more fun. However, in the downturn is really when we see those companies reach out to us for help. And that's very interesting, right? Yeah. Um, yeah. So to the question is do they stop and think we're seeing more and more of that trend becoming prevalent, right? There are taking a look at SAS, the cloud, how can the cloud impact their operations? A lot of those folks have actually build without dropping names, it organizations that arrive with some of the largest software developers in the world, right? And then they are the point where they ask themselves, what business are we in? Right? Do I want to have 2000 it professionals on staff, right? They created custom software applications or, or do we go with somebody that can provide an off the shelf solution, right? With some of the features functions that we need, right? So to that point, we are seeing a lot of that right now, right? So you combine the cloud with a design build for your industries. And, and I believe that there's a tremendous momentum to open up the door and engage in those conference

[13:39]                                    because there's two components. If I went down, the first one that you discuss about are going to have a bunch of coders in here. We're going to create a custom solution. It's time and money and it's going to take forever. And then there's the, there's this, the, you know, functionality, user friendliness, all of the things that make a system successful is also compromised. So you're saying, hey, we can, we can address that time, we can address that money because it's still, if I can get it up and running, I can definitely save you time, money and effort. And then the usability of course. That's right. So that's an adoption issue too. I'm not, I've been in systems where it's like, Nah, I'm not going in there. I'll keep it on a piece of paper and I'll, uh, maybe I'll come back and I'll upload it some way, shape or form. You don't want that

[14:25]                                   and, and think about it. Look, I mean, what's, what's also very prevalent in the industries is the mergers, acquisitions, divestitures, stress, just by the nature of those activities taking place. There's a lot of systems that get ascent, assimilated into an organization or pushed outside of our organization. How do you mitigate that? You see customers that literally have hundreds if not thousands of applications that they have to maintain. And I think they rich in a point where even by virtue of the sheer volume of work and the impact that that has in terms of like is that a solution still supported was the road-map. It just becomes impossible to, to govern if you will. So, so you get into those situations and I'm telling you like more and more people are actually reaching out for help. At least engage in the conversation. Is there an alternative to what we call, I call the status quo. So yeah, it's, it's, it's pretty exciting.

[15:14]                                   So where do you see it going? Where's this future wizard's bright future taking us? So I'm fascinating and exciting right now. Kind of like a technique. Oh by the way, thank you very much. Here. Let me make sure he's got notes. So I want to make sure I spell my name right. It's not mc and it's MacKenzie mic. If you want to try to say it's MacKenzie, that's an a, there you go. And I tried, I tried. Now I feel better and I go, I'm going to sleep better at night. He, Reuben, no one that I've just, no, I am.

[15:48]                                   So here's where we are seeing, right? Leveraging, hey, making use of your data, right? How do you use the data to make decisions and can you capitalize on, on, on real life data, capture a analyzing of this data and then turn them into business decision that actually impact the bottom line, right? So how do you do that? Right? You need systems, you need solutions, right? Um, and that's, that's truly, I think what the future is going to look like. It's going to be heavily, uh, incorporating the principles of the IoT Internet of things, right? Every device, every equipment that you buy nowadays has a sensor or some sort of a tag that, that collects data and pushes it. Where does it push it? Right? The question goes and what do you do with it? Right? That's number one. Number two, uh, mobility, right? Um, if, uh, if you're like me, you know, I mean it's actually scared of the amount of time that we spend on those devices. I actually get a report per store to me every week on the, uh, the, the number of hours daily.

[16:45]                                    Uh, I stopped looking at that because I, first off, I there's nothing I can do about it. And secondly, I don't want to be embarrassed. So it's all about me Ruben.

[16:54]                                    So w yeah, but on that point, right, it's another concept, right? That um, uh, that we've actually coined a about six or seven years ago, I want to say work the way you live, right? So we are, it's a fact. We are spending our lives connected using those, those uh, those pocket miracles, right? Cause there are beautiful for you. They make our lives easier in our personal lives. Now, can you transform that into the business life? Can we build solutions that are truly our solutions that are intuitive, easy to use, that the folks like to use that are going to be part of their daily, uh, activities. And we believe we can, right? So implementing mobility and make it meaningful. Right? Um, and then another interesting concept, uh, following up on the IoT is can you bring your assets into the conversation? Right? Can you give your assets a voice? And I think that's very important. It's quite exciting, right? Because the data that they're pushing to you is their voice. Now are you listening and now you're taking action

[17:49]                                    and, and, but, but the, the, the next level of, of I guess thought here is like, yeah, I got all this data, but what does it mean? How do I, how do I w I mean, it's just, it's data. And unless you have some sort of meaning behind that data, it's just data that's just no rush.

[18:05]                                    So then the question becomes why do we have the right analytical tools? Do we have the right criteria? There were there were watching or paying attention to? Are you empowering your folks in the field to tell you, hey, this is what makes sense to me. Give me this data and if you can make it available, I can improve my day to day performers. I can improve your assets performance.

[18:29]                                    Yeah. See for me personally, I'm excited about the technology. It's just a neat thing because you got to do more with less. But then there's this abundance of information out there to make you even smarter, more intuitive and insightful into your org and make it just, it impacts your bottom line and in a very positive way. And then to your example of when the oil prices low, that's where they're trying to figure out greater ways of optimizing, greater ways of being able to extract value. And that's a technology solution, whether you like it or not, it's just, it's a beautiful, bright, wonderful, exciting time. I'm telling you that and I, so I'm going to summarize it real quick. Is that okay? Can I do that? He said yes. So here's the deal. Technology, whether you like it or not, whether you, you rail against it, whether you are fighting and you don't want to do it, it's going to be with you.

[19:32]                                   It is what it is you either begin to embrace it but you guys and and the people who develop technology or are in a position to be able to make it easier, more accessible and, and back back, way back, it was something like a, you know, you had to be a computer person to be able to even access that information, but now it's not the case. So that's real important stuff. And you guys are developing that platform. That's right. That's right. I just don't believe that that's the future. Well, I'm going to give you my resume because I'm going to be taught Jessica, just kidding. Hey everybody, it does real talk. That is Ruben. Don't even begin to help me such a Stancel. Close enough. Okay. Thank you very much. Yeah, that guy. Here's a rock star as well as a, the other one and mark in for baby in for baby and thank you very much. Hey, you guys out there on industrial talk podcasts. Stay tuned. We're going to close it up on the other side. Thank you very much. Once again, Ruben. Sorry for screwing up your name and the beginning, middle and end. I'm pretty much, but I think everybody's distracted by my bald head so it's irrelevant. So anyway, thank you very much. Thank you Scott. Excellent job. Thank you. And stay tuned guys.

[20:48]                                    As an industrial professional myself, I was always passionate about sales, marketing, Brandi expanding the marketplace for my company. That's what Ian Dust, real talk platform is all about. It's about you, the industrial company, the industrial professional and your legacy, increasing sales, gaining greater exposure on what you do and how you and your company change the world. Go out to industrial talk.com that's industrial talk.com contact me. Let's have a conversation to see how we can work with you on improving your bottom line and that you can be a part of an ever growing network of industrial companies focused on expanding and growing and leaving a legacy. I hope to hear from you soon and be safe out there.

[21:53]                                    [inaudible] alright, in four nation, that was Ruben Stancel. Now I'm going to butcher his name and I butchered it in the interview, but he's a great guy. You got to look them up in Linkedin, reach out to him. He, he knows his stuff and he was just a great interview and a great don sport about the whole thing, but he is passionate about it for e am the solutions that can provide the future that it holds. I'm telling you right now, bring him into your conversation. That's what Ruben Stancel and dot. He knows his stuff. But thank you very much for joining the industrial talk podcast. We're going to have another great interview with another great person, professional, passionate about what they provide for the industry. So always stayed too. And again, and again, you can never say it enough. Always be safe out there. Thank you and have a wonderful day.

The post Mr. Ruben Stancel Discusses building a Seamless EAM platform appeared first on The Industrial Talk Podcast with Scott MacKenzie.

The post Mr. Ruben Stancel Discusses building a Seamless EAM platform appeared first on Industrial Talk.

In this episode of the Industrial Talk Podcast, Kevin Price, Technical Product Evangelist and Product Strategist at Infor, dives deep into the future of Enterprise Asset Management (“EAM”) solutions. Kevin draws from his extensive EAM experience of the past and lays out a bright and exciting future of a dynamic InforEAM, Mobility and Cloud solutions. Find out more about Kevin by the links below and reach out to connect. Also, get your free InforEAM Toolkit and exclusive free access to the Industrial Academy. Both links designed for keeping you current in a rapidly changing Industrial Market. Enjoy!

KEVIN PRICES'S CONTACT INFORMATION:

LinkedIn: https://www.linkedin.com/in/kevineprice/

Infor EAM:  https://www.infor.com/about/contact

YOUR INFOR EAM TOOLKIT:

Click on the InforEAM Toolkit picture above and receive the following “Must Have” EAM reports:

1. 7 Steps for implementing reliability-based maintenance
2. 10 steps toward a paperless operation with mobile EAM checklist
3. Asset intensive industries, finding the straightest path to the cloud
4. EAM vs CMMS, don't get fooled
5. Infor EAM Brochure
6. Infor EAM Overview
7. 9 fleet management challenges and how to resolve

PODCAST VIDEO:

Industrial Academy (One Month Free Access and One Free Licence for Future Industrial Leader):

OTHER PODCAST RESOURCES:

Mr. Ruben Stancel Discusses building a Seamless EAM platform

Industrial Leadership: Overcoming Failure!

Podcast Transcript:

[00:02]                                    [inaudible].

[00:04]                                    Welcome to the industrial talk podcast with Scott MacKenzie. Scott is a passionate industry professional dedicated to transferring, cutting edge industry focused innovations and trends while highlighting the men and women who keep the world moving. So put on your hard hat, grab your work boots and let's go.

[00:21]                                    All right, let's go. Welcome to the industrial talk podcast. My name is Scott MacKenzie, so glad that you are here. You industrial juggernaut. You have joined the number one industrial podcast in the universe. I'm pretty confident about that as I look at the guest here and Martin. Anyway. Yeah, thank you very much. We're going to have another wonderful conversation with a gentleman by the name of Kevin Price. He is within forum. We're going to talk, we're going to, of course, we're going to talk about the future. We're going to talk about the past. We're going to talk about the solutions that in four camp provide and why he is such a spectacular resource, so hang on. It'll be a great conversation. All right, Kevin, it's all about you right now. 100% and now you're going to have to make me work for this because this is the Mike and you're about five feet away from it. No, I've got to work with professionals, Kevin, and we're going to have to work with that. I get it. So Kevin, now, how long have you been with [inaudible]? Tell us a little bit about your background, where you come from and why you're such an incredible professional.

[01:25]                                    Absolutely. So I started in the enterprise asset management space in 1997 so 22 years. Geez, that's uh Huh.

[01:34]                                    Hey, it wasn't a pretty system back then. Oh, of course. At least challenges to say it as best. Yeah. When I came into the market, we're

[01:41]                                    still actually working with DOS systems and there was a system out there that we had called maintenance pack running on Dawson. It was with data stream at the time and we started working with some Microsoft development funds and they said, man, it would be great if you took the application and put it into this thing that we have called windows 95 and 98 and would be wonderful for us to do that. So we did, we upgraded it from what we had in dos, we put it into windows environment and we were going to call it maintenance professional again. But we already did that. We needed a two somethings. So we shorten it down to two and launched that out a long time ago. And then more money came from Microsoft. We did some things on the active server pages that were popular at the time and did the thing.

[02:21]                                    I was mobile and just kept moving on and on and on and any brought it here pretty much 2006 when we were acquired by n four. So it was an interesting day. It was itchy from the standpoint of back then. Uh, we were in the process of doing things on the web because in 2001, we took our applications, we modernized them and then made them available on the web. So we were one of the first people to offer a multitenant SAS product at the time. And Oh, absolutely. It was wonderful because we were thinking this is going to be the wave of the future. This is an opportunity for us to be able to take it application, make it available in a subscription way so that we could take the onus off of somebody installing it locally. So we did that a while. We kept developing that and it was because of the architecture that really got us there. We decided to make a database, do what a database does and store information. We decided to take the presentation, do what presentation does, and just make it look good and integration and built out in a big way. And for lucky, for us, it really worked out. The architecture proved positive.

[03:17]                                    Well, I'm telling you, you are, you're ahead of your time because now that's what everybody talks about today. In a sense that SAS at that solution, that cloud, all of the steps associated with that and you guys were ahead of it,

[03:29]                                    you bet. But it was a bit of a gamble because at the time a lot of people were tarring their horse to different types of structure, different types of architecture. They were going against the oracle model or they go in against the Microsoft DNA model and all these other types of things. We just wanted a way that would make it available for many different platforms, meaning browsers, whether it's going to be chrome or internet explorer or safari or what have you. We didn't want to be tied to the front end and the back end. We wanted to scale in a big way. We want it to be our own. We wanted to though, important factors. We want it to be a product. We didn't want it to turn into a bunch of platform development pieces. So to do that we had, we had a modernize

[04:06]                                    like a just a cohesive product. It's like, yeah, or here it is. Not exactly, we didn't want to be similar. That was a project. We always call it our product versus project because we don't want you to have to be in a situation where we give you a code set right now. You gotta develop it on site and then you get to have certain types of resources available. We wanted it to be a cohesive set of product. And you know that, that, that, that mindset that what you just described is why people have a sour taste in their mouth. You Bet. When, when you go to a potential client, a prospect and say, hey, we've got a great solution for you. What is it? Oh, it's the, oh no, thank you. We went down that road a couple of times and, and uh, I've, I'm balled because of it, so I don't, I blame you. I'm ugly because of you and it's not, has, it has nothing to do with you. It's just that's the experience that people,

[04:53]                                    well, you bet. In the competitive space. It also meant that they would focus on certain areas of the product but not others. As an example, you'll find mobility was an external add on. It was an external thing for us, man, mobile is is who we are. When you go out in the field, you're doing work, you need something with you. If I can get that technician to actually record as they work instead of workforce and den record, I immediately say them between 45 and 50 minutes a day.

[05:17]                                    It it, it, it makes complete sense. There was no argument to say no. I'd like it the older other way because the, the technology, the ability, the hardware that is there ready to go and if I'm at the asset or whatever that thing is and I start got that done. Real time visibility into whatever you're looking at. Absolutely. Yeah.

[05:40]                                    Be able to do a lot of things. I mean just because it's a digital component now you have dropdown selection, you have radio button selection, you have complete audit trail support for it. Now. In the past, it used to be really seen as a big brother type of thing. We were doing an implementation long ago when we did mobility, we did it an old windows format, and we would document where that technician was because we would say, okay, it was done at this particular location. That means it was done here. Well over time, what we started noticing is that a lot of technicians were doing work at the same location every Thursday. And we're like, oh my God, why is that? Why are they doing it every Thursday? The reason why is because the guy that was there, he also had a kitchen. He had really good Chili.

[06:18]                                    So we had a bunch of technicians that were bushing in their time at that particular location. And then all of a sudden we found that out when we reported it and we let them know it was big brother and now all they're not going to touch this piece of equipment, not gonna touch this mobile device anymore. So in the past it used to be, it used to be seen as a game, as a tool or a big brother aspect to their lives and now it's expected, especially as you get people out of college and they're used to using

[06:43]                                    the solutions are ready. Yeah, and that, that, that ability to adopt quickly. You Bet. I mean, ed, let's say a few years ago, let's say five, 10 whatever years ago, it's that adoption it maybe the technology was pretty superior at the time. It's still, I don't want to go down that road. I don't want to do that.

[07:03]                                    It's tough to find trades that are coming out of school right now. It really is. It's a lot of industries, but the ones that are coming out, they're coming out with the expectation that I can do this and mobile already, that I can do this in a tablet already that I don't need to have to go back to another. The last thing you want to find out. It's coming out of school where you have all these advanced techniques and you come and a guy goes, yeah, I realized he'd been doing things on mobile. We get this green screen that I want you to be able to type everything in. It's just not gonna happen.

[07:26]                                    It isn't and it shouldn't because I don't think that, I mean, come on, if you have a green screen, I think there's other problems we've got to sort of address because that does it

[07:39]                                    thing of the past or, yeah. Yup. The other thing too, there's a focus on the past that we really didn't focus on, but we do now is usability. The idea of usability. To give you an idea, just on the mobile concept and usability, back in 2012 we were rolling out our first iPad application. Now we've done other ones before. We've done windows environments. We've done the big bricks that used to be used. We should call them a long time ago. Okay.

[08:00]                                    Didn't like, uh, was there, there was a PR Panasonic tough book. Tough book up. Oh yeah. Those. Those things were amazing at one. Those things are military grades here, brother. So what happened is this

[08:14]                                    is, we were going through it. We're like, we're going to make this, we're going to relaunch it. We're going to do a new code set. We're going to make it highly usable. I want to get it to the point where it's just like an ATM. I can be able to put my card in. I get them. I didn't have to be taught that. I can just pick it up. I want to do that with work management applications. So we rolled it out. You log in, it's the same login that you have when you log into the browser. You download your work for the day, you can update your activity, book your materials, do different things. This is going to be great. It's easy. So I was thinking, you know, my daughter right now is eight years old. I'm going to take it to her if she can use it.

[08:44]                                    If she can pick it up and use it and understand what I'm talking about, then I've won. Right. So I walked in, I saw I had to translate a little bit for the eight year old. I had to say, okay, let's just imagine that Mama's car breaks down. I have to go out and fix it. So I'm going to, I've walked her through it. I said, I'm going to open it up, opened up the work order. I went to the piece of equipment. I said I'm going to get a new tire. I'm going to put it in. And then when I got to the, to the, the comments, I'm going to write notes. I'm going to tell her what happened so that she can come back and see it. And then the first thing I started pulling up the keyboard started typing it in. The first thing she said was, Daddy, why you gotta type in your iPad?

[09:15]                                    I don't have to type my iPad. And I thought for a second, you're absolutely right. You shouldn't have to type it. You should speak to it and it should hear you and it should write down the words that you're saying. And at the time this was a thing that was just expected because she could do it in her application, and this is a thing. At the time though, it was a Siri control and you had to put the development framework and you had to roll it in. Right now these types of things are commonplace. You're right. I should be able to open up now. I can open up my phone, I can go to my work order, I'd go to my comments, I could tell you what's wrong with it and it just automatically types of donuts. It records it. So a lot of these feature functions that are just nuances that you're not expecting or demanding, they should be there.

[09:52]                                    They should be already there. You don't think about a lot of those things. When I log into the application, I should use my face. I should have face Id. I should be able to eventually get to the point where I can tip, pull my watch out, my apple watch and look at the piece of equipment, tell it what's wrong and it responds back to let me know what it does. We're getting there. That's the future. That's what we're trying to get you back to document and on paper, putting it into a mobile device, make it a to where it can transcribe to ultimately in the future these types of mobile solutions, we'll be capturing the condition of the data, but also prescribing to me what I should do. Tell me what actions I should take in detail because today you know, tomorrow we'll be able to do that.

[10:31]                                    Absolutely. There's no question. Absolutely not sitting there like in the past where change just sort of lumbered forward. You're right. Speed is just everything tight tied to get it to market in a jet second and you know that that's going to happen. It's going to come. So what we have to do now in the present is we have to modify the application to get prepared for that. So to do that we have to look at the asset registry in a different way. We have to look in condition monitoring in a different way, condition assessments in a different way because we have to get all those materials and those components in so that the processing of that data from a machine learning perspective can spit me back actions that I want to do. That makes sense because in a sense, you know when we start talking about machine learning, AI, whatever you want, it's just a defined parameter.

[11:15]                                    It is. And to get to that defined parameters you have to do the upfront you do, you know, Herculean lifting you do. But once that's done, Yup. That's when it becomes really simply in efforts or doing failure code analysis that have always been the principles of RCM that have always been the principles of asset performance. But thou are putting in a scenario where they can be automated. So in time I should be able to subscribe to a preventative maintenance measure that I inherited a system and then over time gathered the data so it can prescribe me what I should do. It should tell me how to do it. Just the same thing that happens with your printer at home. It gets a paper jam. It tells you which drawer to pull down. It tells you where to go. It tells you to pull it out.

[11:54]                                    It's still very hard, Kevin. I still, I mean you make it sound like it's a what Paducah did, but it's like I'll start to break out a sweat no matter how, how big that number is. Go there first. I know you'll start beating down the machine. Yeah. This happened to that same child that thought I should say

[12:11]                                    speaking to it now. She's excited that she can change it. It doesn't work. She gets pissed off and calls me, but I ended up fixing it. But these will still happen because you need, you need us gray hairs to help you out. Every known. Yeah,

[12:20]                                    that's right. You're listening to it on the podcast. It's don't ever forget about us pretty wise

[12:27]                                    and that, but at the same time that's, that's another problem to be another grain workforce that's out there. We got a lot of knowledge in the Noggin now. How do you take that out? How do you got there? There's framework. Well, I mean it's not as tough as you think. It's Herculean effort, I'll be it. But the ideas behind it is those workers, those condition monitoring, the gray hair is going to tell you when it, when it looks like this, it feels like this and it measures like this. This is what you do, that this, this, this, the right parameters. Those are things that I can pay attention to.

[12:53]                                    But you got to start doing that now because what happens, and I've been on a number of projects where, Hey Scott, ah, we got this big old tsunami of individuals that are getting ready to retire. What do you think we need to do? And it's like, you know, this is going to happen but you're not there yet.

[13:09]                                    No. What do we need a assist them to be able to support that. So we've done a lot is we've expanded in this asset performance management evolution that we're doing. We're expanding to condition assessment, collection process. So we have more checklists. We have more derivatives that come from checklists. We have a lot more failure detailed. I go through it, all those types of Datas that are in people's head, we want to be able to put it as much as we can to institutionalized in the system so that they can then pass that on to a more automated way. Now, what I've always viewed off, and I'll ask you this question because I'm curious to what you think, oh, let me start doing that. Do we actually dumb down the future mechanics?

[13:42]                                    Okay, so here's, here's my big beef. First off, you're trying to create a situation where you, in essence the organization is boring. And the reason you see that because it's your system, your, your, your technology will always tell you, yeah, you, it's getting ready to sorta have a problem going out there. Nothing fails the world today. Just FYI. People make a lot of money on catastrophic failures. Absolutely. And, and I want to come in and I'm riding my white horse and I'm going to be the hero of the day, man. But [inaudible] that's got to change. And that's, yeah. And even though you think you're dumbing down your, your, you're changing the focus today. Transfer of knowledge. It's all it is. I think so too. Yeah. I, I, it has to happen. You're not dumbing it down because you'll still have to have that innate ability to be able to understand what's going on. You still need to turn around and you still need to do some [inaudible]

[14:35]                                    gonna be out there. Um, I think I've told you the joke before, but the joke goes along where there was an actual, um, guy that had a ship that was at a dock and nobody would fix it. And you tried forever. Today, try to get all these people to come and look at it. No one would come fix it. Volleyed Code. You just listen. I've got a friend that knows how to do this. I know a guy. He's going to come up fix it. What's his name? His name's Jim. Jim comes out and he's old, backs up all bent over. He has a small tool bag. He lays it down and um, he, he reaches into his bag. He looks, he decides not to bring anything. He goes into the boat, he goes to the engine room, spends just about an hour looking around trying to inspect it, comes back out to the dock, opens up the bag, grabs the hammer, goes inside, takes a good look and smacks it on the side and then tells the guy to start it back up and to start it up and he said, I can't believe you just did that.

[15:18]                                    He said, we've had like 10 people come look at this boat. Nobody can get that done. He said, I'll send you a bill. Don't worry about it. You go on your trip, you come back. He said, okay. The guy came back, he saw a bill, it had two lines on it, it was $10,000 and he'd look at the lines and I had one line in there that was 50 bucks and that 50 bucks was for the Hammer. The rest was $9,950 for the knowledge of knowing where to hit it. Yeah, so being able to transfer that knowledge of that guy had is the most important thing. Now, how do you capture that? How do you bring it in? Just like you're saying, this can be a Herculean effort to do this, some of these things, but if you don't do that and prepare for the [inaudible] yeah, the technology will come. You've got it. That sounds like a uh, LSU type of guy wasn't a Clinton guy was [inaudible].

[15:57]                                    Oh, that's, that's, that's, that's funny. Oh, that's funny. My buddies is the voice of LSU, so we need to talk about that. I grew up with, his name is Christopher Blair. Yeah, we'll talk about that. Yeah, I like him already. A is a wonderful guy. It's a great organization. He came from Georgia Southern, no one over there. So they received them really well. Alright, good deal, Micah. Okay, so let's, let's shift gears a little bit and we've talked a little bit about the past president and where we're going in the future and, and how your organization is trying to recognize what the future is and then be able to build that in, into the, into your system slowly, slowly. I understand you gotta do it in a very methodical way. You can't just sort of, yeah, I'll pencil whip it and get it on out there.

[16:43]                                    So one of the biggest, what are your challenges? What are your, you know, things that are, it's like, okay if this, just, if we could deal with this man. Oh Man. So one of the difficulties we have, because we decided to be a product versus a project solution, it is making a one size fits all work. So if I were to go into the food and beverage industry and understand what those problems are and develop a judge for that industry, I would succeed really quickly. It wouldn't be that big of a deal. But we have that application in 16 languages, single and double bite. We have it around the world. It's hosted, it's locally installed, it's under different verticals. We have people that are using it for the large Hadron accelerator in Geneva. We have some people that are doing it for automotive. Very cool stuff.

[17:22]                                    Very cool. We have people that are using it to sweep the floors. We're having another. So we have to develop these as objects that work under any circumstance. So when you're doing the idea, we'll we want to gather data to understand it. How do we do that? Well, condition assessments and checklists and these types of tools that we have helped build that as a data source that they can be pushed forward. Now that'll work. And Duke University, that'll work concern. It's a challenge. It's a really difficult thing. If I, if I were to draw a picture just because I'm a visual guy, you've got this sort of, and we talked about this, this sort of generic backbone functionality. It is just, it's there and I can, I can move it around to different companies, but then I have these specific objects that object is, is focused in on that industry, that that's rich industrial, whatever, that, that industry capability and then it just clicks to, to a certain extent that generic framework does.

[18:21]                                    I mean, you can't, like, you can't expect, um, a linear asset needs that happened in a transit organization to be the same linear asset needs in a utility. You can't, you can't. So, but you can, you can be able to set a structure that can handle any, your asset management that, that then goes into the properties in the principles of transit and then apply those. But the difficulty comes into play where, what are those uniqueness, how much are they unique? Do I need to put him as part of my magic object model? Do I need to put it in extensible framework? And what partners do I need to look to? We, one of the, one of the God's sense that we have in our organization is we have tremendous partners. These partners are able to take our application and scale it in a huge way.

[18:58]                                    Um, one of our partners out there Stratum Consulting and they even took the application to be able to create a craft brew configuration. So it's amazing they can be able to take the application, configure it ahead of time to be able to do craft brewing, to be able to do processes for around craft viewing. And you would think that, you know, that can be applied elsewhere. But it really, it's, it's really unique to their organization that brings it out, but the uses our application, all the objects underneath it to get there. But see what, what I hear you saying, and correct me if I'm wrong, one of the big things that used to bother me is just time. Yup. And, and there's, there's time and complexity. What you're telling me is that there you, you sort of removed the, to a certain extent, complexity because you're, you're, you're married, you're, you're, you're diligent about that structure.

[19:43]                                    And then of course time, if I have an object that is dedicated in the case of Stratum Consulting, then my implementation time is reduced dramatically. That because I have this already, I plug it in here. Typically Click, click, go, and we call those implementation accelerators. As a general rule, that's exactly what it is. So if you take the application as is general sense, it's called the CloudSuite am enterprise edition and it's basic raw vanilla. But when you bring somebody into has that best practice expertise, they apply configuration on top of that. Yeah. It doesn't mean it's customized. It doesn't mean that won't be patched. It won't be upgraded, it won't be moved forward. But it means that all the nuances that they have experienced in their best practices as applied on top of that, and they can bring out their principles, they can bring even prepackaged computer based training ideas to be able to help you move quick. It can have prepackage prevented schedules that you may already know. It can have a lot of different types of details on the steps to be able to go through a preventive maintenance package. There's a lot of things that it can bring. I'll tell you one thing, uh, when I would implement these systems, right, I would one, it would be a minimum of 18 for whatever

[20:48]                                    reason, everybody talked about 18 months, but it would always go a little bit beyond that. La is always click, click, click dollars. Cha Ching, cha, Ching, Cha Ching. In that mindset, in that reality, what are we talking about now? Well, it's interesting because the conversation we just had with him before the stratum, they said their average is nine months, not 18 come on. Oh, it's amazing. It can be a lot faster too, depending on the industry of what you're trying to do. Because [inaudible] take it even a step further in saying that we have cloud suite for different industries that are already built. So klutzy facilities management, we already built it out to be able to do a lot of the Philips facilities functions to be able to do space movement, work, move, and to be able to do allocations, to see graphical imagery, to be able to do mobility.

[21:30]                                    We do a lot of that already for some of those two. And then they take it even further. See this is interesting. You listeners out there in industrial talk, what we're talking about is you've got this generic backbone, this, this framework. And then, and then if I have a, I don't care what it might be, I might be manufacturing widgets, uh, informed. I'd have an object that is specific to best practice in, and correct me if I'm wrong, manufacturing of widgets, we can pull it off the shelf and then stick it and collect it and then make some minor modifications because we're unique. Maybe. But it's not, you're not sitting there trying to recreate the wheel and it just keeps, it keeps grow and grow. Adding it allows me to do with its configuration sets on top of the application. It doesn't sit with an end or an end to it and restricting it.

[22:13]                                    So allows me to be able to apply patches about right. And then everything moves forward and that's why I mentioned the architecture. We spent an inordinate amount of time on the architecture and then you have to, we did all this work because we wanted the database and do what a database does. The presentation, your presentation does reporting and so on so that I can scale. See that's just spent, it's it. It's brilliant in its simplicity. We think, well I'll God being from the other side when I've, I've done this stuff either. I see the, the, the brilliance of it. I really do. So you, you are a rockstar man. I and, and we can, I mean we're just constantly, we can talk forever, but we don't have time. We really could. Well, we're not going to talk about LSU and Clemson though. We did have different opinions on that and from the crowd, we've got a very heavy heavy from the crowd. Yeah, they're a good team. Yeah. You guys are the national champions, right? You beat Alabama three times. Well, at least. What's that? Well, yeah, but we have to play Alabama every year. We only play them when it matters. That's it. Well, every time we play it matters and we, we fail miserably. Tiger, come on, we're tigers. We'll talk cabinets. You know, it's just a better color. Oh Man. That's called podcast trash talk

[23:45]                                    and now I'm uncomfortable and I'm feeling that uncomfort. Well, Hey Kevin, thank you very much. That is an incredible conversation. I love it. Oh, we're going to have to do a lot more. We're going to have to start talking about other things because you guys are doing a lot out of that pleasure. It's been an excellent job in you. It does. Real talk podcast listeners, you stay tuned. We're going to wrap it up on the other side. Thank you very much for joining. Thank you for being here, Kevin. Absolutely. And you guys, I'll talk to you in a minute.

[24:14]                                    As an industrial professional myself, I was always passionate about sales, marketing, Branding expanding the marketplace for my company. That's what the industrial talk platform is all about. It's about you, the industrial company, the industrial professional and your legacy, increasing sales, gaining greater exposure on what you do and how you and your company change the world. Go out to industrial talk.com that's industrial talk.com contact me. Let's have a conversation to see how we can work with you on improving your bottom line and that you can be a part of an ever growing network of industrial companies focused on expanding and growing and leaving a legacy. I hope to hear from you soon and be safe out there.

[25:18]                                    [inaudible]

[25:18]                                    all right. In Ford nation, thank you very much for joining the industrial talk podcast, so glad that you are here. I am honored and I'm also honored to have that Kevin Price Guy on the podcast, passionate about what he provides. I'm telling you, I've reached out him on linkedin. That's the best way right now. I'm just telling you right now, reach out to him. Find Him Kevin Pricing. Slap in that in four, you'll find them with no problem. Type a little message. He's going to get back to Ya. And he's, he's chest. He never stops thinking. He never just stopped creating new ideas. Every time I have a conversation with him, it's Oh, blows my mind. My ears start to bleed. But anyway, that's Kevin Price Baby. And thank you again for joining the industrial talk podcast. We're just dedicated to you, the industrial professional providing the solutions that you need to be a success in this world. So be safe. Thank you. And we will talk again because we've got some more great interviews coming up.

The post Mr. Kevin Price Discusses The Future of EAM In Industry appeared first on The Industrial Talk Podcast with Scott MacKenzie.

The post Mr. Kevin Price Discusses The Future of EAM In Industry appeared first on Industrial Talk.

In this episode of the Industrial Talk Podcast, Mark Board, SVP and GM of the Oil/Gas, Utilities and Mining at Infor, discusses the positive impact InforEAM, Mobile applications and the Cloud are having on the energy markets in streamlining operational processes and providing valuable operational insights. Find out more about Mark by the links below and reach out to connect. Also, get your free InforEAM Toolkit and exclusive free access to the Industrial Academy. Both links designed for keeping you current in a rapidly changing Industrial Market. Enjoy!

Mark Board's Contact Information:

LinkedIn: https://www.linkedin.com/in/mark-board-3bab878/

Infor EAM: https://www.infor.com/about/contact

Your Infor EAM Toolkit:

Click on the InforEAM Toolkit picture above and receive the following “Must Have” EAM reports:

1. 7 Steps for implementing reliability-based maintenance
2. 10 steps toward a paperless operation with mobile EAM checklist
3. Asset intensive industries, finding the straightest path to the cloud
4. EAM vs CMMS, don't get fooled
5. Infor EAM Brochure
6. Infor EAM Overview
7. 9 fleet management challenges and how to resolve

Podcast Video:

Industrial Academy (One Month Free Access and One Free Licence for Future Industrial Leader):

Other Podcast Resources:

Mr. Ruben Stancel Discusses building a Seamless EAM platform

Industrial Leadership: Process, Process, Process!

Podcast Transcript:

[00:02]                                    [inaudible].

[00:04]                                    Welcome to the industrial talk podcast with Scott McKenzie. Scott is a passionate industry professional dedicated to transferring, cutting edge industry focused innovations and trends while highlighting the men and women who keep the world moving. So put on your hard hat, grab your work boots and let's go.

[00:22]                                    All right, let's go. My name is Scott MacKenzie. Welcome to the industrial talk podcast. I am so glad that you are here. You industrial juggernaut. You know this is where the industrial professionals come to talk. This is the largest and I mean the largest podcast that is focused on you, the industrial professional end, the industrial market, bigger than the galaxy. I say the universe, it is the biggest in the universe. So thank you very much for joining. We're going to have a great conversation because we're going to be talking to a gentleman by the name of Mark Ford and he's within four and we're going to be talking about the future. So stay tuned. We're ready to get going. Hey Mark, how you doing? I'm good. How about that? Is that, yeah, that's all right. You got so much energy. Try to go. I have another guy.

[01:04]                                   And if you're out there on the video, if you're looking at it on the video, you can tell that I'm bald because the glare from the lights are just shining off my forehead and my forehead goes all the way back to my back of the neck. But it is it. I'm just not going to have that hairband. I'm just not going to have it just between you and me. It's just not gonna happen. So how are you doing? Well, thank you. We're here. We're here in Alpharetta right now in their beautiful corporate room because this is what podcasts could do. We can go pretty much anywhere and be able to do this with a level of confidence. That is a pretty surprising. And once again, I got you off on that one there, mark. Yeah, Dude. Yes. You're welcome. You're welcome. So anywhere, yeah, we're broadcasting from a in foreign Alpharetta and we're going to be talking right now in specifically, we're going to be talking about, uh, in [4:00] AM and the utility side. And that's what Ya, that's what you're all about. So for the listeners in the, uh, the industrial market industrial talk market, give us a little background on who you are and why you're so spectacular there.

[02:10]                                    Yeah. Well, uh, so I've been doing, you mentioned e a m or f for a long, long time, which is one of the things we're doing. I've been doing this for years and years. Uh, it's a, it's a great place to be just asset management across a variety of marketplaces. Right, right. So today, um, what's most exciting for us is the way that it's now making its way into a lot outside of just pure industrial places and more into utilities in oil and gas and some of the other, the other industries that have typically haven't done a lot in, just know how long you've been with the [inaudible] I've been within for almost eight years. Eight years. Yes. You're back. Oh, where'd you come from? I came from a company called Mincom. C. O. O. That's right. That's exactly right. That's an interest passport company. That's exactly, yes. Exactly. Very good. It's got a funny cause. A men calm, really stiff for mining for long, but really heavy

[03:00]                                    assets and all of that. Yeah. They branched into a lot of different things. Yeah. I think at that time when I was implementing the, uh, we tried to deploy it in a utility setting, but there was a, a, a, the way it was structured as a whole that the system as a whole, it was you, you really had to sort of boot shoehorn it on in some way, shape or form into a utility. They do, it does really well when you're talking about maybe generation and vertical assets. Yeah. Difficult. When you start talking about linear assets. Yes. And we were deploying it in a transmission environment, right? Yes. Yeah. Wow. Where were you when we were doing this? Because I'll tell you right now, that's when I had a lot of hair and after that deployment I just started to go home. Well, we weren't pricing had been deploying into that environment technically.

[03:47]                                    Right. And that's okay. But now, I mean, uh, systems in general, technology in general recognizes that you just, there's, there's a level of flexibility that's been brought in to just systems in general because all of a sudden in the case of that particular system, it just was hard. But now systems are far more flexible to be able to say, Oh yeah, yeah, we can do that. We've got a level of functionality that will suit and we can modify it. And we don't have to have really any, you know, absolutely. Well, the technology's come a long, long way. If you, if you think about a lends itself really these industries before you had to run truck, uh, big a bunch of the trucks and crews out into the field and it costs a lot of money. They take paper in and out. So now with the proliferation of the Internet and mobile devices, we're shoving all of that, that work right out into the field and bring that stuff to jail time.

[04:40]                                    Huge. And, and we were talking offline here and a, what always fascinates me is the, is technology. And it just seems like something took place. Some, somebody was sitting in a big conference room like this special conference room and said, you know what, what if we did it this way? And it was just like that. Things just started to change rapidly. Technology started to really begin to evolve. And it's whether you like it or not, listen out there you industrial professional, whether you like it or not, technology is your best friend. It might not look like your best friend. It is your best friend. And it's only gonna get easier, better, more user friendly. The adoption's coming along, plus the technology as to everyone's got an iPhone now, right? And before they were, they were not, it was flip phones or let me go put a quarter somewhere, fine, find a phone.

[05:29]                                    And so today people are much more comfortable with it. And it's really, and also the, the, the stability and reliability is another thing too. For years people tried to use some of these devices, you know, the old brick phone and some of the other stuff out in the field. And today it's reliable. You've got a network of Internet that allows you to upload and download and just kind of makes it practical. It always fascinates me today if you travel, if you go into a bunch of airports, you'll always see those, those special areas where there used to be phones and now there's nothing in your, it's sort of, it's a rough section of the town. When you go into those airports, it's like what was over there, Ben? We were back in that,

[06:10]                                    my kids back to my mother in laws and they had a phone sitting there all time. You looked at the wall. My kids are like, Whoa,

[06:17]                                    what is that? And then, and then you realize, wow, I'm old. That's right. I went back to visit my mom wouldn't it before she passed away. And uh, not to bring the conversation down. It's okay. But, uh, she still had the rotary phones. Exactly. That's what this one's like. What is this? What is this? Yeah, it hurts my fingers when I hit that little stop thing. So, so let's, let's dive in a little bit about what we're talking about here. And, uh, let's, we, we sorta talked a little bit about the past, but what, what was the problem in the past? And then we're going to talk a little bit about where it stands today, what we're doing today and what, what's really changing and where do you see this, this a technology juggernaut going? And then of course we're going to talk a little bit about challenges cause it's not all just, you know, you know, balloons and bubblegum.

[07:12]                                    Yeah. It's funny that you asked that way, right? Because I don't think what was the problem. I don't think they are, anyone saw that there was any problem, everything was just roll around fine. And they were doing this the way that they had done them. Right. Especially in all gas utility because you put everything in the right base and as long as you can justify the calls, you put it in there. That's changed a lot. And so and so as the market. So people are now demanding more real time information in any of these kinds of markets.

[07:39]                                    But what's driving that? What, what is the necessity? Because in the past for me to get, let's say financials, it wasn't uncommon for me to say, okay, 45 days later I'm finally getting in it. Oh my gosh, we've had a problem, but I have no time. What? Who there, there was a point when data was also all of a sudden we can get that data. We can get it now. We can make tactical decisions today.

[08:04]                                    I think that's, that's it. I mean in, in the world at large, everything's faster. It's faster, faster, faster. How do we, how do we get things? How do we get real time data? You know, half, half of the time you get data, if you, in the manner that you just spoke of, it's dated. It's not any good, right? It's real time. You've got to be actionable data, real time to be able to do these things and it's happening everywhere. It's then this is, these are markets that are laggards. If you really think about it and so

[08:30]                                    and, and like utilities, oil and gas, energy that, you know, the

[08:35]                                    big, big, big companies in those things. I think those guys put in, they spent billions of dollars on assets, so now they've got a legacy of, of investment that it's very hard to change once you get in place. So it's taken away.

[08:47]                                    Well that's true because it's all embedded. It's all there. It's all in rate case.

[08:53]                                    Especially in our country, in North America. Some of the evolving countries that have money that are building it, they're building brand new things. And you can see a Greenfield as opposed to, yeah, absolutely. You wouldn't build it the way we built it. If you're building it today, could use that. You'd use the technology available to you.

[09:08]                                    So what was driving so to, so today there is a huge push and a desire and a drive to get information so that I can, I can make decisions right now. Yup. And that, that's key. And how do you, how do you implement, how do you do that? What, what, what, what, what technology exists out there so that I can get that.

[09:29]                                    Well, we're finding everything, all the works being pushed to the field. So mobile is huge for us and all the technology that's available today, sending drones out to do inspections and kind of run up and down the pipelines and bring that data back real time. Taking pictures of inspections of, you know, big equipment that you couldn't do yet to send a guy up on a ladder to do different things. The technology is just, is now available and you, you didn't have it before I think.

[09:54]                                    And, and, and even the price point, they'll absolutely, I mean, it's not, it's not some sort of big old cap acts as you're saying, okay, we want to buy a drone and we want that drone to be able to go this distance and

[10:04]                                    isn't that amazing? So we do healthcare in a lot of different places for asset management and it used to be, I mean, in some places we've put tags and RFID devices on doctors and patients and equipment to make sure they're all in the right place. Uh, when it was a, the first time we did the pilot, it was a number of years back. It costs hundreds of thousands of dollars today. You can buy the chips to put on the follow any kind of an asset, you know, from, you know, from these big equipment to, to soup cans and food for pennies.

[10:36]                                    I bought two, I think two drones. I went to a local electronic store. I bought two drones. They were about the size of this and which if you're looking out on the video, I three inches maybe, and I spent a grand total of $20 per. Yeah. And they were fantastic. I mean, there's just, just this little dinky thing. It was, it was fantastic. And I, I all I could tell my son gets tired of me telling them, I said, can you believe what if this was a real life? Like a serious drone? What?

[11:09]                                    Yeah. Well, yeah. Well, and they take such great pictures of High Def, um, resolution that comes back directly to, you know, back to some central place for processing remedial, uh, immediately taken a look on the, on the computer. Yeah.

[11:21]                                    And the cameras that can be on the drones. They're not just, it's not just, oh now help me understand, so I've got a drone, I've got this, this line, this pipeline. It needs to be patrolled in the past because I did patrol work in the utility companies. You're, you're in a truck and you're just driving and you're looking up and you're going to, I guess that looks okay. You know the arms still up there. But in the, in that particular case you could take the drones and they have that level of ability to be able to say, okay, I'm looking at this asset and then I can, not just from a high depth point of view, but I'll also be able to change what I see to like a infrared or anything, lead signatures, any of that stuff. There's a lot of technology that's gone into it.

[12:04]                                    I maybe number one, if you think about the way you used to do in the truck, am I on the right place and it's dirt roads here and all that. So the GPS systems, as everyone knows, you can't hardly, you can't find a map. And any more today, everyone's using gps. People don't remember how they got places because they weren't paying attention. So today you can, you can get out and there's a lot of, you bring up pipelines. Pipelines are just in the middle of nowhere. No, really didn't know where when you did your inspection, was it exactly right or should have been a couple of miles or you know, feet that is correct. Interesting. Yeah. That's a that, yeah, you're right. I lived to that. So that, so that technology had been able to take either from a truck or a drone or whatever and know it precisely where it is on the, on the pipeline just makes it even more valuable as you do these guns.

[12:51]                                    Well, it also makes you real tactical in a sense. Like, okay, Hey, uh, out on this pipeline we've got a, a, a seal, whatever. It's that it's, it looks like it's a problem. And so, uh, let's get a crew out there. Take this, this seal. You're more effective in your, your, in your repair approach because you just, I saw it. It's right there. Grab this. You don't have to just sit there and I think there's a problem out there. Well then false problems too. Right? So, so you'd see something in the, in the system, which you can, you know, you've been able to tell for years and years and years, you send a drone out to see exactly what it is and then you know, which kind of crews to send out. And is it an, is it a break and someone done, you know, have I gotten right?

[13:29]                                    Right. It's just amazing the difference. Right. And I love the fact that it's, it's, I mean, it, it saves, it saves lives. It's a, it's, there's a safety component though. Absolutely. Because you're not caught off guard. You're not, there's not an environmental, it could be an environmental related, and this is a pipeline related, uh, you know, analogy. It could be an environmental related problem. And, and you prevent that from happening because you're saying up there, there it is. Well, we're using and geo-fencing and all of that to make sure I love the Geo fencing idea. Like we can get it, especially with this big equipment. Right? So we, we, we do offense to the point where if someone doesn't have the right credentials, they can. So cool. I can't get some of these bigger pieces of equipment running. See, that is so cool when you get right down to, that's pretty doggone cool stuff because, because being a, the guy that's been in many of, uh, uh, you know, environments, sometimes there are people in there that don't deserve to be in there. You know what I'm talking about val? Exactly. So it, uh, I like that. And so with that said, I mean, this is today, this is stuff that can be deployed. It is today. It's done. And, and, and how do you, how do you keep up with the, the evolution of it? Because it, it, it, it's always happening fast. It's its customers,

[14:52]                                    it's team, it's, it's, we have large teams that do this, but there's, our customers are kind of the ones that have always tried to drag us forward. Thankfully today we were able to move in a a lot with a lot more speed and quicker than we ever have before. You have to know, yes.

[15:06]                                    Did it or your, it would always fascinates me as is if you do not, especially in today. Back then the thought, the old, it moved slow, you know, that phone, that rotary phone at chest, it's been there in that operating room forever and it's just nothing changed. But today it's just like, hey, we just bought this drone today man. Oh Wow. You should've waited until tomorrow because they came out with, you know, version 27 and it's better, bigger for strong.

[15:34]                                    Well, and it's a challenge. It's a challenge. But we, you know, it takes a lot of work to do it. I, I can tell you a story about, I went with our SVP. We went out to, um, uh, a large customer that, uh, uses a truck in trucks. They, they monitor all their trucks in it and it's all about maintenance, having these big fleets of trucks out. And, and so we went down, they said we're had some problems with your mobile devices. They brought us, um, the bad conversation. I said, well, we'll come down and take a look and ride with the truck guy. So we did got him with the truck guys. We saw exactly how they did all the work. We came back and, and we turned a lot of customization and products around really fast. But by the time we got back there was a whole new set of them and this was within a couple of weeks.

[16:15]                                    It's just, see that's, that's key because I would imagine, and correct me if I'm wrong, because I'm, my wife is over here just by Roadie and she knows that I'm wrong quite frequently, but the, how do you deal with the pushback that I'm a company and you come to me and you say, Hey, we've got this, you know, splashy, fancy solution that will make your life easier, but it's going to take you x amount of months to be able to deploy. That to me, frustrates me. But you guys, you guys can deploy quickly.

[16:53]                                    We can, yeah. To me is, especially for asset management, it's interesting that you bring up that point. Cause we do in the past we haven't really, everyone stays around in the technology or they stay away from pilots and kind of those go, oh yeah. So we can have people up and running 20 minutes on systems that look like we're around these assets. Um, intensive industries because of the way that we do SAS and we're all on the cloud today. So we could, we could have you up in

[17:21]                                    when I want mine on premise, we can do, we can do on premise too, but you got to push back on that when please tell me you're pushing back on. Don't do on premise. Well a lot of people,

[17:31]                                    a lot of people still need to be able to do that sometimes. The still working through the capitol. Yeah.

[17:35]                                    Yeah. FDA type stuff. Yeah. But it's coming Betty. It's already here when the,

[17:42]                                    when the, when the federal government, the Department of Defense and folks like that, just SAS, then we're moving to SAS and local and counties and

[17:50]                                    it makes complete sense. So, so my old hat says, okay, I've got an on premise server and I've got my, my solution on that server. And then I, oh, I've got another upgrade here. Here comes the doggone disc and we're ready to just sorta upgrade it. And there it goes some time. But in a SAS environment, you don't even see that.

[18:10]                                    Right? You just notice that point is gone. You just notice that hey, this is works better than it did yesterday. Where did that come from? Like that. That's fantastic. Take a picture today.

[18:23]                                    You got it. Surprise all the time. I liked the surprise every morning. So where do you see this going? I mean, where do you, I mean this is God we, we've done things and the technology, I love it. It's just fast. Where do you see it going? Will it ever stop doing that Wog arrhythmic curb where it just seems like it's going faster and into the stratosphere?

[18:43]                                    Well, I see. It seems to me that it just continues to go. The more we learn, the more we find that we can use, use all of these pieces to do things. You know, your processes just better and better. Just make things easier and more efficient.

[18:56]                                    See, it's just got it's cool stuff, you know, that's cool stuff. But what are the problems? What are the challenges that you are seeing today? Just f

[19:07]                                    well, we're still, uh, to move people off. We're finding there's a lot of vendor, um, integrated systems that we've got, you know, we've got to think about as we roll them out. The biggest is problem is the problem that we've always had. And that's customer at, you know, adoption. How do you, how do you get them to embrace some change? Uh, thankfully we're getting some help because everyone now, as I mentioned earlier, you know, they're using mobile phones and everyone likes to be able to interact in that way and so, and, and people believe the Internet's fast enough cause again who can't live without the internet and connected to some of these, these other, um,

[19:40]                                    I am, I'm telling you right now the, it's funny because there is, uh, a group of people typically bald in old looking like me who are very reluctant and resistant to the, the, the digital world. But it's not going away. No, it's not. A technology is just going to, you just either you embrace it or you can fight it and lose. But I, I highly recommend that you embrace it.

[20:04]                                    Right. It's kind of funny. I get maybe you get the same thing. Yeah. Till I get my kids, they're upstairs going, sending me texts. I'm like, I don't do texts. Right. Or, or it's on the weekend and they're like, no dad, I'd facetime Joe like, Hey, my phone is on my nightstand instead of, you know, in my pocket. And then of course she texts like this. I don't even use two fingers. I just do. I learned you could talk into that thing. You got that right? Yeah. Yeah.

[20:34]                                    Ah, but it's so funny and, and you know, I, I think, uh, will eventually evolve into just people who are just down like this and hunched back over a period of time.

[20:44]                                    Well, even, even me, I get to the point I'm like, hey kids, that's kind of cool when they said drop a pin to where my location is or I, you know, to come pick them up or whatever I need to do. So, uh, it's a, are you even an old folks? Like, and I've concluded myself with you like us can learn to do this stuff cause it's becoming so easy and it's just a part of what's happening. All right.

[21:08]                                    Si. Si, Si. I hear the music. That's pretty cool, Huh? Yeah. That's how we just sort of segue into closing out this interview. I forgot to give you the heads up. Well there you go. God, I figured so there it is. It's like, oh gosh, I got to, I got to segue out, but I didn't tell him about the segue out, so he's just going to have to roll. Hey, surprise. [inaudible] well, thank you very much. All right, everybody that was mark boards. He is a special guy within four. Thank you very much. This was a great conversation. I love the topic and it's just continues to grow and we're going to have followup conversations with the, is that acceptable? No, absolutely. Whenever you're ready. Shamia into it. Yeah, a lot of fun. Thank you very much at hey you industrial talk listeners out there. Stay tuned. We're going to wrap it up on the other side, so thank you very much for joining and thank you once again for in for, and the wonderful people here especially. We've got another one. Got another end for coming up, so stay tuned. He's gonna. He's gonna. Boy, he's going to be better than you. I am going to be better than him. All right, thank you. We'll be right back.

[22:15]                                    Yeah.

[22:16]                                    As an industrial professional myself, I was always passionate about sales, marketing, Brandi expanding the marketplace. For my company. That's what Ian Dust, real talk platform is all about. It's about you, the industrial company, the industrial professional and your legacy, increasing sales, gaining greater exposure on what you do and how you and your company change the world. Go out to industrial talk.com that's industrial talk.com contact me. Let's have a conversation to see how we can work with you on improving your bottom line and that you can be a part of an ever growing network of industrial companies focused on expanding and growing and leaving a legacy. I hope to hear from you soon and be safe out there.

[23:21]                                    [inaudible]

[23:21]                                   I'll ride in four nation. Thank you very much for joining industrial talk podcast. That was Mark Ford. Now in the interview I said Mark Boards unacceptable on my part. I apologize for saying it with an S. It's Mark Ford and you know what? He's active out on LinkedIn. He's got amazing stat card there, so I highly recommend that you go out and you check him out. You connect him because if you're looking at a system, if you're looking at investing in a solution, you know you need to contact mark because he's got mad skills. So reach out to him. What is it going to hurt? Chip, bring him in. Talk to him. I guarantee ya he's going to open up your way of thinking. So that's Mark Ford within for, and once again, thank you for a month for 2018 the industrial talk podcast. So glad that you're here. We're going to have some more wonderful interviews come on up. So stay tuned and thank you very much. And of course be safe.

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